Planned Parenthood

I was a patient at this clinic for years. Last week, I stated that I was in a lot of pain and asked to be seen during walk-​in hours. I completed a form that noted my symptoms, and it was given to the clinician for review to judge if I could be seen. I looked around and noticed that there was only one other person in the waiting room. I had received services during walk in hours when the waiting room was far more crowded, so I thought I would have a chance to be seen. To my dismay, the receptionist came back to the window and stated I could not be seen that day. I became tearful, as I was insurance-​less and in quite a bit of pain. She offered me other locations — but with being in school full time and lack of transportation, it was impossible to travel to these appointments or make an appointment in the middle of the day. The next day, my symptoms became so bad that I had to go to the emergency room. How a doctor can turn away a patient with such severe symptoms is beyond me, and an obvious lack of clinical judgment. Avoid this clinic at all costs!

I have been to the one in yonkers but it became to far and expensive to travel too, decided to work my way to one closer to home hence mount vernon. I wasn’t satisfied with the service at this clinic at all, I am one to have patience but they just suck. Front desk is just a bit dry not very welcoming you need help they turn you away quick as a cat out of pure laziness. The doctor I saw was very rushed and not very informative, felt like I had to tell her my concerns under one breath. I didn’t feel comfortable and welcoming but mind you not one Patient besides me was there so you would think some type of extra effort would be put into their patient. I already don’t like to go to the gyn as it is and when I do I hope to get a well rounded team to feel at ease once there, but this team exception to one young lady was a horrible experience. I will be returning to the one in Yonkers definitely felt welcomed there, guess you pay for what you get.

DO NOT GO TO THIS HEALTH CENTER. Pick another one. There are so many Planned Parenthoods to choose from that are nicer, cleaner, and in better neighborhoods. The area surrounding the office is very unsafe and frankly, in the ghetto. You should be worried about getting car-​jacked– I was! There are police on every corner– not a good sign. You’ll be late to your appointment because the parking situation is impossible. The reception desk is slow and seems to be staffed with catty teenage girls. Whoever took my appointment was completely incompetent, and though I was very clear what I needed over the phone, she made me an appointment for a service that wasn’t even offered at this clinic. They wasted my time and effort and I’m still no closer to getting the healthcare I need. Not to mention the fat-​shaming paraphernalia all over the clinic. Whoever runs this particular branch of Planned Parenthood should be ashamed.