KFC

I have only been to this location twice, and each time accounts for some of the most awful fast food experiences I have ever had. After waiting 30+ minutes for a take out order, it was discovered that there were five of us still waiting for our food. The cashier started looking for «Kelly» (the ‘packer’) who apparently went AWOL. Someone from the back said that she was «standing in the kitchen» for reasons unknown. When they finally got Kelly to come back and get my order together, they gave it to someone else who jumped in front of everyone. I didn’t blame her, people were getting hungry and angry. But when I politely explained that they gave my order away, Kelly disagreed. Thankfully the cashier straightened things out, and got my food together. Never mind that I was staring at it the entire time I was there. It was just beyond reach. Sitting under that heat lamp. Around 45 minutes into the wait, a guy next to me said «I feel like I have been here forever!». And he had. Because he came in right after me. Another guy ordered a pot pie. Then waited 20 minutes or so at which point they told him they were out of them and it would take 30 minutes to bake some more. He wasn’t a jerk about it, but did tease them that there were two back when he ordered. But he watched them both go to the drive through. Maybe the drive through is the way to go with this place, because it never seemed to back up. But to wait 50 minutes for a small take out order that was still wrong … is unacceptable. Never going back, because my first experience was six months prior — and was about the same. Kelly, good luck in your future endeavors.