Mount Laurel Crossing Apartments

Great place to live! Friendly staff and beautiful apartments. Maintenance is super quick to resolve any issues, and the trash pick up service is awesome.

My husband and I moved in a couple months ago. We love it here! We have nothing but good things to say. We had a couple of things that needed fixing. For each, we submitted an online maintenance request and the response was immediate and thorough. We’ve encountered nothing but smiling faces in the leasing office. The manager has been wonderful, along with the rest of the staff. We took a 3^rd floor unit. It is peaceful and quiet and we have very nice neighbors. We recently took a stroll around the complex and it seems very clean. They have doggie stations where the residents can grab a bag for droppings and dispose of them. The residents seem to be keeping up with this. We walked through the grassy courtyard without any incidents. We recieved a letter in our new resident pack welcoming the new manager. I’m not sure how «new» she is to the community, but she is on the ball. Very professional, very nice and very thorough. This place is great. Did I mention the valet trash service, it’s picked up from outside your door around 8:00 pm Sunday-​Thursday! I’ve lived in Mount Laurel since highschool. I truly believe this is the best apartment community in the township.

Horrible place to live cigarette butts everywhere. Noisy disrespectful neighbors management does nothing to resolve the issue. It’s a no smoking complex but my apartment is filled with smoke to the point we’ve been to my child’s doctor four times in a month over her asthma. Dog poop is everywhere. We can’t wait to leave this place. It’s definitely not worth two thousand a month. It’s horrible not to mention leaky walls and birds that live on your porch you can’t even sit on your porch without poop. The shrubbery isn’t maintained and ants are rampant everywhere since our move in day. Keep driving pass.

Apartment complex is very nice, safe and clean overall, however parking is a major issue. The gym facility is also nice. There is not enough for the amount of residents and I often have to park quite far away from where I actually live. I work long hours and rarely do I have a spot near by my complex. Often I see different cars parked by my section, which may be visitors who I feel should have their own designated area to park. With the amount of rent I pay I should have my own spot. Additionally people who have a car covered or motorcycle covered which never move from spot to spot and stay stationary should be asked to not be parked the closest to the entrances it is ridiculous. The increase in high rent it is also unfortunate. Rooms are spacious but for the money I would look down the street if I could. Maitanence team is very quick and efficient which is awesome but the office staff are impossible to reach. I am extremely disappointed in their communication skills. When pipes burst and I with other residents had to evacuate at 3am, there was no call the following day and a half as far as a status update or when to come back to the complex/​any sort of idea as to compensation for not having access to apartment for two days. I had to call over ten times throughout the day and finally went to the Lincoln Property national branch in Texas to find a number for someone from the Crossings to give me a heads up. When I did reach someone although he was kind had really no idea what was going on in the particular complex. I was constantly calling and emailing which is the complexes responsibility to its residents. Furthermore during the 3am evacuation there was not a clue as to any sort of protocol or procedure. It was just get out and get lost kind of a feel. I was told at the end of the month we would have our rent deducted and once again nothing was said as the end of the month approached. It was not until I came to the office to speak with someone directly did they tell me nothing was done yet (almost 3 weeks). They believe sticking a flyer in your door is good enough communication which is not a smart idea at all, especially for maintenance checks. Several times I have left work and return and I get a note INSIDE my apartment that inspections took play that day. The office staff may appear cheerful and friendly at first but were so rude and unprofessional when it came to any problems or major concerns. It really is appalling how the management staff on sight deal with residents. It has been nice living and it is a quite complex but I am looking forward to moving out as soon as my lease is done for something more affordable with better staff and parking. I would not recommend this complex to anyone unless you never have to deal with the office, enjoy many long walks to your car, and bad Wifi connection on a daily basis.

I am writing this on behalf of my fiancé. The experience in Mount Laurel Crossing has been great. Having a gym on site is convenient and certainly motivational. The complex is kept in great condition. The apartment is of the highest quality and floor plan is perfectly laid out. The bathrooms are large that include full size w/​d that connects to a walk in closet. We found the supply of hot water for showering was limited. The maintenance staff is very visible and attentive to your needs. The property has a great location — 50 feet from a strip mall that includes all services food, salon, dry cleaning, and 24 hr 7 – 11. In addition the management organizes community events during the summer time. We would highly recommend this property for singles, couples and families.