I ordered a stuff pizza over the phone. The person that took my order was nice. I was really looking forward to having pizza for this evening. I have to be honest that I was extremely disappointed, the pizza had a funky taste and the tomato sauce was very unfavorable. I considered dumping hot sauce on it, it was that bad. Lastly, the sausage chunks were too big, it was like putting a ping pong ball in my mouth. I’ve never given such a review, and I really hope they review their stuff pizza and do some quality control or else they won’t have any repeating customers.
Kieta S.
Classificação do local: 4 Chicago, IL
I had a pizza delivered to my work and snacked on it throughout the day. Delicious.
Katie B.
Classificação do local: 5 Mount Prospect, IL
We are walking distance to Crave and often order pizza from here — we really enjoy it, as it is always very fresh and not too greasy/cheesy like some pizza places. We also really like eating here at the restaurant/sports bar, and have always had good service. The new sports bar has lots of beer options, and we are excited to try other parts of the menu outside of our normal pizza dinner!
Kinda M.
Classificação do local: 3 Arlington Heights, IL
I’ve been a customer of Crave since they opened. We have always ordered from them for meetings and individually. Their pizza is good. However, for the third time now, my PICKUP order was taken by the delivery person for delivery to someone else. They told me I could wait for the delivery guy to come back and get my pizza. I told them that was unacceptable. They didn’t offer me anything as they had previously done-free pizza, deliver. So I walked out. Not only that, they had two young«men» trying to figure out pick up vs delivery orders. The bickering between the two was unnecessary and management didn’t stop it.
Ted P.
Classificação do local: 1 Mt Prospect, IL
I hate to say it but this place has gone down hill! Our delivery should have arrived in 45 min., per the guy taking our order. After an hour and a half we called to see where are pizza was. They said the driver was sitting in front our our house for 20 min… Not true. When the guy finally arrive he had a cold pizza and said he had the wrong address. We called and requested a new hot meal, they said sure but it will take at least another hour!!! The lady on the phone had an attitude and would do nothing for us. If you want to get a hot pizza delivered when they say, don’t order from crave.
Jonathan O.
Classificação do local: 1 Mount Prospect, IL
horrible! they dont even honor their hours! i called at 940 and they said the cook left! why advertise until 11pm?
Barbara O.
Classificação do local: 2 Mt Prospect, IL
Order is never right. The pizza is really good and we keep ordering from them but after a while, like 3 years!, its so frustrating to always have our order delivered incorrectly.
Mike M.
Classificação do local: 1 Des Plaines, IL
I never write reviews on restaurants but my experiences here have been so poor I had to leave a review. First off, the food here is actually pretty good. However, they are completely incompetent when it comes to getting orders correct(At least carry out orders. I’ve never dined in so I can’t comment on that). Ordered by phone the first 4 – 5 times I tried this place and they only got the order right once. Never offered any sort of discount or anything for getting the order wrong. Just apologized and said they could make the correct pizza and deliver it but it would be at least an hour… I decided to give them another shot a couple of weeks ago when I noticed you could order online. I mean how can you screw up an order if it’s already written down for you? I’m told it will take 15 – 30 min so I show up about 35 min later to pick it up and find out they never even put my order in! Again no discount or anything just an apology and they offer to deliver it. You would think they’d expedite the order since they already screwed up but apparently not since it took another hour and fifteen minutes for my order of 1 thin crust pizza and cheese curds to show up at my door nice and cold. While the food is decent, I can’t give them more than 1 star if they get the order wrong 90% of the time and do nothing about it. Safe to say, Crave won’t be getting any more business from me. Too many good pizza places in the area to deal with the hassle.
Andy T.
Classificação do local: 4 Chicago, IL
Crave did the right thing and made up for the late delivery. With this improved service and the quality of food I change my rating to the better. Good job crave.
Laura C.
Classificação do local: 2 South Elgin, IL
We came in tonight to play trivia and enjoy a $ 3 burger. This place is all kinds of WRONG. A young man in tattered jeans. U know frayed by his shoes only, greeted me. I asked about trivia and he replied 7pm. Clearly he was not a server but he proceeded to try and serve me. He asked me what I would like to drink. I saw no menu nor did he bring one so I asked for a menu. I asked for a draft beer list. He had to get it. Some lady was bar tending with a malaise attitude. Something’s so WRONG here. I won’t tell u what I encountered when I went to the restroom. Suffice it to say it was a health violation. I would like to commend kasha. Sweet girl. She made everything sunnier and deserves massive tips. I feel dirty and must go home to shower after seeing that bathroom.
Steve W.
Classificação do local: 5 Mount Prospect, IL
Just did the bar side the other night! Great space and good selection of beers on tap. We had burgers and sandwiches. Ingredients were fresh, fries were crispy and tasty. The menu needs to expand a little, but otherwise, glad to finally see this side open for business. We’ll be making this a regular spot.
K P.
Classificação do local: 3 Mount Prospect, IL
We brought our 2 grown kids and their friends and ordered garlic bread for one of the appetizers and it was served burnt. Such a cheap item to mAke that when they saw that happened, it would have been in their best interest to pop a new batch in the oven and serve that, right pizza guy? Had to eat around the burn. Pizza was good. Server was sweet, too.
Allison S.
Classificação do local: 1 Elmhurst, IL
Used to be pretty good pizza and burgers. Something must have happened recently though. Every time we have ordered pizza or burgers from here, the food has been pretty yucky and has made me ill. Even the fries are soggy and old. Ew! What happened, Crave? I have been a very loyal customer for over two years, and I’m definitely at the point where I cannot order from you anymore.
Nancy L.
Classificação do local: 1 Prospect Heights, IL
Picked up a pizza it was terrible. The cheese tastes sour and the crust tastes like cardboard! Will not order from them again!
Brian C.
Classificação do local: 3 Mount Prospect, IL
Ok so here it is. We have lived a few blocks away for a few years and now about to move(not because of the pizza). So here’s my non-biased opinion. The pizza is great, it always has been. We go back and forth with this pizza and a local competitor. The owner is a great and personable guy. Nice place to get a pizza and beer and really the only place around to do that. They are just about to open a bar which looks really nice and I hope they do well. Here’s my advice. The beer is not cold. COLDCOLDCOLD my friend. That is the key. Turn down the fridge a few notches. If you want to attract family’s you need to turn up the ambiance. Turn down the lights play the italian card. When you get the bar up an running offer free pizza during happy hour. COLD beer. Look at your pricing and service(ASKEMERSON’S) Add kids games so the kids have something to do. Look at Photo’s or brunswick zone. Parents want to hang there hat bro and let the kids loose… Good luck
Jeff N.
Classificação do local: 1 Mt Prospect, IL
roommate ordered bbq chicken pizza. another pizza place(now gone) near Crave used to do BBQ pizza pretty well, so I went along with her choice. After a quick delivery, I took one bite and was like«oh no. no.» the«bbq sauce» was thousand-island-dressing-colored(was it a salad dressing they used? eww!), but *did* smell vaguely of bbq sauce. Wasn’t like any other bbq sauce I ever had, though. roommate called them and asked them to make it right. they offerered *nothing* in return(not even a free cheese pizza that we could pick up) except to say that they always made this pizza in this way and no one else complained about it. however, the dog absolutely loved it. so, if you’re a dog, place your order with them today!
Ruth G.
Classificação do local: 4 Mount Prospect, IL
This place was pretty good, but it definitely has a lot of competition with other Chicagoland pizza locations. We ordered the«stuff pizza.» One person assumed it was a stuffed crust pizza, so she was disappointed to find out it was essentially just a Chicago style deep dish. Moving on from that… The cheese was incredible! Like melty amazing. They’re working on making it a sports bar too, so when the renovations are done I’m sure this will be a much better environment.
Sonya H.
Classificação do local: 2 Arlington Heights, IL
This place used to be good. I am done with them. A while back I had ordered two burgers like normal, except when it came one burger was grossly rare. We called up and were told we had a free burger coming to us, we didn’t really want one after that horribly pink burger. We just ordered and they put us on hold for 15 minutes and then proceeded to mess up our order. They really used to be fantastic but they have recently messed up orders, undercooked/overcooked food and it’s just ridiculous at this point. I’m not sure what happened but I’m never ordering from here again. Mugs is the best in the area.
Lisa W.
Classificação do local: 4 Mount Prospect, IL
Excellent weekly go-to place for pizza and burgers. I order from my phone and pick up at least 2x a week. I’m a big fan of their thin-crust pizza! The wings are okay, but they are not the reason this place is in business. I have dined-in a few times and service is a bit slower than what I’m used to in the area, but I don’t mind ordering out from here. They are expanding the restaurant, so I look forward to seeing positive improvements that might get me to find in more in the future.
Rob W.
Classificação do local: 4 Oak Park, IL
Another«Groupon Made Me Do It» place… I’ve been driving by here for quite sometime and always thought that I should try the place. Well, a deal on Groupon put it over the top. Visited on a snowy April Monday; the interior is kind of small right now — 14 four-tops turned into 8 tables when merged as they were the night I was there. Crave is expanding next door right now — hopefully that will help them organize a little better as quite honestly, it’s appearance is one of the most disheveled looking ones I’ve seen in a restaurant. I ordered a 14″ thin crust sausage pizza and two Blue Moon’s. Though the first beer came out a tad slow due to a carry out order that the server was messing with, overall service was fine. Roxana was attentive, pleasant and seemed genuinely interested in her guests and service. My rating is really about 3.5 stars — her effort is what made me round up to four instead of down to three. The pizza had an unsuspecting look to it — frankly the outer crust almost gave it a frozen pizza look as there was a kind of uniformity that most«pizza place pizza’s» don’t have. But, the flavor was really pretty good — I think it was the sausage that did it. A little oregano in the table caddy helped too. I look forward to trying this place again when their expanded area is open. Maybe on Monday too, when burgers are $ 3 — they looked great on that pretzel bun.