The Off Ramp

Mountain View, Estados Unidos

3.3

Fechado agora

20 avaliações

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Telefone
+1 650-968-2974
Site:
offrampbikes.com
Endereço:
2320 W El Camino Real, Mountain View, CA, 94040
Paradas e estações próximas de transporte público:
1.1 kmSan Antonio
2.5 kmVTA
2.6 kmDowntown Mountain View
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Informações sobre o negócio

Aceita cartões de crédito
Sim
Estacionamento
Propriedade Privada
Estacionamento para bicicletas
Sim
Aces. Cadeira de Rodas
Sim

Hoje

Hoje 10:00 – 19:00
Fechado agora
Horário local (Mountain View) 08:26 quarta-feira, 28 de maio de 2025

Horário de funcionamento

segunda-feira 10:00 – 19:00
terça-feira 10:00 – 19:00
quarta-feira 10:00 – 19:00
quinta-feira 10:00 – 19:00
sexta-feira 10:00 – 19:00
sábado 9:00 – 18:00
domingo 11:00 – 17:00

Locais relacionados

Você também pode gostar de:
270
m
Performance Bicycle
2124 W El Camino Real
2.4
km
Cognition Cyclery
903 Castro St
4
km
Mike’s Bikes of Palo Alto
3001 El Camino Real
4
km
Bikesmart Com
3001 El Camino Real
4.9
km
Mike’s Bicycle Center of Palo Alto
2180 El Camino Real
5
km
Bike Connection
2011 El Camino Real

Proximidades

Próximos a esta localização:
60
m
Best Western Plus Mountain View Inn
2300 W El Camino Real
60
m
Bhupendra Patel
2300 W El Camino Real
70
m
Law Office of Janet Tallett
520 Warren St
80
m
Acupuncture & Herbal Care
4962 El Camino Real
80
m
Sutter Health Palo Alto Medical Foundation
2350 W El Camino Real
80
m
Ziff & Cohn
4962 El Camino Real Ste 126

20 avaliações para The Off Ramp

Não exige registro
Classificação do local: 1
Pittsburgh, PA
They took advantage of the fact that I did not know much about bikes. Charged me $ 35 to fix my pedals.
Never going here again.
Classificação do local: 1
Palo Alto, CA
Tried to take advantage of me — disgraceful. I needed help correct my bike’s chain. They said it would take an hour and cost $ 20. I went out into the parking lot and did it myself in less than a minute. Now I know they can’t be trusted.
Classificação do local: 1
Mountain View, CA
Other sales are ok, but an old man was so rude. I just friendly ask him a general question about the store and he replied me rudely saying «I don’t need to tell you!»
Classificação do local: 5
Redwood City, CA
Great service
Best in town
They tune up my bike in 2 days
Other shops take 3 weeks.
Reasonable prices too
They understood my needs and upgrade my bike
For a more effecient commute ride.
The best is the staff is super friendly
Thank you THE OFF RAMP.
Keep up the good work
Classificação do local: 1
Stanford, CA
$ 50 and three days for brake pad replacement? No thanks.
Classificação do local: 5
Orlando, FL
I have absolutely no complaints about my service, save for the fact they had to put me on hold at times for other customers. Was knowledgeable enough about the types of commuter bikes for me to make an educated decision on the bike to buy and was given information of the goods they sold, as I had no equipment. It was a smooth sale for me and hopefully service for the bike in the later future will prove to be just as well.
Classificação do local: 5
Mountain View, CA
Wonderful service. This place is very casual and the employees are friendly. The manager did everything in his power to ensure that we had a pleasant experience, tweaking a bicycle for my boyfriend who suffers from back problems so that we could both leave with a new bikes! We loved the selection and were given great explanations on the many different variations per bike and brand. :) Totally recommended!
Classificação do local: 5
San Francisco, CA
Thank you so much Dennis, Steve and Bryant for taking great care of me! I love my new Tern D8 folding bike. What a great experience and you all are super friendly!
Classificação do local: 5
San Jose, CA
This store is great, they have all latest giant bikes, the prices are usually better than the ones on the site and the staff was very friendly.
Classificação do local: 5
Sunnyvale, CA
This review is long overdue
I’ve been bringing my bikes to this place for the last 7 – 8 years
First bike I brought to them was a marine city bike. I was riding it hard almost as if it was a mountain bike, so I got rear wheel untrued a lot. The mechanic at the off ramp recommended making a new rear wheel with a sturdier rim and spokes. This helped a lot
Over the last 8 years I also had Kona Hoss and Specialized Enduro mountain bikes and Specialized Roubaix road bike serviced here.
What I like about this place is that their mechanics solved the problems I was having with the bike correctly diagnosing what kind of problem that bike had be it worn out sprockets, bad bottom bracket, or suspension bushings becoming creaky among other things. Off Road also has very reasonable prices, and they always completed repairs by the promised time.
Classificação do local: 5
Sunnyvale, CA
Good service. The mechanic people were very friendly. We purchased a car rack and two road bikes. We have been offered with whatever the service we wish.
Classificação do local: 1
Mountain View, CA
Wow, have no idea on how do they survive business, but was blown away today by bringing a bike for a survive, and I am no expert, in fact that is my first bike. It was given to me by a friend. Always wanted to get in to it. So as came in some young kid told me to bring the bike so they can take a look.
He took my bike in to the back and in 10 min And said «he said it’s not worth of servicing it» on which I asked what that means where he just said «it is what it is». Also said thank you for coming. So with out any explanation I’ve been told to eff off… And btw I knew it was an older bike and I was looking at one bike to there which was 1K +, if mine is not in good condition. Definitely not spending anything here.
As an owner of a business I think that was the worse business model ever.
Best of luck
Classificação do local: 4
San Francisco, CA
Good service. Very knowledgeable repair guys who know the ins and outs of MTBs and road bikes alike. Prices are a bit steep, but this is expected when supporting your local bike shops.
Classificação do local: 1
San Francisco Bay Area, CA
I was all set to buy a Giant mountain bike from them since they are the closest Giant dealer to my house. Test rode the Anthem, liked the bike, liked the price, and was going to get it the next day, but something didn’t sit well with me. I noticed that several of the employees called their fellow Asian employee, «Chino». Though most of the workers I saw were teenagers as is this Asian guy, the older men working in the back also called this guy, «Chino» as if that was his name. I had to hear racial remarks at work when I was a teenager and even as a software engineer/​mgr in several high tech companies in my 20s, 30s, and 40’s so this annoyed me. I couldn’t bring myself to buy the bike. The next week I found another Giant dealer and bought the bike there instead.
Classificação do local: 2
Cambridge, MA
So I broke a spoke — bummer!
But there was still hope! I came in in the morning and these guys agreed to fix same day. Price was definitely higher than it should have been, but still worth it for convenience.
Quality of work appears good (so far), but some negatives with respect to customer service:
(1) Other reviews mentioned high schoolers running the front. I can confirm. When I first walked in the door, one kid at the front insisted loudly and abruptly that I speak with him and not the guys in the back. His manner was startling and it was very clear to me that this kid was not going to be able to help me. Guys in the back were able to answer questions and reassure me that the wheel would be done by the end of the day.
(2) I was told wheel would be ready by 6:00pm, but in reality the fix took until 6:30. They did not call to inform me of the delay. Rather unprofessional to waste my time.
Classificação do local: 4
Mountain View, CA
Decent experience. We were picking up a new bike for my wife to join me on rides and stopped by The Off Ramp because its close to home. We tried out both the Escape 3 and Escape 2, and the kid helping us out was super patient and cool about test rides (my wife is fairly unstable on bikes) and giving us space to decide. We ultimately settled on an Escape 2, but they didn’t have the size we wanted. He checked in the back and they were luckily building the right size, but different color. We settled on it, and we ended up very happy.
The only negative was, we were told about 30 mins to finish the bike up, but ended up waiting about an hour. But the thought is, why would I want to rush the guy putting together my wife’s new bike? Pretty much worth the wait.
Oh these guys don’t use computers, so they suggest you keep all your paperwork for tuneups /​warranties.
Classificação do local: 2
Santa Clara, CA
I do not have a great experience here. I was looking for a bike rack, and the sales person has recommended one for the roof that she was adamant that would fit my car perfectly.
At the very last moment she said that they do not accept returns for the bike racks, but hey, since the bike rack would fit perfectly, what is there to worry about, right ?
Of course, the 200 USD bike rack did not fit and of course they would not accept the return. Fortunately there is a specialized rack store in San Jose and they took the bike rack and exchanged it for one that would fit.
Classificação do local: 4
Redwood City, CA
Service is excellent, the front of the store is run by what appears to be high school age kids… however they are actually pretty knowledgeable and are very friendly and eager to help.
Only complaint is pricing, they are pretty expensive… I was going to have them build some wheels for me but they wanted twice as much as Performance Bikes. Their clothing, accessories, and parts are all 20−30% more expensive than they should be.
Classificação do local: 4
Mountain View, CA
My second visit here.
I changed tire and tube. $ 40. I was impressed by their super fast service! Less than 10 min :)
Classificação do local: 5
Sunnyvale, CA
Bought my first road bike at this store. It was perfect because they were having a sale on Giants, and I fell in love with one I test rode a few years ago. So I knew it was a serendipitous moment when someone (Dennis) immediately approached us to help. He showed us bikes in our price point, which drew my eye to a Giant in my fave color — light teal. Not only was the bike $ 100 off, it was in my size, and my fave color!
You probably don’t want to make quick irrational decisions we made. But at least you will feel welcome in this store.