Bed Bath & Beyond

I came here to create my registry with my fiancé and we had a fun time doing it. An employee helped us and explained everything we had to do. She gave us a scanner and let us move about the store and scan items we will need to live a happy life together. They had dyson vacuums. I was pretty happy to add that to my list of stuff to have when I get married. We also picked out spatulas and some other bed bath and beyond related items. The store was clean, calm, and inviting. I had a good time at this store.

Warning. Warning with this particular store
I have shopped at bed bath and beyond in four states for over 15 years outfitting colle apartments then post college apartments for two daughters.
Never ever in ANY retail situation have I ever experienced what happened to me yesterday at 5 pm and this afternoon at this particular store.
Yesterday was my second visit t to a bed bath and beyond, first at this location .
Daughter just moved to New York and so I slowly walked spent 1.5 hours approx making my final «Check» of all possible items she wd need. (going home this week), I then went to check out. A young African American petite 20– something lady started checking me out and was constantly talking w her Hispanic co-​worker the entire time. When done my bill was approx $ 169. They handed me my bags which seemed much skimpier than what I has just bought. I asked them politely if this was all I had. They both replied yes, still talking laughing chatting together I l left. Made one more stop. Went home. When I unpacked I realized I was missing a LOT of items, but I thought I might have left them jn the car. Today I realized no more bags were in the car. So I returned to the store .
I spoke with a male manager at 5 pm today. Asking if my bags were not given me. He questioned my actual sales lady who glanced at me negatively muttered something then left the desk area. He then informed me my items had indeed NOT been given to me. And in fact they were all itemized jn his book. The young lady never attempted to run out and find me. (not hard I am Japanese American and 5’8″ in shoes) INSTEAD she RETURNED all mg items immediately to the SHELVES. And NEVER refunded my account! If I had not returned, I would have just lost all that money — $ 90 approx,
To TOP all this off. He did not reprimand or correct her. She was surly. AND NO ONE APOL OGIZED! .
Incredible. Instead he said, «we can quickly go back and find all your items!» With a smile no less
I said no thank you and left
I…NEVER to return
BEWARE

Staff is always helpful. We had our wedding registry through BB&B and I love their products.