European Jewelry Inc.

We bought our engagement ring, wedding bands, and bridal earrings here last year. Both Sami’s and Joanne were very helpful every time we stopped in. We had a few hiccups with sizing, etc. and they were very accommodating. Their prices are fair, they have a big selection, and great sales. We love supporting local businesses and will definitely be back for other purchases in the future!

My fiancé and I were looking for a ring that was unique. We spent a month looking at every single retailer: Kay, Jared, Roger and Holland, Zale’s –as well as every single jewelry store on Devon Avenue, from the first to the last. The inventory at all the places looked standard and none of them had unique or different designs. At European Jewelry we were instantly able to find designs that others didn’t have. Within 5 minutes of being in the store, my to-​be fiancé asked to see at least 10 rings, which was the first time I had seen her do that! Sam then told us to check out his inventory, but also that if my fiancé and I did not find exactly what we were looking for; we could create a custom ring, which is exactly what we ended up doing. Throughout the whole process, Sam, and the rest of the staff we interacted with, were very professional, helpful, and made sure that our smallest needs and questions were addressed.
Sam’s customer service and honesty are enough reasons to work with him on custom rings but he also has fair pricing. He even suggested diamonds that were good quality not necessarily more expensive, which we were, really appreciate of and increased our trust in his recommendations. After showing him a picture of what we wanted designed, he started working hard on it and was able to get me my ring on time. I had made numerous changes and every time Sam made the changes without hesitation and provided me new CADs promptly. He was very approachable and he ensured my fiancé was fully satisfied with the design.
Since I had my fiancé involved in selecting the ring, I wanted to still make sure she was surprised when I proposed. Sam went out of his way by pretending to call us that the ring won’t be ready (I already had the ring), to throw her off. When I proposed, my fiancé was looking at the ring for the first time and she was totally surprised. Today my fiancé and I are EXTREMELY happy and we will surely be getting our wedding bands and all future purchases from him. After my experience with Sam, I wholeheartedly recommend him to everyone.

I stopped in to European Jewelry to have a watch battery changed, and I was very pleased with the experience. The people were friendly and professional, the service was quick, and the price was right. Changing the battery was $ 10, and I got a friendly phone call letting me know when it was finished. I just happened to be in the area this time, but I will go out of my way to go there again!

Great experience again, as usual!
Went in this past weekend with pictures of some rings my wife is looking for and not only could they match them exactly, they’re being ordered tomorrow for pick up next week, my wife is so excited!
Thanks Sam for you and your staff’s help!

This place was amazing all of the staff was very kind and knowledgeable and did not pressure you as most chain jewelers do. They worked for many hours hand and hand with me to customize the ring that I wanted. They had amazing pricing and worked out a deal with me and made me very happy. I highly recommend this place to anyone!!!

The best in town for quality jewelry. I’ve been coming to Sam for five years now. European Jewelry is the ONLY place to go to in Chicagoland for the finest jewelry. Sam and his staff treat you like family, not customers. He has high quality pieces and will always provide the most honest advice to make it easy to shop. You will leave his store knowing you made the best decision for a very reasonable price. Thank you European Jewelry!

My family and I have been coming to Sam and Sammy for quite some time now. My mom and I have become quite the fans since our first visit. Everyone in the store is always welcoming and willing to lends us a hand. Sam and Sammy have always gone above and beyond to make sure we are pleased with our selections and have always been accommodating. If they don’t have what we are looking for, they are are happy to bring something in. I love the feel of being apart of the family when we are there. Nancy and Joanna are also a delight. Not only are we able to browse the jewelry, we have also had a great experience with purchasing Pandora items at their store.
The entire staff is wonderful and I would recommend at least one visit to anyone who is looking for themselves or someone else. They will make sure that you are pleased with their services!
Thank you guys!

We got engaged on August 16^th and I am really happy that I used European Jewelry. I visited many places after going to European Jewelry but I came back because They gave me the best offer, the nicest ring and the best possible advise since I didn’t know much about diamonds. The gentlemen Sam was kind enough to explain everything that supported my decision and gave me a very good deal ! I spent few days shopping for a ring and it looks like the same diamond in the other places were highly overpriced .
Really professional and reliable service and reasonable prices !!!
Thanks Sam !!!

The time has come for me to buy a ring for my (soon) fiancé and a friend of mine recommended this jewelry store to me. I didn’t really knew what I was looking for, and I knew it wasn’t going to be easy. Their offering didn’t make it easier either, as there were so many different designs and shapes. I kind of did some online research, but I was lucky to meet Nancy who introduced me to the trends and what I should pay attention to while dealing with jewelry.
Long story short — Sam — the owner — got to meet him as he joined Nancy and I at some point; he was really amazing to deal with and had a great sense of humor too. He explained all the details of the designs, and what not. I felt very comfortable there as I was professionally taken care of (compared to some other stores, oh boy are some of them pushy!).
After about an hour spent in the store I was down to two rings and in full disclosure, compared to what I’ve seen online, I got a much better deal from Sam and had the ring in my hand. It just wasn’t worth to deal with online purchases and the whole hassle as I got what I wanted right away.
I can only recommend this store and will definitely go back again.

Sam gave me an excellent deal on a diamond engagement ring. I had the ring specifically made cause the bride-​to-​be was specific what her ring should look like. In any case the European Jewelry staff was so friendly and attentative. I would definately do business with them again.

Completely unsatisfied with my ring and the service. My engagement ring had a big black dot in the diamond when we picked it up, it wasn’t the same diamond we chose when we had it custom ordered and when we went to pick it up they charged us $ 300 more for a different diamond, we couldn’t cancel the order or return it because it was custom made. Also there was a burn mark under the band on the finger side underneath the diamond. And the diamonds on the sides of the ring were jagged and it looked horrible. They saw how shortty it looked and redid the band for free but I didn’t get it back for another two weeks. It looked 100 times better on the second try. We decided to go back there for my wedding band so that it would match and when I got it back there was a tiny hole in the band on the side. My husband was so mad he didn’t even bother going back and trying to return it because they don’t take returns on custom orders. He ended up going to a different store and getting me a new custom band. He sold the one from european jewelry to a pawn shop. I would not recommend getting a custom order from this place. Every time I called to see if my ring was in they had no idea who I was.

Guys if you wanna customize anything they can do it for you and the price is really reliable than any other place, they really did a great job on my engagement ring. :)

This store was a happy surprise. My wife bought me a 15^th anniversary commemorative ring in another state several years ago, but I couldn’t wear it, due to an ugly skin reaction to its rough inside surface. She took it to the two jewelers in downtown Arlington Heights. One said they’d fix it, but only cleaned it and then wanted to stick her with a stiff bill for not doing what their own service order specified. The second said it shouldn’t be filled in and offered to polish it for a steep price, and did so, but it didn’t fix the problem. After several years, on a whim, she stopped by this place on her way to work. It was a whole new level of customer service – friendly and accommodating. They recommended filling it in (which worked just fine) for far less money than what she had been told down the road. Let’s see, better customer service, much lower prices? We’ll be back.

We came to European Jewelry because my fiancé’s cousin’s newly wedded wife raved about how they helped her create a custom ring. I felt this was our best option to ensure we could get something that suited my style and fit his budget. Luckily, employee Elvia listened carefully and found a couple rings that fit that description. One in particular caught my eye and we decided to come back and order it. The ring came back a few days later and I was called to pick it up.
Immediately I knew something was wrong. I expressed that the setting seemed to protrude much more than I recalled, but the employee who was helping me said that it was what I had ordered.
I looked it over and still felt that something was amiss. I asked to see the display ring for comparison and she told me that the ring I had on was what I had tried on the first time and that it had been resized. However, when Elvia worked with me she had made it a point to explain that every ring is custom ordered.
The woman took the ring back and tried to box it up and send me on my way. I voiced my concern again and it seemed to fall on deaf ears, so I went over to the display case and saw the ring I’d tried on originally. I pointed it out and asked that she take it out for me to compare.
The ring she was trying to get me to leave with was definitely different than what should have been made. The prongs and stones stuck out much farther from the band. In fact, the setting had a bi-​level mounting that caused the center stone to be raised to almost double the height. The center stone was deeper and not as large in circumference. She still insisted they were the same ring but acknowledged that the center stone may be slightly smaller and that I could get larger… but it would cost more.
I literally had to hold the rings up side by side and point out the multiple differences between what I was told I’d be getting and what I was given. Only then did she see for herself what was wrong and then quickly worked to get things sorted out. Again, possible price increase for the center stone was brought up. I stood my ground and told her that we had been quoted a price based on the display and we had agreed to that, paid for that, were expecting that, and would NOT pay more for their mistake.
The new ring came in quickly and I was called to come get it. They had the ring but the center stone was separate. I was asked to confirm that it was the correct mounting before they set the stone. That would take an hour, which I wasn’t told when they called, so I had to leave and come back another day.
In the end, I drove from Bloomingdale to Mount Prospect and back 5x — twice more than it should have been, more mileage on my car, and a lot of time out of my busy schedule.
I was actually able to keep the wrong ring until the new one arrived. In a way that was a good thing. It made me realize just how much I would have hated it. It banged into everything and felt clunky, which is exactly what I was trying to avoid and how I was able to easily tell it was wrong. The correct ring gives me no problems at all and is perfect.
I am very pleased with my engagement ring now. Once they got the correct piece, everything was great! However, the employee’s insistence that I was imagining things and trying to get me out the door without looking into the matter was worrisome.
Please make sure you double check your order. I caught the mistake and I’d hate to see others sent off with an incorrect item. It’s much harder to point out problems after the fact.

If you are looking for a customized, boutique experience and value, give this place a try. I am really glad I didn’t go to Jeweler’s Row or the chains to find my fiancé’s engagement ring. I walked into European Jewelry not knowing anything about the purchasing such an expensive and important item. The owners held my hand and walked me through the entire process. They explained diamonds, rings, and gave me the change to choose from a decent selection within my price range. I actually got a better ring than I thought I could afford and it’s amazing. I was given an honest appraisal which will save in insurance costs as it’s reflects the true replacement cost of the ring.
I will continue to tell my friends to go to the suburbs if they want a quality, hometown experience with a serious jeweler who knows what their doing and values each customer.

I have been a customer of European Jewelry for a few years. We don’t mind driving 45minutes to get there. Sam and Sammi are very talented and are so fun to go see time and time again. They always try to give you the best deal and make the most amazing custom jewelry. My mother has had several pieces made by them that are absolutely gorgeous. I would recommend everyone to them. It’s nice to know jewelers you can trust.

My Finance got my ring from Sam last December and its absolutely perfect! We have a list of friends who use Sam as ‘his guy’. We loved and trusted his work from the designing processes and purchasing that we went back to him for our wedding bands. Even thought my engagement ring was custom I decided to go with an amazing band they had in the store and I’m seriously obsessed!
I have gone into European Jewelry several times since my engagement and prefer to work with Sam, he literally knows us by name.
Even after the engagement rings, wedding bands, referrals we have sent along to him they always send a thank you card to my finance, BUT the women who writes out his name always spells it wrong. Super nice jester but when someone spends as much as they do on life purchases such as these, the small details are important since we will be coming back time and time again!

Most jewelry stores are borderline used car salesmen. NOT European Jewelry. I feel so lucky to have found them!!!
My husband bought me a 10 yr anniversary ring at another (chain) jeweler that includes «hell» in its name. Only its spelled «helz****». Anyway, I was shocked to learn that he paid $ 300 for a service to have my new white gold ring rhodium (sp?) whenever I wanted or needed it done. FURTHER, they do not do appraisals on their jewelry they just sold you. SERIOUSLY?
In addition, I had slammed my engagement diamond in my desk drawer one day, and the diamond was a LOT crooked. HELZ**** wanted to send my ring off to be repaired, and get an estimate on what it would cost. That just felt wrong to me.
So, I went searching for a local jeweler and tripped across European Jewelry here on Unilocal.
I got my new ring appraised and my wedding ring appraisal updated for insurance for a very fair price. Sam’s brother fixed my crooked diamond on the spot free of charge.
I have since purchased diamond earrings for both myself and my sister from Sam. I was able to buy my sister’s earrings at a better quality and lower price than black Friday sales this year.
My earlobes are thick, and I had problems with my earrings and the posts being too short with the screw on backs. Even after I had them for a few months, Sam reset them for me, so I would be able to wear them comfortably.
Additionally, the rhodium service that we paid for at HELZ**** is a complete rip off, when you consider how frequent you have this done, and the net present value of your money. Sam charges $ 35 to have your rings rhodium-​ed. This price also if you want to convert your yellow gold rings and turning them into white gold. And, I’m happy to know, if ever I want to go back to yellow gold, it can be done quickly and easily. I had an anitque ring done, and it looks like new.
I always feel like I get a fair price and I am a valued customer when I shop here. They remember your face, your preferences and your shopping history. And, I trust their service.

I had a Tag watch as a gift and went to two other places who couldn’t take the links out. this place did and i was impressed with how nice the reps were especially compared to another place in des plaines i went to. sorry, didn’t get the names. they send out yearly gift certs to use toward purchases and hope to be able to use them soon.

I have been buying my jewelry from Suleiman and Sammi before they were European Jewelry Inc. I have watched them grow from learning the trade on jewelrs row to opening their own store. They have grown not just because they are «nice guys», but they do service above and beyond my expectations every time I need something. I have bought small pieces to a custom made bracelet for my Mom (just beautiful) to the engagement ring and wedding band for my wife.
That ring gets compliments wherever she goes! Sammi designed and made it himself. It really is beautiful, just gorgeous!
If you are in the market for ANY type of jewelry go see these guys at European Jewelry. They will treat you right!