True Value

I don’t go in here often, but whenever I need something hardware related you bet this is the place I go. The customer service is absolutely outstanding! I’ve never experienced such quality service. Right when you walk through the door they find you what you need and are always helpful, polite, and very kind!

I come to this True Value hardware infrequently. I came here looking for new spatulas and a hand mixer. They changed their line of kitchen utensils and reduced them down to a bare minimum. This was my goto place for those items, but no longer!

helpful staffs. helped me to figure out how to install screws for my front license plate on my car. friendly and helpful.

Sometimes I go into this True Value just to browse paint colors or other items while my daughter is in Tae Kwon Do. They are amazing in their customer service. Ive never not been greeted when I walked in, and anytime I need something little, that I could most likely get somewhere else, screws, pumpkin carving tools etc. I try to go here just because I love the employees and their positive attitudes and customer service. Wish more places made me feel that way!

This place takes customer service seriously! They ask what you are looking for as you enter the store and show you where it is at. It saves tons of time rather than walking for blocks inside a big box store.

Jason was so helpful. love this place!

Always helpful, friendly, and a large selection…

I would much rather prefer to shop at True Value over the big box type of hardware stores any day of the week. First it’s super convenient to my house– just one traffic light!
I really like that over the top helpfulness that that is always offered when you first set foot in the door. Kudo’s to the free popcorn. There isn’t much that’s free anymore these days. I have found their prices a little higher than the big box shops, but when you need one on one assistance most of these guys and gals know their stuff, it definitely pays in the long run.
The other day I spent 2 hrs looking for SS fasteners for a project I was working on. It was a bit of a daunting task as I didn’t know exactly what size I needed but one of the salepeople was kind enough to show me bin after bin then was kind enough to let me go out to my truck and test fit til I found exactly what I needed.
As long as I’m working on DIY projects– which is all the time; I’ll continue shopping here.
One gripe, I wish they stayed open a little later.

Friendly people and decent range of items. Good fasteners and associated doodads isle.

Looked for a specific little dehumidifier here and had a tough time finding it because I suck. But my fiancée found it just when I gave up. The prices are a little higher than the big box hardware stores but the convenience of shopping at my hometown hardware store and not wasting 30 minutes navigating through a big warehouse the size of 4 football fields is a nice change. Employees are very nice, except the cashier who appeared to be a 16yr old girl on a summer job who obviously didnt want to be there. Overall, nice small neighborhood feel hardware store worth a try. Plus you have Petsenergy, gamestop and Bartells next door. So you can also pick up a toy for your dog, video game for yourself and household supplies in one small strip, awesome!

This is the perfect neighborhood hardware store. I need a molly bolt, they have a molly bolt. I need some paint matched, they match it. I need them to help me figure out how in the hell to patch that hole in my wall, they help me patch it. If my toilet explodes tomorrow, they’re only two minutes away with plenty of new parts to fiddle with.
Plus, I love that the little True Value club card is shaped like a little tool box!

I give them 4 stars only because they dont always have what I need. That said I always go here first before I go to home depot or Lowes because the staff is extremly helpful. They great you when you walk in and all you have to do is tell them what your looking for and they will take you to it or let you know that they dont have it. This saves me lots of time.

Wonderful hareware store. Lacks some things that you would be able to find at Home Depot– but who the hell wants to go there? The people who work here are quite helpful and their suggestions actually save you time and effort. When taking their advice I always leave with everything that I need and very very rarely have to return to the store in the middle of my project (or my husband’s).