Urban Fitness

I have been a member of this gym for 20 years and love it. They gym has improved greatly over the years, as have the ownership (Hart’s then 24 Hour Fitness and now Urban Fitness for the last 7 years), management and staff. (Admittedly, I tried Riverside Health Club for a short time, but found it to be considerably more expensive and not be nearly as effective.) While it is a friendly place, Urban Fitness is a gym for those seriously committed to fitness. Five years or so ago I was pre-​diabetic and my doc suggested I get back on in the gym more regularly and seriously. With the encouragement of Katie Larsen and the help of Zach Miller, both trainers, I got into power lifting and held two state records for a couple of years, bench pressing over 265 pounds. I now am training to compete again in February and expect to set another state record, again with a lift of about 265 pounds – this time in the 70 – 74 year old division. This is a great gym for those committed to fitness.

I absolutely love this gym and the trainers that are around on a daily basis. I’ve been a member for over a year and have noticed how much they appreciate their people. I’ve gotten many tips and workout advice from several trainers — having them take the time to help me is something short of priceless. I encourage taking the time to check out this gym, won’t be disappointed!

Very old and dirty. The equipment is constantly broke, the air is bad inside, and the sauna was dirty. Very disappointed in it.
I would also hear the kids cry in their so called. Child care… I would never trust it for my own… Not a good nor sanitary gym.

BEWARE OF THIS GYM!!!
I read these reviews before going and signing myself up at the gym and like many people I ignored the so called «horror stories» about the place because I like the amount of equipment they had and was an upgrade from my previous gym. However once I signed that bottom line is when everything changed, no longer were the employees polite, no longer was I treated as a valued customer. So I stopped going, a few months later when I moved out of the 50 mile radius and tried to cancel my membership by showing them proof of move that were outlined in the contract they told me that I must provide proof of sale of my home… Needless to say, I requested to speak to the owner, who proceeded to call me a liar over a 5 minute voice mail and that she didn’t believe that i had actually moved. The next week I provided the proof of sale and i thought things were over… no. When i came back from a business trip i found myself an «overdue invoice» in my email for just shy of $ 300 for manual billing fees and other various charges… When i confronted the gym about this they said there was no proof i had shown them proof of sale and cancellation therefore wouldn’t have been processed.
Long story short, if you don’t mind abysmal customer service, sticky equipment, being called a liar by the person that is suppose to know what they are doing, and never plan on moving away from the gym, it actually wasn’t that bad.

Horrible gym. Over priced for the old equipment they have, trainers are rude, and they steal money from your credit card if you have one on file. Do not go to them. Any other gym is better.

Hello my name is kathy ramvick. I went into gym to see about signing up and a guy named rob claimed to be the general manager, talked so fast, i could not understand one word he said, after half way threw my tour, i had to excuse myself, and leave. I will never pay someone i cant even understand. I gave a fair chance, to try again but he makes absolutely No sense. So I came to Riverside, they had people that spoke well, I could easily spend my money. Maybe there are another managers that can conduct tours, that speaks clearer.

I’ve been going to Urban for a little over a month now with my husband. We both enjoy that the atmosphere isn’t «stuffy» — in that there are a lot of out-​of-​shape regular people there just like us trying to lose weight or get fit.
During rush hour it does tend to get crowded, but that’s why they call it rush hour. Daytime before 4 and Weekends, I’ve never had a problem finding the machine I wanted. At least there’s a reason it gets crowded: it’s cheap and there is a no-​pressure atmosphere.
As far as the equipment, I’m there nearly every day (participating in the ‘couples weight loss challenge’) and the turnover for fixing equipment is pretty high — I usually see someone in there every other day fixing the machines that are out of order. Usually 1 – 3 treadmills and/​or 1 – 3 ellipticals are down at any given time, but there are probably about 20 – 25 each.

This gym was once a 24 Hour Fitness, too bad it’s not! The staff are very friendly and they always greet you on your way in and out of the facility. The gym is fairly small, so during the rush hour it gets very crowded. I signed up with the gym a month ago and during our tour we passed by a few treadmills that were «Out Of Order» … they’re still not in commission. I’m not sure what their turnaround is on getting their equipment fixed, but unfortunately it’s longer than a month. Like I’ve mentioned before it’s a small gym and when you have a dozen treadmills and 4 of them are out of commission, it makes for grumpy people! The group classes that are offered have good instructors, they encourage you to do your best. Which is very nice when you’re about to give up and somehow you find that little burst of energy. Another disappointment is having to pay an extra $ 2 to take the Zumba class. The women’s locker room is mediocre, it’s clean for the most part. When I walked by their childcare room I saw a bunch of kids sitting in front of the TV watching a movie. I thought they would have them little rug rats running around getting a workout instead of being plopped down in front a TV but I don’t have kids and no experience with gym childcare.