Marco’s Pizza

First time there. Everything was really good. We are inside and arrived at 4:30. Glad we did bc by 5 the place was packed ! I thought the service was good, friendly. Food arrived pretty quick and very hot and fresh. The only two things I didn’t like is that they do not have kid size drinks. They charge kids for an adult size soda and give them a huge cup. This needs corrected as there are a ton of families with kids in this area. Secondly, we ordered one pepperoni and sausage and one pizza with just pepperoni. The pizza with only pepperoni had twice the amount of pepperoni as the pizza with 2 toppings. Not sure why this was but it was disappointing. We ordered the cheese bread and it was great but it was a joke to serve a tiny plastic container of marinara with it. We will come back though.

Pizza is great and worth all 5 stars but the service is terrible. I ordered on-​line and was given a pick up time of 6:40 pm. Arrived at the restaurant at 6:45 pm and waited until 7:20 before my order was ready. The dining area was packed with customers waiting on orders and one gentleman said he had been waiting an hour. When my order was ready, the young lady working the register called my name and walked away. I had to yell to get someone’s attention in the kitchen to hand me my order. The kitchen operation, speed of service and expediting of orders need some work in this location. I plan to return and try it again because we love the pizza but will only tolerate bad service for so long.

The only thing thats keeping me from giving this place a 5 is that I have had Desano’s 312 pizza, and Villalba in Brentwood. Plus their place is small and its hard to get a seat when busy. As far as the pizza goes the toppings are fresh and the sausage may be the best I have had. Definitely the best pizza anywhere close. If you live in Mt. Juliet its a must try.

I really want to love this place. I seriously do. The pizza is magnificent. Some of the best offered in the area, but the service is some of the worst around. On the 1^st try I ordered delivery:
Pepperoni Magnifico Large– delicious pizza, crisp, and hot, and cheesy, flavorful crust. You can tell that quality ingredients are being used
Cheese bread– standard variety, but again high quality cheese stood out, and the marinara was very good I could actually believe it was fresh.
This experience was hampered by an over two hour delivery wait as they forgot about our order. They gave us two free pizza certificates to compensate.
On the second chance I phone ordered for pick up to eliminate poor delivery. On the menu:
Pepperoni with bacon and mushroom on garlic butter crust large:
Pizza was quality as expected though they made it with white sauce when I specifically requested marinara (found this out when we got home).
BBQ wings– these were terrible. Soggy, and cold with very little sauce, but hey it is a pizza place so I learned a lesson. Do not order!
Chocolate brownie– Wow! This was so good. I am glad they really messed up the order and gave us two. Chocolate chocolate and gooey goodness.
This experience was hampered by the service. We waited an hour at the store after calling for pick up, and they messed up the order. They forgot the wings that were clearly on the receipt, charged me for a second brownie, and gave us the wrong sauce on the pizza. The girl that took the order was not listening, and struggled to fix the problem, until the manager stepped in and corrected everything. We walked out with a free pizza certificate and some discontent. They were busy and I opted to keep the brownie instead of trying to wait on a refund.
Third time is a charm right? Yes ! Though the website said they were delivering during the snow storm, they called me and told me different. I didn’t blame them and had no problem going to pick it up as cooking on Friday is not on my to do list. On the menu:
Pepperoni Magnifico– don’t mess with a good thing. It was even better than the first one.
Cheesy bread– this one had more seasoning than the first, but less cheese. It was still pretty good and the Marinara was again delicious. We also tried the jalapeño ranch dip. It was very good as well.
All in all… they make a great pizza pie that can only be described as quality goodness in a traditional pie. This is not new York style, Chicago style or Detroit style. It is traditional and yummy. Stay away from the wings as they are just a secondary item to help take in profits, and the quality is not on par. The desert was a tasty surprise, and if they can work out the early staffing and service issues this new Mt. Juliet pizza place should be just fine. Only time will tell if management can right the service ship.

My wife & I really enjoyed the pizza here. The gluten free crust was awesome!
In fact, this was one of the best pizzas I’ve had in Mount Juliet … we’ll be back.

Pizza was pretty good. Atmosphere was great. Excellent alternative to the regular pizza chains. There is a dining area, tho small. Only open for a couple of weeks, so we’ll see how things are after the new-​ness wears off.

Just opened this week and it was crazy busy on Friday when we decided to try it for the first time. We have friends in Franklin that swear by Marco’s Pizza. We were not disappointed. It did take a few more minutes than we were quoted, but they ere friendly about it and in retrospect, it was worth the wait. Pizza was great. This will be our new «go to» place when we’re visiting friends in Mt Juliet. HIGHLY RECOMMENDED!