Xklusive Kutz

HORRIBLE!!! The one star is just because they are located near my home!
Complete lack of professionalism! And ZERO consideration for the customer’s time!!! The first time I came here I had an appointment made a week in advance, the barber neglected to show up because had to go pick up someone? (WHAT)???And I didn’t even get a phone call to let me know he wasn’t going to be there. So we were stuck with another barber… But all ended well because the haircuts came out great. So I decided to give this place another shot. Worst idea ever! I walk in and even though my appointment is in the books, the receptionist is nowhere to be found, and the barber that we’ve requested has been sick all week. You would think they would call to let us know that right? No… We come in thinking we have an appointment, and now because I am desperate for the haircuts because picture day is tomorrow… I am stuck with a barber that my boys have never experienced. Here’s a tip… This is not the way to run a business!!! I don’t care how good the haircut turns out (God willing they turn out good, because my boys have never been to this barber)…we will not be back!!!