Hilton Garden Inn Seattle North/Everett

Had an amazing experience staying here! The staff was great and very kind!
Shout out to Austin who works there for being an awesome lobby guy!

This is our 4 visit to Seattle in the past 2 years. Decided to give this hotel a try during family 5-​day vacation to Seattle. Chosen because it is logistically close to the ferry to Whidbey Island and an easy commute to visit many of the Seattle tourist spots including Snoqualmie Falls, Tacoma, and downtown Seattle.
The room was clean and spacious and the amenities were sufficient. The room came with a small frig/​freezer, microwave, hair dryer, and an assortment of coffee and tea. The HVAC is a little noisy and the flat screen tv a little small but adequate. The parking lot seems to barely fit all the guest vehicles. The complimentary wireless for both guests and Hilton Honors guests is really slow and disconnects you about every 30 minutes.
There were plenty of great restaurants located within a few minutes from the hotel. Be aware that the hotel is located near an airfield. It was pretty cool to watch take-​offs and landing from our hotel window, but be aware that there is definitely noise from the aircraft. The Boeing future of flight museum across from the hotel parking lot and costs about $ 15 admission.
The hotel staff were very friendly, polite, and responsive. When we called the hotel staff to report a burned out light bulb, they asked if there was anything else they «could do to make our stay a 10?» Because it’s a Hilton property, you know you can anticipate good service and value. The hotel was adequate. However, there are plenty of similar choices nearby.

This place is not like other Hamptons: the beds are terrible in that I’m in a king bed that u adjust the firmness. All I know is that my wife was on one side and I was on the other and we both kept rolling to the middle.
The bar sucks: one small Jack and Coke $ 10!!! Again small glass filled with ice.
Thankfully the lobby was so cold no one wanted to stay we even had our coats on.
Bottom line… DO NOT STAY HERE!!!

Two nights here… two different rooms. Both typical of HGI which I do like having the mini kitchen bar with fridge/​microwave. Pretty decent airport hotel. It’s not new… not old so it’s fine. Excellent breakfast chef. Sweet attractive breakfast sever. Hilton Garden Inn is lucky to have him in the kitchen as their chef making eggs and such to order. She’s lovely as well. Great front desk staff. I think they only hire pretty people which is nice to see at the end of a long day.

Room was clean, lots of space, walk-​in shower which we prefer. Visible staff was friendly and helpful. Problem was management of hotel and inattention to detail. Stayed four nights. Both second and third day, returned to hotel in late afternoon (3pm, then 4pm) to find room hadn’t been cleaned yet and housekeepers were on floor working but hadn’t gotten to ours. Had to leave again for an hour while they did our room. When we returned to our room in the afternoon, tired and with our arms full of things, we found our room keys didn’t work. No explanation the first time. The second day, the clerk said they were having problems with ID chips in credit cards wiping the key. I did have mine in my wallet (no information provided not to do that), but my wife kept hers in her pocket and neither key worked.
Day two I needed to use the business center… it is a Hilton property, right? Available in the room were two printers, a copy machine and a fax. There were a total of 12 sheets of paper in the room. Both copiers and the printer were completely out of paper and a few sheets were remaining in the fax. Cabinets marked «highlighters, tape, staplers» held none of these items. I did find a stapler, empty except for three staples jammed in the mechanism. On a whim, I checked the room the following day and noted there still was no copy paper in the room and the machines were still empty.
Every floor in hotel has a room marked «Ice and Vending». Yet, there are no vending machines on any of the floors. My wife went in search of a Diet Coke checking three floors in vain. She ultimately found she had to pay $ 2.50 for a 12oz. can at the front desk, with the clerk saying, «I know, I don’t know why they don’t take those signs down about the vending machines.» Finally, the poor quality breakfast is not worth the additional $ 9.95 charge. Unless the food were improved, better to add $ 10 to the room charge and call the meal a freebie. No way would we consider the meal a good value at $ 9.95.
Disappointing stay as the location was convenient for our plans, but we’ll find somewhere else for our quarterly visits to Everett.

I stayed at this Hilton I have to say poor management, poor room service, poor house keeping. The breakfast I have to say was bad the bacon was never cooked it was raw. We had to set our own tables everyday we were there we had to constantly ask for things to be refilled always out of fruit, bread, coffee, water so on. The room was next to the house keepers storage room it was so noisy I would look out the door and saw the house keepers yelling down the hall clanging the carts the big cart was right next to my door every morning my room was never cleaned until after 6:00 pm. Spoke to manager she argued with me. I would not ever recommend this hotel to anyone

I was visiting Everett for business and I loved this little hotel! The hotel was particularly clean and spiffy, every employee was attentive and friendly, parking was convenient, lovely plantings around the building. Good towels and bedding. Not only was my room spotless but housekeeping had written a little note of welcome. My room included a small fridge and microwave which is always a nice convenience.
The hotel is located right on the edge of Paine Field, next door to the Flight Museum. Even so, quiet and pleasant, fun to see the planes take off. Free coffee in the lobby was good.
Only possible criticisms: half and half served with coffee was in the little sealed plastic containers — so terribly wasteful. And my wineglass was spotty and cloudy :(

On a recent business trip, I had confirmed reservation for 4 nights. On the third day of my visit, I received call from front desk questioning my belongings in the room as they had me as checked out. They were apologetic about the mix up and stated all was ok. Hours later, I received a second call from the front desk that a maintenance issue was discovered by housekeeping and they had to remove my things (YES PACK MY BAG) for safety. When I asked why was I not moved to another room, I was told they were booked and they had booked a room at a near hotel for me. I was there on a team business trip therefore this was a major inconvenience. I ended bunking with a co-​worker at the premises for the evening. Upon going through my things, I realized they did not pack items I had purchased such as snacks etc. I asked the front desk to check the room for any other forgotten items and was told no, because maintenance was in the room. This did not make sense to me, so I took it upon myself and called the room. A guest answered. My room had a new guest in it. After several calls. the property manager apologized but was not fully clear as to what actually happened. This week I received confirmation that the front desk person made an error on my reservation and hence upon check in of the new person, they emptied out my belongings and planned to move me to another hotel for the night. There was never a maintenance issue in my room. I was lied to. Management has apologized and one night free stay at any Hilton, and they credited on night business stay. That does not make up for the lack of integrityor violation of my personal property being packed by someone else. This was clearly a situation where honesty would have been the best policy.

Poor poor parking. Understaffed. And onsite restaurant is usually out of several items on a very limited menu. One night they only had a soup and nothing else available.

The only great thing about this Hilton was it had a great little gym complete with dumbbells and cardio machines.
Other than that, the front desk guy wasn’t welcoming, the room wasn’t like it was pictured, and probably the worst of all was that you had to pay for your breakfast (on top of spending $ 100+ per night on your room)…
Sure, the hotel is placed in a decent spot to get places and you do have the Boeing Museum behind the hotel, but that’s about it.
I would have rather spent the money I spent here at a place that was more accommodating, welcoming and supplied complimentary breakfast.
Lesson learned though. Won’t be back.

Just to start off i would like to make it clear that I disagree with Devin C. I could just write that the hotel is the exact opposite of his review but I will write my own review.
The hotel was very nice looking from the outside and had delicious snacks and orange water in the lobby. The staff at the front desk were very accommodating. When we got to our room it was very clean and quite. The walls are not «paper thin» i could not hear one single jet taking off and we are just across from a runway. The pool and exercise room were really nice. The only thing i would say is to bring your own laundry soap, as they charge 3 $ for a tiny box. The breakfast is excellent. Check out time is very generous, 12 o’clock. I would stay here again
Cleanliness — 5
Friendliness — 5
Décor — 5
Overall 5

For the price this is a great hotel. Friendly staff. Shuttle to take you in town and is available until 10pm. 24 hr pool. Breakfast buffet. Nice newer hotel. Very comfortable beds and pillows. Good parking. Free ice tea and cookies when we arrived around 5. Free Wifi. Near a ton of restaurants that you can walk to as well such as Outback Steakhouse and BoneFish Grill. Across street is QFC also.

I need to step up and amend my previous review regarding this hotel. Previously, I complained about the bed being broken down and uncomfortable.
Well, that is entirely my fault.
Apparently, the beds are adjustable (like a sleep number bed) but I was totally unaware of this. My side of the bed was set to the softest setting and therefore I sagged. Lol
Today, we checked back in to this hotel and we noticed a sign at the check in counter explaining how the bed works. We got to the room, I laid on the saggy bed, cranked up the control and voila! The bed is great!
That being said, we will definitely be having a better nights sleep tonight!

Terrible!!! We booked a room here and came into town at 1100pm exhausted, the front desk lady was so rude and said they over Booked the hotel and we could not stay there, it’s not like we just showed up or anything we booked a hotel on the phone way earlier in the day she offered no assistance and basically dismissed us with a piss poor attitude there are other hotels in mukilteo do not stay here! If you are paying good money for a nice hotel the least that should happen is you get treated better. Hilton should ashamed of themselves!!!

I will be the first to admit I’m a bit spoiled when it comes to the quality of hotels I have been to while working with various bridal parties every wedding season. Im used to the Four Seasons, Hotel 1000, and many other fine hotels with the highest standard of customer service. I believe even if you are not one of the above listed hotels you should still treat your guests as if they were in a four star hotel. This one, while perfectly well kept, has horrid front desk service!
When I arrived to start makeup for a bridal party a few weekends ago I went to the front desk to ask for a bar stool and where I might find their suite. Karla, I believe her name was, informed me that she didn’t think they had bar stools in the hotel. Had she been remotely friendly about it I would have just said ok and I would have figure something else out. She acted so bothered by my request I though her head would have popped off. When I asked if she could have someone check and let me know she informed me that quote… «I don’t have anyone else here until 9 am so it would probably be pointless to have them look for one and I can’t do it either. besides you’ll probably be gone before we have time to check.» I was baffled! I had never had anyone treat me like I was bothering them with a request for something so simple. Bottom line, if any brides ask me about this hotel I will try and guide them somewhere else. I have incredibly high standards for the vendors and businesses I refer my brides to and this service was so sub par I could not in good faith refer them here. If they treat me this way I would worry about how they would treat my brides! I didn’t tell the bride, because she would have been mortified and it really wasn’t something for her to deal with on her wedding day. I want all of my brides to be deliriously happy the day they get married, not worrying about the horrible service the rest of their vendors had been receiving.

My husband and I stayed here a couple of days ago. We’re locals with teenagers who stay up later than we do, so we extended our date night by booking the room with the King bed and «Whirlpool tub for two».
We were very happy with our stay with just a couple of very minor complaints.
First of all, the room was nice. Nothing over-​the-​top special, but nice enough. The tub jets are really loud, so we ended up not really bothering with those, but we are fairly big people with a very small tub at home, so it was nice to have a tub we could soak in together and just relax. The one minor complaint in the cleanliness department was that the coffeepot had not been cleaned out after the previous guests used it. Kinda gross to find that first thing in the morning!
There is only one room with a whirlpool tub-it’s room 429, so it’s on the top floor and has a dandy view of the Boeing Everett plant and the end of the Paine field runway. It was really fun to see the «DreamLifter» (it’s a modified 747 designed to carry the parts for the 787, so it’s one big plane!) land right in front of my eyes. If you think planes are cool (or you have kids), definitely get a room that is on the 3^rd or 4^th floor and faces the runway! Since it’s not a commercial airport (yet), air traffic is pretty minimal and while you WILL hear airplane engine noise, it really isn’t «deafening».
We didn’t eat dinner there, but we did have breakfast. You can get omelets and eggs made to order along with bacon and/​or sausage. Self-​serve for the usual continental breakfast-​type items as well as a do-​it-​yourself waffle maker. The coffee is really good (room coffee, not so much but I never like in-​room hotel coffee).
All the staff was super-​friendly and helpful. Even if you just passed a staff member in the halls, they would say hello and ask how you were doing, so that was nice.
We will be back for another date night in the future!

My boyfriend surprised me with an over night stay at this Hilton Garden Inn as a part of our 2 year anniversary celebration. The staff was very friendly. The room was very clean, and our room looked out over Boeing field which was really awesome, honestly. Everything was clean, well put together, and nicely decorated.
Our neighbors were INCREDIBLY noisy and when we notified the front desk they offered to move us into a different room. They were very apologetic and had no problem making sure we were comfortable. The breakfast wasn’t amazing, but it was what you’d expect at a hotel.
The walls are pretty thin, which is unfortunate, but oh well. I would have no problem staying at another Hilton Garden Inn.

Stayed at this hotel for a week for a business trip recently. I must say, everyone here is very friendly and I enjoyed my stay. This is CLEARLY NOT the same as the «higher end» Hilton hotels, so please be aware of that before you book a room. Not to say it’s bad, it’s just cheaper/​more affordable if you’re on a budget. My only regret was not being able to get a room with a good view of Paine Field but oh well, minor gripe.
Staff:
Very friendly and will do whatever it takes to please you. Front desk, café workers, and housekeeping were all very helpful as well as the general manager. They even gave me coffee filters for my loose tea so I could enjoy it in my room! Also I left behind an HDMI cable (don’t ask why I brought that with me, hehehe, I’m a nerd obviously) and they MAILED IT BACK TO ME overnight mail. Which is cool except for the fact that the cable was starting to break and I didn’t want it anyway, and it costs about $ 5 for a new one, and overnight mail shipping charges were sent to my credit card. Uhhhh whut. But I called their manager and he resolved it. Oddly enough, when I opened the package they sent me, the HDMI cable wasn’t in there, but rather some random person’s phone charger, hahahaha wtf. But that’s OK. I offered to mail it back to them so the person could get their charger back and I told them to have the other person keep the HDMI cable.
Room:
Was clean for the most part although I did find an empty pill packet (wtf) in my room upon arrival. Not a huge deal, but even weirder, it had expired 3 yrs ago. Wonder how long it was in there, lol. The bed has adjustable firmness. The firmest of firms was still not firm enough for me but it was fine for just a week’s stay. Bath tub was nice and big which was a huge deal for me as I enjoy baths during trips as I can get stressed quite easily from traveling.
Food:
Passable. Not amazing but not bad either. The only thing I dislike about their morning breakfast is that you have to basically pay a flat rate of either $ 6 or $ 10 for the food. The lower amount is for continental only (e.g. muffins, oatmeal, cereal, pastries, toast, juice, coffee, etc.) The higher price is for a cooked to order breakfast involving omelettes, bacon, and so forth. So if I only wanted 1 muffin and a glass of juice in the morning before work, I had to pay around $ 6 for it! Wtf, Hilton? My stomach isn’t ready for a huge breakfast, can’t I just buy 1 muffin for a dollar? Because of this I ended up eating in the company cafeteria instead which had wayyyy more options and for cheaper. Didn’t do room service while I was there either.
Amenities:
Overall, not bad. Free gym/​pool, laundry room, conference room, business working room (for copier/​fax/​etc), and probably other stuff which I forgot… oh yeah and FREE WI-​FI holy actual crap, this was AMAZING. I know, I was on a business trip so it would have been a company charge anyway but still! STILL. This is a mindblowingly awesome feature which more than makes up for the overpriced breakfast. :) Also it’s only $ 1 to wash clothes and $ 1 to dry them which is pretty standard (what I paid in my last apartment) and the detergent is $ 1 from their little pantry thingy in the front, and $ 1 for the dryer sheets. Not bad either, I was expecting them to gouge me on those! Soooo much better than trying to drive to a landromat. :D
Overall: I would definitely stay at this hotel again! PLUS… PLUS, it was literally right next to the Future of Flight museum which is a really cool museum that you can go to for tours of the Boeing 777 and 87 production lines! They also have a pretty baller gift shop for aviation enthusiasts. They offer a discount for Boeing employees too. ;)

Hilton Garden Inn is a very reliable and consistent chain. I pretty much know what to expect when I stay at an HGI — and this stay was no different.
Room was comfortable and clean, flat panel HD TV, free high speed internet access, AC was working well, bathroom was clean and fresh.
Staff was very friendly and helpful. Got a coupon for two free bottles of water at check in. As with all HGIs — there is a small pantry by the front desk with snacks, beverages, toiletries. Picked up a couple of late night snacks.
There is a bar and restaurant in this HGI — they serve breakfast and dinner — although I did not eat here.
I’m amused at the review by Devin C. — he clearly does not understand the difference between the regular Hilton Hotels and the Hilton Garden Inn.

I stayed back here in April after deciding with my wife we would try staying out instead of going home. This is a FAKE Hilton.
In comparison to other Hilton stays I’ve had this was by far the worst hotel experience ever! There is a level of quality that is expected at a «Hilton» branded stay that was not present at this location.
The walls are paper thin, the bedding was rough, and the amenities provided in the bathroom were insufficient. My children were kept awake by the noise of the next door guests. I had to go down to the desk and asked for toothpaste/​toothbrush and was charged. I found an old pamphlet info showing that the place used to be a Radisson. The breakfast was pretty plain compared to other stays.
I gladly joined the Hilton Honors program after having excellent experiences with Hilton when taking other road trips. It seemed sensible to make it our regular travel spot. Hilton Garden SUCKS.
The only reason for one star is because I cannot give it ZERO stars and the staff were not rude. I received a questionairre email about my stay and gave even more details than this, no one has bothered to address my concerns from Hilton. This just seems like empty brand expansion without the quality. I don’t know what the point of signing up for Hilton Honors was anymore. I will definitely not stay at Hilton Gardens again given a choice.
Please link to this review and repost. SAY NO TO HILTON GARDENS!