Jack’s Camera Shop

I purchased a «Like-​New» used Nikon D600 from Jack’s Camera.
The camera’s description stated a like-​new D600, however, after receiving the camera, I found that it has over 12k clicks on it already. When I first received the camera, I only checked the physical conditions and verified it worked. I did not find out about the 12k clicks until a few weeks later. Since it’s been more than 30 days, Jack’s Camera is trying to charge a ridiculous 20% ($ 250) restocking fee! If I had been using it for a month, I would understand a fee. However, the camera is unused by myself and the time elapsed has had no impact nor depreciation on the value of the camera. On Amazon, the price of a used D600 is still $ 1250.
In addition, the camera’s condition was misrepresented on Amazon as a like-​new camera. With 12K clicks, it is definitely not «like-​new», because new is unused, so like-​new would be something that’s unused, but in an open-​box or lightly used. With 12K clicks, that’s the equivalent of using the camera for 120 consecutive days and taking an average of 100 photos each time. That is definitely not «like-​new»! I believe it is the responsibility of the seller to properly represent products on their website. Therefore, I strongly believe that it is only fair that the seller takes back their camera and refund me what I paid.“
I’m extremely disappointed by Jack’s Camera’s and would urge all potential buyers to think twice before shopping there. You can’t trust what you are getting from there and definitely can’t trust them to rectify the issue. I promise, I will continue voicing this until they fix things, because I don’t want other people to go through what I have.

Jack’s used to be great before the age of the internet. Now, they seem to refuse to acknowledge the reality of competition.
If you absolutely need a lens or body right now and you’re in central Indiana, this is one of your very limited options. They’ll have it but be prepared to pay.
I don’t live close to Jack’s any longer. I travel quite a bit so I can easily visit camera shops in other cities. I don’t mind paying a little bit more to support a local business but it’s not uncommon to see prices 50% above the market. There is no negotiation here so I often make an effort and then buy from somebody in Chicago, New York or Cleveland.
On the other end of the spectrum, the used department has some real gems. It’s one of the best selections I’ve seen anywhere. If you need an old film body, this is your place.