The UPS Store

They up charge you for every single service you try to purchase. They are crooks and they are a total rip off. I will go out of my way to drive to Coolsprings to go to the wonderful UPS store location there as opposed to wasting my time in this location!

Went into the store today to ship some Christmas presents, one of the gifts was perfume. I was told that they could not ship it because it’s illegal. I asked her how I had the perfume shipped to me (I purchased it online), and she said they must have some special permit to ship it. Frustrated, I said that’s fine, I’ll find someone else to ship it, as I’m not an idiot. And she tried to convince me that no one would ship it because it’s illegal. No ma’am, it’s not illegal to ship perfume, it just has to be shipped ground. But, thank you for being incredibly rude to me.
I went down the street to fed ex, told them that I need to ship perfume, and 5 minutes later my package was shipped fed ex ground.
If you don’t have the permit to ship perfume, that’s fine. However, instead of being snarky and trying to convince your customers that their Christmas gifts are illegal to ship. try recommending other options, behind polite, and being helpful.

Was forced to go there by the extremely poor customer service at the Xfinity store. Was pleased to be quickly in and out of the UPS store. Glad to actually know where they are. Friendly service with a smile.

I went in to ship an item that I sold on eBay, that couldn’t weigh more than an ounce to California. The lady (owner, as her name tag displayed) was very rude and told me it would have to go in a box (when it easily could have fit in a padded envelope for less money) and it would be about $ 14 on top of the charge of the box (about $ 3) and it wouldn’t get there until next Thursday. That was the cheapest option and wouldn’t have even included any tracking information. I said that seemed a little high and that I could probably ship for less at the post office so I cancelled my transaction, went to the post office at US Pharmacy on St. Andrews a couple minutes away, and shipped that item, along with 3 other items all to different locations, for $ 16.52 and that included tracking information, and would be delivered by Monday (3 days sooner). Safe to say the UPS Store is overpriced and not very friendly.
**In response to the response from the owner, none of the instruments I was shipping that day were sharp.**

This store does not operated like other UPS Stores. Completely unimpressed with the service and felt cheated upon exit. I paid almost $ 5 to print four pages. Yesterday I visited a different location to print over 25 pages and paid almost $ 6. Beware of ridiculous fees here that are not charged at other locations!

DISCLAIMER: My review is based on my OWN personal experience and opinions ~~it has NO bias intent towards the company/​business, the owners/​managers or their employees. Please let YOUR OWN experience and views be your guide for enjoyment !!!
I have definitely had a better experience.
I waited for like 24 minutes holding a heavy box. if I placed it on the floor I would have torn my back up trying to re-​lift it.
There was only 2 guys working and they were CHATTERS… they were definitely NOT in any hurry to get the line busted out.
It wasn’t just the fact that they were slow, but one continued to have a personal conversation with a lady even after she paid, put her wallet up and zipped her purse. they continued to chat. I wanted to scream… HEAVY PACKAGE here PEOPLE… but I tried to keep my cool… I hate Saturday morning ERRANDS…