If I could give 100 stars I would. Our air went out last night and I called several places down the list here on Unilocal.I was either told they were booked up until next week or I did not receive a call back. So next on my call list was Delux air. I received a call back earlier this morning and they squeezed me in today between 12 – 2. Luis arrived and was wonderful. He got our unit up and working in no time. He is VERY honest and professional. We will be using Delux air from now on. I highly recommend Delux Air!
KT P.
Classificação do local: 5 Palo Alto, CA
After shopping around, I thought Luis and his team were different in 2 ways: 1) They were always responsive. Whether it was an email question at 10pm or a call/text on Saturday AM, Luis was available. His team did most of the job on Saturday bc that worked best w our schedule(rather than weekday). 2) Everything was very transparent. He matched/beat the other best offer, and he provided logical rationale for why a more cost-efficient unit(i.e., optimizing EER on a particular SEER) would be better than the«top of the line» A/C for us. Other competitors seemed like they wanted to push the most expensive unit. Overall, Luis and team did a great job start to finish.
FaithAnn M.
Classificação do local: 5 Mountain View, CA
Luis in my HERO! After 5 days with no heat finally look on Unilocal for help; up pops Deluxe Air, one phone call and Luis is at my door. On time(and on a Saturday), thorough, personable, on time-I know I keep repeating that but it is so rare that contractors show up when agreed. Luis checked my furnace, fixed the problem, reasonable rates, done and done. I will never call anyone else for service on my heating&air conditioning… Luis is the best. Even though the weather is fair the feeling of heat in the house is glorious! And a real person answered the phone-no need for call-backs or phone tag. You go Luis and Deluxe Air.
Dino P.
Classificação do local: 5 Santa Clara, CA
The heating in our condo was not working, we hadn’t used it for few years. We had replaced the water heater 2 years back. So, we had no idea what was wrong. After calling several places, Deluxe was able to send a technician out in two days. Luis, the technician was just great, right from his customer service skills to his knowledge and patience with the problem. He did not ask a thing about tube and pipes. He just went about his business and sorted out the problem — which was just pressure/water release, since the hot water was not flowing up. And their service fee including replacing the intake filter was $ 20 less that what others were quoting just to inspect! He also had time to chat and explain few things. Great service.
John G.
Classificação do local: 5 Los Altos, CA
I couldn’t get other HVAC companies to even come out to service our humidifier. Luis came out – on time – and solved the problem quickly. While he was here, I also asked him to check out the heater. He did some minor adjustments and now all is in good shape. Luis is a smart, professional, and friendly man who does a great job at reasonable rates. I cannot recommend him and his business highly enough.