Wow Where to start… We contracted for a $ 6,000 bamboo floor last year. Generally, I cannot recommend these guys. I’m sure there are jobs they do well. Mine was not one of them. I was warned by one of their references that«you had to watch their installers every minute». The installer in this case, did not work for the company I bought the floor from. He’s an independent contractor with his own business & payroll. If the dealer is reputable, he will see that you get what you expected and paid for. Our installer first came through to try to see how little work this job would take. For example, undercutting the fireplace. It’s called for in my contract. He explained that they normally just cut to the fireplace & caulked, And you couldn’t tell the difference. Then, a day later, they said Home Depot was out of blades. I loaned them mine. They undercut the fireplace. It was worth it. The big problem was that they knew nothing about installing bamboo. As a result, they walked all over it tracking non releasing glue. I fought the installer boss from the beginning. He just wanted done! instead, they spent 60 man hours on their bellies with little cleaners to remove the stuff they tracked. All the while this guy keeps asking if the floor is ok yet. Really gets old. Today we’re happy with the floor itself. I decided to pay in full. Should have negotiated more. We still have a lot of spots, they’re not going away. Can I recommend this floor company NO. I have written more info about our experience so others can know what they need to know about a job like this. It’s posted at(I’ll add site name when posted) Till then ask me for a copy & I’ll email to you.