The custard is delicious! I wish they kept the pub burgers on the menu. I prefer them over their regular burgers.
Amy L.
Classificação do local: 1 Avondale, Chicago, IL
I would give a negative rating but Unilocal won’t allow that. Staff is rude and disrespectful and orders are incorrect. I will never go back to this location again.
Bill D.
Classificação do local: 1 Chicago, IL
The counter staff was very friendly when I placed my order, but when I sat down at my table I wondered why they hadn’t cleaned it better. They told me that if I order the combination chicken dinner it was already cooked and waiting but if I ordered all white that it would take another 20 minutes. I ordered the combo pieces. When my fried chicken dinner finally came 25 min. later, it was very disappointing. The half chicken had two white pieces and two dark which I expected but even the dark meat pieces were dry inside. All four pieces were very«hard» and overcooked. This meant no flavor whatsoever. The creamy style cole slaw was very tasty but only go to enjoy 4 tablespoons of it. Why skimp customers on the cole slaw? The potatoes were«ok» but the gravy was off. And even the diet Pepsi was flat! But a server walked through the restaurant, noticed me sitting alone and gave me a complimentary custard. I thought that was very nice even though someone probably got an order wrong. The friendliness of the staff is to be commended, but the friend chicken should be sent back to Wisconsin from where their chickens are raised. I’m taking time to write this review so people won’t waste their hard earned money on overcooked Wisconsin chicken.
Jacob J.
Classificação do local: 4 Chicago, IL
Decent Culver’s location. Food is served in about the same time as any other location. The food looks as fresh as fast food can look. My only gripes are with the inconsistency of service, the cleanliness and frozen french fries. I realize much of their staff are high school and early college aged kids but with relating with customers, I think some of them could hold back with their sarcastic expressions and exclamations. I’ve never had to deal with it, but I’ve seen other customers get a full eye’s worth and heard some of the stuff mentioned in reviews. Whenever I hear a kid with a part-time job say«oh my gosh» I giggle a little inside. Seriously, it’s a fast food job, you’re here to serve this customer a sundae with heath candy, just do it already. To hit the other end of the CS spectrum I’ll share a short story of this cashier’s excellent customer service from the other night. It was near closing time and an older lady had entered. She was quite indecisive on what she wanted to eat. She seemed to be a return customer(she knew the menu) but for whatever reason engaged kid into a lengthy ordering process explaining toppings on sandwiches and the spice level of a spicy entrée. I took the discussion as, she was really looking forward to engaging«someone» and he happened to fill that role. He entertained her needs and explained everything down to how spicy he thought the entrée could be.(entrée = buffalo chicken fingers or sandwich, I can’t remember which) I could tell she was happy that he entertained her needs. I don’t know if this kid knew what he did for her. But I’m glad he did it without the sarcastic undertones that some can engage in. Moving on; the cleanliness. There are surfaces that feel sticky and dirty to the touch. When a business opts to using less cleaning product when wiping a surface or substituting vinegar in a solution bottle without cleaning out the bottle first, sprayed areas can have a residue and feel sticky. And since we’re talking about sticky have you seen the floors in here? The tiles have ridges on them which have an appearance like it was formed by crashing waves. The dirt from shoes has collected within the ridges and grime can be seen across the tiled areas of the restaurant. Businesses never think about the grime that hides in plain sight on tiled floors. And my last gripe, frozen french fries. Haven’t we come far enough in time to realize that fresh cut is the way to go? Maybe one of these days…
Steve C.
Classificação do local: 4 Arlington Heights, IL
Culvers is a classic staple of the Chicago area for frozen treats. This location in particular is well visited by the older crowd in the area. Makes the whole place seem a little nervous re town-based than fast food. A good place to get what you crave!
Christine P.
Classificação do local: 1 Evanston, IL
HORRIBLESERVICE! The food would be 4 stars but the one star is for the service at the drive through. I was ordering a simple hamburger meal and asked what beverages they have and was told«Pepsi products«I don’t drink soda and asked for raspberry iced tea(which is a Pepsi product) and was told«we don’t have that I said Pepsi products«I then said ok never mind that I’ll just get a strawberry milk shake for the drink … The girl had the nerve to say«OHMY GOOod!» But quickly cut her mic off !! Just HORRIBLESERVICE!!!
David M.
Classificação do local: 4 Campbellsville, KY
Orders have been mostly right and corrected if needed without any issues. Portions and quality have been spot on. Speed of filling your order directly correlates to how busy they are. Inside has always been clean so when I have nowhere to be I go inside to eat.
Neal U.
Classificação do local: 2 Arlington Heights, IL
March 2014: $ 7.14 for a SINGLE mushroom and swiss hamburger. — Bun: dry — Meat: dry, thin, cold, skimpy little thing not much bigger than McDonald’s 85-cent burger — Threw on a piece of Swiss that was dry and hard — I counted only two small mushrooms — Fries: lukewarm — No Coke, Pepsi — Didn’t even get out of the store before the drizzlies hit.
Vikki Y.
Classificação do local: 5 Evanston, IL
Had an incident with my meal and wanted to commend the staff and management for handling the manned in a very professional way. Alberto, the manager, rectified the situation promptly and I truly appreciate his courteous demeanor. Thank you again for responding the way your restaurant did. I will definitely be back and will overlook the incident. Thanks again to the staff as well.
Bnilla R.
Classificação do local: 5 Maricopa, AZ
Culver’s is yum! Where I come from this isn’t fast food. The quality is superb and one can tell the employees take pride in doing things right. Cheese curds are a must and a butter burger that tastes better than homemade. The pot roast dinner is amazing too! Highly recommended!
Basil D.
Classificação do local: 4 Chicago, IL
This is one of the best fast food places ever created! I feel sorry for those who live in parts of the country that do not have Culvers(head bow). ‘ Though I have frequented this place often, and their butter burgers are simply the best, I had the steak sandwich today and I just was amazed. I couldn’t believe this is food from a chain, and a fast food chain at that! It was just the finest tasting sandwich I’ve had of it’s kind. I’m serious when I say you couldn’t go to a steakhouse and get this kind of sandwich. It’s that good! It’s a great atmosphere, the people are always friendly, and it’s worth visiting over and over. They deserve to do well, expand, and take over the fast food market. We’d all be happier and healthier for it.
Mitchell I.
Classificação do local: 4 Marina del Rey, CA
This place does not disappoint. I am a big fan of their breaded deep fried cod and chips. They make it to order. So it does get served hot and has always been crunchy on the outside. The tarter sauce is solid and the staff is always friendly. Come on, it is the midwest. When I go back home, I forget how nice everyone is in the midwest. The only way to finish dinner here is the frozen custard. This has more butterfat than any other frozen treat including gelato. Fantastic.
Steve R.
Classificação do local: 5 Arlington Heights, IL
I’ve eaten at different Culver’s before and I am familiar with their menu. However, this review is only for their walleye sandwich that I had earlier this week. This sandwich is FREAKIN’ AWESOME!!! I’ve never had a fish sandwich this good!!! I swear this was the best fish sandwich I’ve ever had!!! The walleye is not processed at all. If it is, it is the best disguise I’ve ever seen. The piece of fish reminded me of the fish I had at a place in NYC called Assault & Battery. Bobby Flay lost on his show Throwdown back in 2007. The walleye is lightly battered and deep fried. The sandwich comes on a very tasty bun with a light amount of tartar sauce, shredded lettuce, and shredded cheddar cheese. If you like fish, you’ve got to try this fish sandwich!!! It is definitely worth the price!!!
Jacqueline S.
Classificação do local: 3 Mount Prospect, IL
The butterburgers are okay — I love the fried cheese curds! I tried the fried chicken and it was pretty good but the sides were really bland(green beans and mashed potatoes and gravy) so I don’t really get it anymore since it is not worth the money to me versus getting a butterburger and cheese curds. I am not a fan of the concrete mixers — the custard doesn’t taste very good to me and I don’t like that it is so thick.
Catherine P.
Classificação do local: 4 Schaumburg, IL
This is my go-to lunch place if I’m going to eat lunch out. You can eat pretty good fast food on the fly and not over spend. I would rather get quality than quantity any day of the week. There are few tips I have to share: 1.) when driving thru, and if you want ketchup, ask for it at the window. Kinda silly that they don’t at least put on pack in the bag if you ordered fries, but they do not. Remember to ask. I get mad every time I’m back at the office and without ketchup. 2.) they do not use a lot of salt on the fries either,(not complaining here!) be sure to ask for some salt if you like your fries a little salty. 3.) if you are in a hurry, you can call in your order and pick up at the drive thru. 4.)their fried chicken is some of the best fast food fried chicken. 5.) they have caffeine free diet Pepsi. My favorite things: Obviously, their fried chicken. You can order white meat only without an up-charge. Their pork tenderloin sandwich. I order it with pickles and mustard only. It’s awesome! Their pot roast dinner with green beans and mashed potatoes. Order the potatoes with the beef gravy in stead of the chicken gravy. You’ll be glad you did. Single Culver’s Deluxe Burger without onion. Always a winner! Enjoy!
Michelle B.
Classificação do local: 5 Charlotte, NC
Wow, we were pretty hungry around 9:30 pm one night. We didn’t want anything heavy so I checked Unilocal and located Culver’s with excellent reviews. Boy were we excited when we saw the menu. I settled for some vegetable chili but when I asked what the restaurant was famous for, I had to order more food. The Butterburger come on a bun that is buttered and toasted. Boy oh boy was the burger good! We opted to return another day for the«custard» they are also famous for. Well, we were not disappointed. The ice cream was great. I loved the chocolate mint and Mom thoroughly enjoyed her butter pecan. To top it off, it was buy one pint, get one free. Not to worry, we didn’t pig out. We both shared our pints with family. This place was jumping at closing time! The menu is varied — you can’t go wrong at Culver’s when you want something to eat.
Yane Y.
Classificação do local: 4 Atlanta, GA
**ONCULVER’s CUSTARDSONLY** I had no idea that they have custard! I’m from Georgia. I didn’t know that custard could be a good thing. Where have I been? Per Wikipedia, «Frozen custard is a cold dessert similar to ice cream, made with eggs in addition to cream and sugar.» I ended up getting one scoop of vanilla with heath bar and Andes Mint. It was nice… this was a whole bunch of goodness. I had just finished dinner, so I couldn’t believe I had room in this. I was actually full, but … I couldn’t stop eating ths custard. I mean, it’s got eggs, right? So … eggs are good for you? …(keep repeating that to yourself!) ***** The custards are pretty reasonably priced. If you’re female, get one scoop! not two scoops! Even if you’re male! It can be pretty rich, so go for one scoop at a time. ;-) They have tons of toppings that you can choose from. Heath bar, kit kat, Andes, Nuts, and the list goes on and on and on… Give it a shot. BTW, the people working the night we visited(Monday) were friendly. So, good job, Culver’s with customer service that night.
Kat L.
Classificação do local: 4 Chicago, IL
This place is what fast food should be. I mean. At least in terms of food quality. First off, here’s some rules I live by. — never order pizza from a gyros place — never get fries from a chinese buffet get the point? So anyways. The sign says Culver’s: Frozen custard and butter burgers. Therefore, you wont’ fail if you come here for a burger and dessert. Everything else is at your own risk. I love mushrooms. The mush-swiss is great for me. But FYI: most burgers won’t come with lettuce and tomato, onion, pickle, etc. unless specified on the menu. Still, I’ve never had a problem asking for a couple of sides without extra charge. Their fries are crinkle cut; of these, I’m a fan. Burger wise, it tastes like a burger. Thank God, right?!! But really. It’s pretty juicy and has flavor. Doesn’t taste like indescribable meaty grit that came out of a freezer. I’ve had their concrete mixers… and i think these, while never tasting bad, don’t necessarily taste great. My bf says they taste like concrete. I don’t think they’re horrible. But if you wanna go right, do a sundae. We did traditional(cuz why mess with a good thing?). A sundae with hot fudge, banana, and almonds. Perfect combo. Peanuts aren’t too exciting for me, so the almonds were nice and thinly sliced in good proportions. We gobbled it all up. I so recommend this if you’re looking for cheap eats and you’re in the area. The custard is super rich, so make sure you’ve got access to a nearby bathroom afterwards if you’re lactose intolerant. But man, is it worth it! It’s got great flavor and creaminess. The custard seems to hold up well better than ice cream and doesn’t turn into soup on you either. It’s cheap. It’s fast food well cooked with good flavor. But remember. It’s still fast food. I got a hair in a concrete mixer once. ewww. But they exchanged it right on spot. P. S. Don’t expect awesome service. I mean. Again. Still fast food.
Brent W.
Classificação do local: 4 Chicago, IL
The main purpose of this review is for my burger list creation. The other? to let you know how good fast food can be. Culver’s is tied for the top spot in the land of fast food burgers(and beyond). The other? Steak n Shake.
Y.D. K.
Classificação do local: 4 Des Plaines, IL
Lots of parking, great service dining in as well as drive-thru, and excellent food — I’ve only had the deluxe Butterburgers but they are excellent over Steak ‘n Shake(still like them, though) and most of the other burger places. Staff always seem friendly, maybe too much. The frozen custard is always excellent and fattening!!! Too bad there aren’t too many more in the Chicagoland area. Fries are quite good, though the onion rings are just okay(I like Portillo’s better).