Enterprise Rent-A-Car

I was impressed with the professionalism I experienced with Jason and other staff. I was in a wreck and was having to rent a car for over a month. The insurance companies made things very difficult but enterprise was always helpful and helped me when I had to return the car and get the insurance company to pay. It was a very stressful experience but Jason was there to help me and spent over an hour helping me battle with an unhelpful insurance agent. Jason never lost his cool and I was very impressed with how professional and calm he was through the whole ordeal. It was also very nice to drive such a nice rental car and I appreciated the pick up service and drop off service.

Great staff. Very friendly and professional. They don’t hassle you when you decline extras. No hassle when I needed to extend my contract and add a different drop off. Recommend to anyone… also they ALL have beautiful eyes. Makes one think you can only work there if you have gorgeous eyes. :-) Great experience.

I am from SoCalif … I was visited my friend who live in Mount Dora also I stayed overnights there and I made a car rental reservation by online then one week later, I came in and wait few min for customer service and I told him about a car rental reservation by online and I gave my driver lic. and credit card to him and he did set up fast time also gave me free upgrade model and we checked up around the body car before I signed up and gave him a hand shake and drove away and I had no palm with a rental car for one week and I returned a rental car to same place and came in and gave a key and he checked up by computer then checked up around the car body and no damage and signed up and got a reception then hop in my friend’s car … there are no hassle at all … running smooth process fast instead of waiting long … Best to make a car rental reservation by online !!! Save your time !!!

I’ve been an Enterprise customer for many years and especially appreciate that they have offices usually near where I live when I have to rent locally for business. I have to say that this Enterprise Office in Mount Dora is one of the most unprofessional and unmanaged ones I have ever experienced. I’ve rented there 3 times now and each time the staff was more interested in talking to each other than being efficient in taking care of the customer. The most recent time was this week where it was like the blind leading the blind with the 2 service staff trying to figure out how to work the reservation system, talking to each other and generally acting like a couple of high school jokers while there was a whole room of people trying to get going to where they needed to be (including me). This is not what Enterprise is typically about everywhere else. This store in Mount Dora is obviously in need of some management oversight.