Yurz

Thank God I didn’t provide them with my CC into. Reading these reviews validates that decision.
ALARMS!
1.
I have never heard of this company AT ALL. Granted they might be awesome, but the representative I spoke with informed me that they have been in business for over 11 years.!! Why haven’t I heard of them?
2.
He promised I’d be featured on Google and Bing first results page when someone searched for Atlanta Real Estate Agent. Pretty strange as this market is super hot, how come there are no other agents grabbing at this?! Why can I so easily select three major cities in the metro area and they have no other agents already being marketed for those areas?
3.
I asked to see how this worked with another customer, and the representative said, I can’t for privacy reasons. WTH, I did ask for the agent’s SSN, just a city I can search and see how the client is being featured … He was really flustered by that question too.
4.
I said give me 2 days to do my due diligence and he started applying more pressure to purchase now. I understand that I can cancel anytime, but I am certain I’ll lost $ 199 the second I gave them by card information.
BTW — All the positive reviews I’ve read didn’t testify on the volume of deals directly attributed to YURS; that would be interesting to know.

Working with my account manager Aaron Broich on my website has been awesome! Aaron has helped me and I appreciate so much his depth of knowledge on what works and what doesn’t work. I feel that my website is now polished and comes across perfectly. When I have a question I email Aaron and he always gets back to me in a timely manner.

I, like many others, was let down by the constant «hard selling» at first. I paid the initial $ 29 for the website. Then my Yurz contact said it would be a month before we would have everything ready. Almost a month later they came back with a very nice website but it didn’t give me enough time, or confidence, to start paying the $ 199.00 a month for leads in our local real estate market. I’m an older guy in R.E. who is not as adept on the web, laptops and my Droid phone. I had a bad experience trying to get hold of someone to talk to at Yurz. I was on hold for more than 30 minutes. I called back and hit the button saying that I was a customer… and I need to talk to someone asap. Charles Hunt called me back and he really did a great job walking me through the process. He eventually talked to his boss and came back with a solution. I’m writing this review because I want everyone to know that Charles is an exemplary employee for Yurz… and he definitely is a stand up guy who deserves a promotion and a «Big Fat» raise in his paycheck! Good job & Good luck Charles!
Kevin McCoy (Denver, CO PorchLight Real Estate)

I just subscribed to services and am skeptical based on all the negative reviews I’ve read. My rep was very nice but as most salespeople targeting real estate agents, it’s a «buy now» script. I’m giving them a shot for a month and I’ll follow up in 3 weeks or so to let you know how my experience turned out. The rep was quite confident I’d have a new client or two within a month. We’ve all heard that before…
Check back at the end of the month and I’ll give you the review of my personal experience. Wish me (& Yurz) luck!!!

This is the worse service I’ve ever tried. When they call you they promise a website, somebody is going to call you, and if you decide to cancel won’t be any hassle. I tried to access my website, and my antivirus didn’t allow me warning to be very dangerous. Nobody called me as they promised, and now I’m on the phone for more than 20 minutes and they don’t answer the phone. Still waiting. I will cancel it. DO NOT FALL FOR IT! Unfortunately, I did.

So I got the call this morning and let me say this. I was an agent a few years ago and am just recently getting back in the business. So I am actually very open to marketing and advertising and have been in fact looking at and in touch with
, Zillow and another company like Yurz who is offering basically the same product (first page google results, etc…)
So they actually called me at a good time and they had my ear and attention. At that moment however I was on a long ride, hadn’t eaten and needed some time to process this info and digest it. I really was interested.
As with other reviewers here, I was hugely hugely turned off by the high pressure lets do it right now sell. Like if you don’t do it now, screw you you missed the opportunity of a lifetime goodbye. I also asked if I could do my research and have a little time to ponder my
Options. I asked if he could call me back in an hour or two. It’s funny because he probably would have had me if he did that. Honestly.
He wouldn’t allow it and would not stop talking like a machine. I became more and more agitated and finally hung up on him. A word to his trainers. The pitch is good. Many good selling points to hook someone. It got me. The intense reading off script and barely letting me a get in a word and demanding action right now with a hint of threat is so not good. Killed the whole thing for me. You are reaching out to salesmen for gods sake. As someone else said, we are solicited constantly and know the drill. You seem to have potentially a good offering but you are blowing it big time with this archaic and absurd sales tactic.

Can’t get anybody on the phone when I select customer. But as a new customer I get a person. Not sure what is going on. Our website is not up and we need to make changes to our Facebook page.
After about an hour on the phone with them they couldn’t send us an email at all for access to the fb page they made.
They are advertising other companies on your page. We are cancelling today.

James was freakN AWESOME! Patient, clear and knowledgeable. He helped reinforce that this company is legit in helping people grow their business. I’m excited to see my numbers sky rocket from joining forces with Yurz. Fingers Crossed.
Your Favorite Dream Home Realtor Darlene Phillips

Got a call from Millie, she was pushy and rude when I explained to her I needed to do some research about the company.
I could tell from her desperation to sign me up something was wrong and her lame excuse why I could only see a mock example and not an actual client of theirs.
I’m so thankful I was able to find all these reviews that confirmed my suspicions.
I would never spend a dime to advertise with a company that is rude and unprofessional when trying to get my business.

Don’t do it!!! Run away !!! I would give negative stars if I could. This company promises to put you on the 1^st page of Google. They billed me within 5 minutes and 6 days later. I am no where to be found on Google. And as far as the «website» its is a template, the only thing on their was my company name and that it was not even the right name!!! Tried to get a refund since they don’t deliver on there services and do what they say and all I got was another online slick salesperson that just wanted more time to get me on the first page. They sure didn’t waste any time processing my credit card though!!!

I was contacted by Yurz and decided I would give them a try. Great customer service so far. I really like the website, Tyler was very patient in answering all my questions during my introductory call. I’m anxious to see the Facebook posts that they do. So far worth the money spent though! Thanks Yurz!

I’m extremely satisfied with my package and the customer service I received from Yurz. I received a phone call a few months ago from a sales rep and was reluctant to answer. At first, I thought it was going to be a scam, but I spoke to Alex who explained to me all the precautions they take on both of our behalf. Nowadays you can never be too sure, but after talking to Alex I felt reassured and confident in their service. Alex was very thorough and patient with answering all of my questions, and explained everything that was included in my package. I was worried the company would fall short with all they promised to deliver, but working with Yurz has exceeded my expectations. Not only did they provide me with a sleek, custom website, but Yurz helped to market my Facebook business page. Overall, their services are fantastic and would highly recommend to all who are curious.

Yurz got straight to the point and was very diligent and thorough about making me feel confident in both their business and the potential for mine. To be honest, I don’t know much about marketing, but the sales rep explained everything so that I had a real, fundamental understanding of everything that was included in their services. I have been in the real estate business for over 9 years and I feel extremely confident in the website and business pages Yurz has provided me with. I’ll also be honest when I say that I was definitely skeptical from the very beginning, but so far it’s been a really smooth ride with Yurz and their services, and it was really easy to get in touch with someone if I needed something or had questions about my package.

Total Rip off!!! Once they get your cc info they won’t stop charging you even after you cancel THREE times. I had to file a dispute with my credit card company. Please beware! They make amazing promises but you get NOTHING but charges!

I am not doing any business with this company. The guy who called me (said his name was Tim Klein) blatantly lied and told me that he got my information from my managing broker — which he did NOT. What a scam. I don’t do business with liars.

Oh my gosh Daryl, when I said I wasn’t interested I meant it. You’re talking to Realtors, we are sworn to be good honest integral people and know when you are not. Your catty remarks turned me off to YURZ. MSN, BING, and Yahoo are inferior search engines as of this moment and most people already know this. YURZ– reminds me of Mongolian temporary housing YURT– bad name in my opinion.

Well, the sales representative was quite polite and seemed like he knew what he was talking about regarding the «reviews» that he wanted me to «see»… However, I do know better, and when asked to get a phone number that I could call him back on, he did say that there is not a direct number to him… First red flag. Secondly, I told him there is no way I’ll give out my credit card number for him to deduct the first $ 199.00 payment to get me started. I told him I have to do my research seeing as how Realtors are quite often scammed. I’ve been there done that. So, after doing my very little research on Unilocal and ripoffreport, that’s all the information I needed. Any Realtor that’s been in business knows what steps to take, and poor new agents that have to learn by the same mistakes I’ve made in the past. Do your homework is all I can say! They could be totally legit, but I’m not willing to take that chance unless I have direct and immediate communication.

This is not a review of the product itself. I didn’t stick with it long enough to put it into practice. Not for any fault of Yurz, but because my budget had dried up and I could not afford to use this marketing for the time being.
Note that they were extremely helpful. They first offered options for me, including delaying billing for two weeks, then a website only option. I really could not do any of these options, so they cancelled my account per my request I think they could be a good option as extra marketing.
I look forward to revisiting using Yurz again. They’re sales team has a note to contact me in March.
The wait for someone to answer was 30 minutes, so if you need to talk with them, be prepared to wait. I get the sense that this is typical. They did come on the line after 10 minutes and ask if I wanted to wait or have them call back. I chose to wait.

Buyer Beware!!! It appears that several others had the same experience I had. Do your homework and check out this company first. Asking good questions exposed this company for what it really is. FAKE! I simply asked the telemarketer how is their customer service. He said great. I asked for their phone number and he didn’t want to give up the phone number instead going back to his hard sell script. What an idiot. He then said they don’t do call backs after I asked several times for the sales office phone number. The red flags just kept popping up. The telemarketer for this company was only after my credit card number. It was so obvious that it was sickening. I can’t imagine what would have happened if I had given it to this thief. Well, read the comments below and it’s obvious what will happen. The telemarketer got angry when I told him I will have to check out the reviews of your company before I make any decision. A good company would not have anything to hide, but this is not one of them. Yeah, the guy I spoke to was a real clown and a first rate idiot. Next time I get a call like this I am going to irritate the caller. Make it personal by asking for his/​her full name. How long have they been with the company and where did you work before working for this fake company? Did you go to college? I think they will hang up the phone on me and get the message. I will try that the next time I get another annoying telemarketer calling me with a phony offer.
Excellent Tip: If you are contacted by a telemarketer selling you a service/​product that you want to check out. It’s obvious to check them out online with some Googling. However, most of these bad companies have non-​existent support or customer service. Simply call them posing as a customer having problems and you’ll quickly notice it’s a shell company. It’s just a front to rip you off. In my case they were in fear of giving me any of their numbers and the caller ID for the incoming call displayed anonymous.
I also believe many of the inflated reviews for this company are from friends and employees of the owner of the company. I wish there was a way to stop this type scam.
Notice that Yurz has not responded to any of the bad reviews or thanked anyone for good reviews! I guess you can’t really thank yourself.

yurz illegally stole from my debit card. They don’t answer
the phone. make sure
you read all the bad reviews. SCAM!!!

I wrote an earlier review and had a Yurz manager offer me a free month if i would take down my 1 star review. so i did.
I heard from someone a couple days latter who set everything up.
NEVER HEARD FROM ANYONE AGAIN. now i get a bill sent to me.
I tried to call and tell them «thanks but no thanks» on hold for 15 minutes and hung up.
Hey call me after a month and see if i like the service, not ²⁄₃ months latter and send me a bill.
I would PASS on this so called «Marketing yourself opportunity», the customer service
is non existent.
Dan

Just spoke to a yurz representative — they said that they represent Google, will put me at the top of Google because of the relationship they have with Google — this is fraudulent — also said that I would be the only local realtor allowed there — they use pay-​per-​click advertising to put you at the top of Google. The representative then became loud, hostile, and rude when I told him that I was not interested.

First off yurz is amazing. They have helped increase traffic to my website and helped my business get off the ground. The staff is always friendly and whenever I’ve needed to contact them there has been no wait whatsoever.

I am writing a new statement about Yurz as I have a change of heart. I got a call from floor supervisor Alex and he was very sympathetic of my situation. Through his shared details, I understood that he actually took the time to understand the whole situation from start to ending. All in all, he made the situation right and I applaud their efforts to do so. I believe it is a lost art for businesses to take the time and understand what the issue was and improve the customers experience. What is a business worth if you don’t have customer loyalty? This was certainly a win back experience and what I call true «world class customer service». Sure any company can supply services, but it takes a special company to take customer service to a whole new level. You have won a fan in your efforts and foresee an increasing customer base for this company. Great job Yurz, continued success!

Yurz contacted me after seeing my Unilocal review and was very diligent about making me feel alright. We’d all agreed that I had been mis-​informed about what they actually do and I believe that they intended on addressing it with the party that did so (if they were still working there). They refunded everything that I paid so I was only out my time that I’d spent on the phone regarding it. That was in excess of 3 hours, but that’s OK.
I have no idea if they are proficient at SEO work since that was not something I was seeking. It is what they do in actuality. But I do know that they seemed to feel badly about my experience and they rectified it. I hope that they will be certain that the representatives that are making the «cold calls» are straightforward about what they offer and what they do not.
But I will acknowledge that after the initial «cold call» that I received all parties that worked there seemed extremely professional. If I ever needed this type of service, I’d give them a shot for sure.

3 months total … Couldn’t put my company’s favicon on the site… everything else worked as expected, however the campaign needs much more than just a Google ad to bring results. The decreased rating is for the lack of flexibility needed to make their offering as a whole actually work for me. Also, there aren’t any reports or analytics, which in this day and age should be mandatory in any marketing campaign.
Customer service was on point though, so I’ll give that to ‘em. On to the next…

It happened to me too! Susan Bigrer called me with her sale speech trying to sell me a VIP package for $ 159. Asking me right away for a credit card number. Come on, an intelligent person would not give a credit card number to the first person who call on the phone.
Same story here, as soon as I told her I had to research the company before spending money with them, she became more and more aggressive. I told her to send me everything she promised in writing and she said that they don’t send email or contact information. Of course she wouldn’t want me to research and see all this negatives review they have here. An as you can see for every review they have a cookie cutter answer, the same answer to every review.
She had me for more than 30 minutes on the phone. She really wasted my time, and at the end of the conversation she became so aggressive, even disrespectful, that I hanged the phone. I don’t know who trained those sales people, but with that attitude they would not sell me a hundred dollar bill for fifty cents

I had a sales rep call me from Yurz yesterday. He seemed like a great guy– really knew how to cold call (he spoke calmly and slowly and pulled me in with a joke or two so I wouldn’t hang up on him).
After describing the marketing package and the price, I was legitimately interested in signing up, but explained that I was a new real estate broker still waiting on my first commission check, and that I’d be interested in signing up in a week or two.
He rebutted my objection with another explanation of the package and its competitive price. I explained again that I literally didn’t have the money for another week or two, and then I tried asking for his name and number so I could call him back in a week, but he quickly spoke over me loudly and literally hung up on me.
Who hangs up on people when they’re cold calling? Yurz does…
UPDATE: Yurz management quickly contacted me after posting this review to apologize profusely (3 managers in total contacted me on separate occasions). One discovered that the sales rep I had spoken to had a great record but was participating in some kind of competition with his coworkers and his call to me was the last for the day.
Yurz management gave me a free month of their complete service package and I agreed to add some stars to my review and to update it so that it reflects my entire experience. I was legitimately impressed by how they handled my bad experience. They did exactly what disgruntled customers/​clients want after having such an experience and they improved my attitude about them, and I think it suggests they (usually) offer great customer service.
The Yurz products seem great for someone that isn’t good at managing a professional page on Facebook, a video presence on YouTube, etc.

I have been with Yurz for 3 weeks and I’m very disappointed!!!
I bought the VIP package for realtors for $ 159 and they promise me a lot: commercial contain on YOUTUBE, Facebook business page with 150 likes at month and 3 other add’s on web’s.
FB page has been up for 3 weeks and has 0 likes and they post only a few articles …
I called them and representative was not available answer my questions or email me link from youtube …(he said he is not tech guy!!! come on everyone know how to send youtube video link)
THIS COMPANY SO UNPROFESSIONAL!!!
POOR COSTUMER SERVICE!!!
NOT RECOMENDED!!!
They will tell you you need 6 month before will start work for you… come on!!! you done nothing for 3 weeks …
$ 159* 6 month=$ 954 !!! not nothing!!!
I just waisted my money

I always recommend YURZ to anyone looking for a cost-​effective solution to branding, marketing and web design. The quality of their work is unbelievable, especially given the low monthly price. I highly recommend YURZ to all real estate agents trying to get more business. They are a great company run by great people. 5 stars!

Ian Gordon called me today and what he was selling indeed seems legit and worth my consideration. However, their sales tactics are aggressive and insulting. I was seriously considering advertising through them and told him I just needed to have a night to consider it and tell my wife what I was planning on spending our hard earned money on. That, apparently, is unacceptable in California. I don’t respond to high-​pressure sales. Telling me I have to decide right there and now is not how you’re going to get my business. Telling me to call my wife to discuss it while he waited on the phone, interrupting her at her job to get an answer right away is not acceptable. Telling me that I wasted HIS 20 minutes… that’s insulting to say the least. He refused to let me call him back the next day, even though I had the company info, his name, the 800#, and everything.
If this is how Yurz trains their sales staff, then I would stay away from them unless you are the type of person who just spends money without doing your own research and discussing with your spouse. In my marriage, we make decisions together. Apparently that’s not good enough for Ian, who implied that I’m the one who makes all the money so I should make all the decisions. Who says things like that? Not to mention soliciting sales on my phone number, which has been registered with the FTC Do Not Call List for nearly a decade.
So Yurz breaks the law by calling you, insults you when you don’t bite at their aggressive pitch, and then tells you that you wasted their time. I was sold on their product, and just wanted 24 hours to call back. Now, I can assure you that I won’t be calling them back. Thanks for making the decision for me.