Our driver John arrived less than 15 minutes after our call, he insisted we sat in his warm truck while he loaded our car(which only took 5 minutes I might add), he then proceeded to drive us to our destination(pep boys) where he waited with us until they opened their doors. He was friendly, personable, and he got the job done! Our only regret? We only had $ 6 in cash to tip him.
Peter J.
Classificação do local: 5 Ottawa, Canada
I wish I could remember the name of the guy who towed my car. I regret not asking him. Here’s the scene: I pull off the ramp in Dorance, and my car shuts down. I’m stuck. I’m not from there. I don’t know anybody. A police officer spots me. He asks for my ID and registration and insurance(I have no idea why… My car broke down. Why do you want to interrogate me?). Anyhow, he saw my driver’s license, and I didn’t offer the other things. He didn’t bother with them. He called Ayer’s for me. Along comes this amazing guy. He tows my car. He explains all of my options. He gives me an estimate on how much it would cost. He suggests a motel that is close by. He helps me hunt for ways to save money on the tow. My CAA card entitled me to a discount. He told me what might be wrong with my car. He drives me to the Econolodge. He waits to make sure I can stay there with my cat. That took 20 minutes, but there he was, making sure everything was okay before I left. I gave him a $ 10 tip, in Canadian money. It’s all I had, but this man deserved it. I don’t know who you were. And I know that you knew that I’m not from your area, and not likely to ever use your services again. You could have taken me for a ride. But I know that you, sir, were professional, courteous, helpful, and decent. You made a really difficult and stressful experience a little easier, and a lot less stressful. I don’t know about the other tow truck drivers at Ayer’s, but I know that if you get this guy, you’ll be in great hands. So, thanks, tow truck guy from Wilkes-Barre, Pennsylvania. And keep on truckin’.