Greendale Apartments

Excellent maintenance staff Jose! We have been living in an apartment here from April 2015 until now (December 2015), and Jose has always been very responsive. Just last week, Jose not only fixed the problem we reported in a day as usual, but also identified our slow running water as an issue and removed the clogging from the sink. The water can flow so smoothly now!

Great apartment complex with excellent maintenance services.

I’ve been living here for a few months now. All I want to say is that this is a great great complex. The neighborhood is very beautiful and very quiet.
The location is great:
1. It’s very close to highway 85, highway 237, and 101;
2. It’s very close to supermarkets and Castro street, where you can find all kinds of restaurants;
The staff and management here are also great. They even arranged a BBQ last week! The day we moved in, the manager told my wife a lot about Mountain View, and introduced her to a local English school. We really appreciate the help! They are also very very responsive to requests and solve issue quickly. This indeed helps us a lot!
I would definitely recommend friends to this apartment.

I just moved into this apartment just under a month ago, and I have to say I am so glad that I did. There are a few main reasons why I would recommend living here:
1. The Facilities Are Amazing
The beautifully manicured grounds, two pools, sauna, hot tub, fitness room, billiards room are more than I could have asked for, particularly within my price point as a young professional. The community is surprisingly quiet considering all of these community amenities — but take advantage of what’s available! There isn’t a day that goes by that I don’t use one of these amenities, and my daily wellbeing has been greatly enhanced for it.
2. Mary Martin
Mary is what everyone searches for in a landlord/​lady. As Greendale’s Resident Manager, Mary runs a fairly large community. That said, she is extremely personable and even more helpful. I try not to be a bothersome resident, sending a million requests or questions, but having just moved in, I definitely sent my fair share of inquiries. Mary has always responded within hours and has gone above and beyond in providing helpful information. My last apartment complex’s resident managers would respond to inquiries tersely and often unclearly — if at all. This new change is very welcomed.
3. The Apartments Are Gorgeous
All of the apartments have huge windows, amazing patios/​balconies, non-​carpeted flooring in the living spaces (a huge plus for me!), lots of closet space (again, a big pro), and beautiful kitchens with modern appliances. A lot of apartments feel very temporary and are difficult to make feel like a home. This is not one of those apartments.
4. Location Location Location
Greendale is just around the corner from the intersection between 85 and El Camino, which means it’s highly accessible anywhere in the south bay. It is also very reasonably priced for this area, which is a huge plus. Safeway is just around the corner, a gas station even closer, and only 3 minutes away from Trader Joe’s. 6 – 7 minutes from Castro Street and its many restaurants as well as the Mountain View Farmer’s Market on Sundays.
Overall, I highly recommend this community.

I’ve been here several years now. I love the quiet neighborhood. It’s amazing how close we are here to highway 85 and how little noise there is from it.
Staff and management are great. Very responsive to requests and always quick to resolve any issues. Any problem I have ever had was resolved within a day.
Rent is on the high side and yes it goes up every year. Unfortunately that is the market and the fact that it is not privately owned. The increases are however moderate and consistent. So far it has been predictable how much the rent will go up.

I have had an overall positive experience since I moved in Greendale Apartments on March, 2015. I searched a lot and saw a lot of different places and apartments in Mtn View before moved in here, and I found Greendale so different and that’s why I was waiting for my apartment to be ready around one month. ;)
Beautiful complex, gorgeous gardening, well maintained, peaceful and calm atmosphere, perfect management, safe location and … all mean Greendale.
If you like to pay for the best quality and services, I definitely recommend Greendale apartments.

I’ve lived here for 2 years and it’s been great. Mary is always responsive to repair requests, and the complex is bright and beautiful. It’s really nicely landscaped and the staff is always trying to make improvements. There is always plenty of parking and it is a really safe area, even if you’re walking from your car late at night. One thing that has bugged me is those darn laundry machines! The card readers are inconsistent and there is one machine that turns my clothes blue. It’s bizarre. Other than that, the staff at Greendale really tries to make this place a wonderful home.

I’ve lived here for about three years and have enjoyed my experience.
1) Beautiful complex which makes for a peaceful and calm atmosphere. Love the creek. The maintenance crew does a GREAT job keeping up with the flowers, landscaping and paint work. Every year carpets are cleaned and needed paint touch-​ups are made.
2) Tons of parking, including a covered spot per unit.
3) Peaceful/​quiet neighborhood. For the most part things are very calm here. Every now and then you hear a neighbor at 2am but those incidents are very rare and most likely more reflective of how quiet the rest of the complex is.
4) Open complex vs. in a closed apartment building.
5) Fairly good location. About 10 minute drive to restaurants/​markets in Sunnyvale and less than a 5 minute drive from the freeway.
6) Rent prices: Rent has gone up each year I have lived here. This seems to be a trend of the area though which is unfortunate, especially for students. This is the reason I gave a 4 star vs 5 star.

Just moved in here a month ago and it has been a really pleasant experience till now. The place is very conveniently located, most of the services are well maintained, there is ample parking space available.
Would definitely recommend it to a friend.

We’ve lived here for nearly six months now and are very happy with Greendale.
1. Everything just works here. I second the comments from others that Mary runs a tight ship. Overall, the management is efficient and friendly. Whenever we’ve had small repairs to be done, they were attended to promptly. Jose and his crew are very helpful.
2. Location is great — Close to Stevens Creek, short drive to downtown Mountain View, very easy access to highways 237 and 85.
3. Well maintained facilities
4. Apartments are a nice size
5. Rent is on par for apartments in this area
6. Storage space in the car park is very convenient
It would’ve been ideal to have an in-​unit laundry, but it’s not a big deal as there are two laundry rooms on the property.

I’ve been living here for over 2yrs, and I really like here. Good neighbors and facilities.

I have lived in Greendale for a year now and have had an overall positive experience.
1.) The location was one the things that I really enjoyed most while living at Greendale. The Stevens Creek trail is just down the road and allowed me to ride my bike to and from the Mountain View Caltrain daily.
2.) I never had a problem finding a parking spot.
3.) The grounds were well maintained and provided a relaxing environment.
4.) Greendale is also very close to 85, which allows for quick access to 101, downtown Mountain View, and Cupertino.
5.) Generally very quiet but due to the close proximity of my unit to the pool there were a fair number of summer afternoons when children’s voices could be heard throughout the space.
6.) The workout facility was a bit basic, but I utilized it most weekends and found the equipment to be kept in good order.
7.) Covered parking space and storage space were both a plus.
I would recommend it to a friend.

I have been here the past two years and have enjoyed living here with my family.
One reason I moved here was due to the local elementary school rating. Huff has an excellent rating and I am sure I can find cheaper rent elsewhere however I may not have access to an excellent public school.
I have found the residents to be generally quiet and respectful. The grounds are always beautiful and well kept and Jose provides fast and excellent maintenance. Perhaps this is a reflection of the «tight ship» that Mary runs? If so, keep steering the boat Mary as I’m sure if there was a high turnover in the office, we would see it reflected in our surroundings. I have found the office staff pleasant and have enjoyed a few conversations with the other «Mary». (Do people realize that Diana also works in the office?)
Perhaps if I had to complain, I would complain about the overall rent prices in the Bay area. Washers/​dryers being broke? Not really however the card readers are sometimes temperamental. Perhaps it was due to my debit card that has seen its share of swipes and replacing my card seemed to improve the ‘faulty’ card readers. Noisy neighbors? I can hear the door shut or someone walking up the steps at times but I have the option to move to a house if I find it to be complaint worthy. Living in a close apartment setting automatically comes with certain dynamics that one has to consider and accept. I don’t have unrealistic expectation and I try to be a considerate tenant which may be reflected in why I typically see the bright side of life. Hell, I even sweep the area in front of my neighbor’s door, just because.

If you are thinking of renting a place at Greendale Apartments, please read this review from start to end first.
We lived at Greendale Apts for exactly a year and found that the place was reasonably priced at that time. However, be prepared for the sudden hike (by a huge amount) in rent if you wish to renew your lease on completion. The management here is probably one of the worst I have ever come across with regards to respecting/​being courteous towards your tenants. The ladies that work in the management office are probably some of the meanest people. You can expect point blank rude email notifications come in from them for simple things like picking up packages from the office. Also, they conveniently chose to ignore you and are forgetful– indeed a failing memory and will tell you one thing and later contradict herself time and again.
That being said, they are a total rip off when it comes to the security deposit. Please do not expect to get anything back from them but be prepared to give them more. No matter what, they will send you a bill at the end of your move out process stating that you owe them another $ 500 or so for repair and carpet cleaning. Let me just say that they sent us receipts for the same that were dated back to January 2013 (note that we moved into the apartment only in 2014).
This is not a pet friendly community but you will often see people secretly keeping cats, hamsters, birds and I’ve also seen a dog in someone’s crate on a balcony. The pool is closed pretty much most of the time and the washer units are frequently out of service.
Regarding the apartments — the 3bedroom is as beautiful as it can get: gorgeous rooms and living area. The 2 bedroom is a total disaster. The second bedroom is more like a little closet space and can’t really fit a bed (any bed).
However, the maintenance is fantastic and should you have an issue, be assured that Jose will take care of it asap.
Hence, if you are a person that can deal with a terrible management, then this place would be just right for you.

I lived at Greendale for just over three years.
1. Whenever I had a maintenance issue, it was taken care of quickly. Issues I had included a garbage disposal burning out (twice), towel racks coming loose, and a drain issue. These were normal wear-​and-​tear issues and they were resolved within a day.
2. Although Greendale isn’t right in downtown Mountain View, the proximity to 85 means longer distances are deceptively close. Walking to downtown Mountain View isn’t realistic, but I frequently walked Stephens Creek Trail and that neighborhood, and enjoyed it. In the last year or so, the trail had all kinds of new landscaping done. It’s very nice and clean. Michael C.‘s claim that there are weird vagrants in the area is bizarre.
3. Rules may exist on paper, but I found it was relaxed. I did get grief from Mary for leaving my bike on my patio once, but I didn’t receive any other complaints. Michael C. must’ve been wearing a hot-​rod red speedo to the pool — I regularly walked there in my bathing suit and there was never an issue.
4. There’s always extra parking in the «main» lot on the South side of the property (in addition to your assigned space). I’m really missing that right now.
5. Laundry room is always clean, and takes a card (which is convenient), but it closes at 10PM, which is incredibly inconvenient for my schedule.
6. The biggest issue with Greendale is the price. Every year, prices went up by $ 100 — $ 200. (Note, though, that there is no water/​sewage bill at Greendale, since it is paid by the property.)
7. Mary runs a tight ship, but we maintained a genuinely cordial and respectful relationship. She’s trying to keep maniacs under control. Given what I’ve seen here on Unilocal,it sounds like a few of them have written reviews here (like Michael C.). I’m still laughing about the «vagrants» having «anonymous sex in the woods». What the hell are you talking about?
8. The pools are nice, although it’s too cold to swim in for about half of the year. The hot tub is great and I used it regularly. My only complaint was that the security guard would come around and kick people out around 10 — 11PM.
9. Every apartment comes with a large storage area by parking, which really helped.
10. The lockout policy sucks really badly. I twice locked myself out after business hours and had to pay for a locksmith to break me back into my apartment. I couldn’t even pay a «maintenance fee» or something like that to get in. All the corporate help line (Acco) could do was suggest I get a locksmith. This really pissed me off seeing as a locksmith can cost around $ 150 in the area.
11. Generally the residents are younger engineers (e.g., Googlers) and professionals. This meant my neighbors were usually pretty quiet, although I did have neighbors with annoying kids (briefly) who would scream at the top of their lungs on their patio. I had to keep the patio door closed when those kids were home. I had no idea kids could be so content going in a circle over and over again on a tricycle in a small patio.
12. The front office is open from 9AM — 6PM, even on weekends — and was always staffed. This meant getting mail, reporting issues, and paying rent was really easy and convenient.
13. Rent can’t be paid online, which really sucks. My new place doesn’t allow rent to be paid online either. What is the issue with the rental housing industry that you can’t pay online? If I could just autopay my rent my life would be a lot easier.
14. I got the vast majority of my deposit back. Granted, I stayed there over three years.
15. The kitchen had nice appliances. Water pressure was always good and water always ran clean (clean pipes).
Overall, I enjoyed my stay at Greendale and would still be there now if prices hadn’t gone up so quickly. I’d recommend it if it’s in the range you’re willing to pay.

I’ve lived here for almost a year now and so far haven’t had much complaints.
Pros:
Very clean and well maintained community
Spacious and beautiful 3BHK apartment
Pool and Hot Tub
Ample parking space
Cons:
Weak cellular reception and wifi coverage due to the apartment layout.
I’m primarily writing this review as a word of praise for the maintenance crew especially Jose. Jose is a very amicable and I’ve never seen a maintenance job been taken care of the way he does it. Every single work order has been spot on and is usually completed within a few hours. Keep up the good work Jose !

We just moved from Greendale to our first home after living there for 9 years. We lived on continental circle in a 1br apt. It was a great place to live, very quiet, safe, close to everything. Mary and her team are on top of everything. She runs a tight ship which i appreciated. I would recommend Greendale to anyone looking for an apartment in mountain view.

I lived here for 15 months and liked it.
Positives:
1. Pretty quiet most of the time. Occasionally heard the snoring neighbor through the bedroom wall, and also the joyful voices of kids enjoying the pool on a warm afternoon, but otherwise very peaceful.
2. Very attractive grounds /​garden.
3. Super manager (Mary). Someone else noted she runs a tight ship which is true. I found her helpful and on top of any issues that came up, as well as fair.
4. Parking was never a problem.
5. Pretty well maintained interior (although oddly they wouldn’t fix some things: the kitchen sink garbage disposal — apparently the drain pipes can’t handle the load; the bathroom exhaust fan which never moved any air), but overall it was fine.
6. Nice pool (solar heated in summer months only).
One drawback was when moving out and following the managers advice carefully, the management company tried to withhold some of the security deposit. But after a few emails, in the end they were reasonable and kept their agreement.
I’d be quite willing to live here again. Nice place!

We have just completed our one year lease and thought we would give an update. I would say we were counting the weeks since our second month at Greendale. After a one year stay they raised our rent by $ 400.00. From $ 2595 to $ 2995. The community is already on the pricy side but an increase of $ 400? The manager continues to be very hostile and abusive. I couldn’t agree more with Michael C. He is correct on ALL counts. Continue to look elsewhere so that you may live in peace.

If you are considering Greendale apartments, you are probably new to the area like I was. Don’t move to Greendale. Here’s why:
1) It’s overpriced, even for the area. Rent went up 20% after a year or at least it would have if I had signed another year lease but I fled.
2) The ‘neighborhood’: Don’t let the manager tell you it is walking distance to downtown Mountain View; it is not. The trail nearby is filthy, hot, dusty and full of weird deviant vagrants many of whom live in RV’s near Greendale. They have anonymous sex in the woods near the trail at all hours of the day.
3) The pool is closed most of the year.
4) Greendale has a ton of rules. I’m not talking about basic things like don’t blast music at 4:00am. No. These are bizarre, puritan rules. For instance, you can’t walk from your apartment to the pool in a swimsuit and towel. You must cover up for that 10 ft walk – full clothing. There are many other rules like this. They even ask you to memorize their rule book. The apartment manager will, at some point, lecture you about the importance of rules at Greendale. She is on a power trip. After you sign the lease, she owns you. She is watching you. She also has a failing memory and will tell you one thing and later contradict herself. It is a surreal Orwellian nightmare.
5) The top floor apartments get hot. The air conditioners are worthless.
The only reason people move to Greendale is because it is a convenient location and it always has vacancies. It’s tough to find a spot in the Bay Area. But you should keep looking.