Wipe Your Paws

This is a long overdue review for Cristina & the WYP staff!
I have taken my 4 year old pup to WYP for 2 years now for daycare and it’s been the best find in Mt Kisco. The owner is extremely personable and engages in conversations making sure all details are set for the day, front desk & daycare workers are knowledgeable and the groomers are top notch.
My priority when I began going to WYP was a safe, clean environment as well as trustworthy people and I have continually experienced that.
**Best Tip: Make sure to purchase a personalized mini cake for your pup’s birthday. They’re simply amazing and all the dogs seem to enjoy the taste.

We were renovating our kitchen in April and I did not want our dog here while the demolition was taking place. I took my dog to WYP for a total of 3 days before I ended up at the emergency vet center after her 3^rd visit. Why you may ask, well it turned out to be temporary gastritis from dehydration. I noticed after the first visit, my dog came home and consumed water as though she had not had a drop. On the second day when I picked her up, I looked in through the glass window and noticed that I didn’t see a water bowl anywhere. When I asked Crisitina why there was nothing for the dogs to drink, she told me that they do not leave water in the play room because the puppies play in it or knock it over. I asked what is my dog supposed to do when she is thirsty. Cristina told me that they keep water bowls in what I would call the ante room. This area is a room between the play area and the main area of the store so that dogs can’t escape. They go through there on the way to being walked approx. every 2 hours. I don’t know about your dog, but mine doesn’t drink water when you stop alongside a bowl and show her she can drink.
Day 2 same thing, she came home parched and tanking up on water. Day 3 was the last straw. When I took my dog home she refused her dinner, and a bully tendon. I knew something was wrong. It was 6:00 and the only vet to see at that time of the day left early so I was left no choice but to go to the emergency vet place at 7:30 at night.
I am grateful to the vet that took care of her, and he was able to quickly diagnose her problem, and after being given antacids and antibiotics, she ate dinner several hours later. Fortunately for this vets conservative ways the bill was less than $ 300.00.
Before going to the vet I called Wipe Your Paws to ask about any sick dogs in there care, and was told they didn’t know of any. The day after the emergency vet visit, Cristina called to ask me how my dog was, and I gave her an earful.
Fast forward to June 20^th when my neighbor told me she was renovating her bathroom. I told her of my experience at WYP, and she told me that when her dog came home, he too consumed an enormous quantity of water. People think that the dog is just tired from a fun filled day, and I say no way. I am curious to know if others have had the same experience.

Love this place for their grooming and daycare services. I know when I drop my little one off, Cristina and her crew will take exceptional care off her. I don’t have to worry about my dog being home alone, I know she is fed, walked and plays with all her friends. When I pick my baby up she is happy and tired from her fun filled day.
She is only groomed by Lisset who does an outstanding job!

We brought our two dogs here after a terrible grooming elsewhere. The staff was wonderful, prices were fair and our dogs were gorgeous! We couldn’t be happier!

UPDATE:
They gave me a call after I emailed them that the dog had bruises. Sounded sincerely concerned. Not saying I’d go again because the bad hair cut was enough to not do this again.
END UPDATE:
OK I was going to give 2 stars. I had both my dogs get a hair cut. The hair cuts were really bad but the place looked nice and the day care looked good also.
THEN I SAW BRUISES!!! When I came home the hair was extremely short so after the one dog got a bit dirty I washed her and the extreme bruising was obvious. I know my dog struggles but I have never given the dog bruises during a wash/​cut. After that I started looking more carefully and I saw cuts on many areas where I know the scissors cut her. If I thought it would do any good I would go back and curse them all day.
So in summary
1) my dogs got shaved down (instead of a normal cut for a maltese)
2) my one dog had a lot of bruises
3) They have several cuts were from the scissors
4) Did I mention the haircut is AWFUL!

Zeke, our yellow lab, got a great grooming here today — bath, blowdry, furminating (for all that fur he sheds), nail clipping, ear cleaning and tooth brushing. He looks great and seems to have enjoyed the whole thing — his first professional grooming (and he’s 9)!