Century Ford of Mount Airy

Bait and Switch. And Wow! I just looked to see I’m not alone!!! They raised the price on the new F150 truck we were looking at by over $ 4k at some point between the end of the day and our appt and didn’t bother to tell us prior to test driving the car even though I was there with a 2 and 4 yr old. Karen handed us off to guy (even though we were the only customers there) that pretended like he didn’t know the price was raised but provided a reason awfully quick after I showed him the screen shot of the price it was listed for all day on my phone. It was amazingly dishonest. If they had told us at any point we would’ve entertained it, but seeing that they apparently don’t think they need to tell us we left and bought a F150 truck elsewhere. They won’t hawk you at the dealership because they’re apparently so busy price gouging the people that do buy that they maybe don’t care about your business? Who knows. We left angry and it was an awful experience.

I had an amazing experience buying my 2015 Ford Edge! While I looked around the lot, nobody hovered and I was able to look at my leisure. I was treated so well and the whole process was comfortable thanks to Danny and Andy!
This is our 3^rd car from this dealer and I would recommend to anyone!

I had a fantastic experience purchasing a vehicle. My sales person Desmond was great. He was fast, friendly, and very knowledgeable. If you are in the market for a new car I would highly recommend you visit Century Ford of Mount Airy and talk to Desmond.

i didn’t buy a car from them but would have if they had the right car… i found them to be very straightforward and atypical of the usual car purchasing experience…

I tried to buy a car here but they changed the price on the vehicle and it took for ever to get inspected. They priced it to me but then it took a almost 2 weeks to inspect the salesman told me that whatever need to be done would not effect the price. Big fat lie !!!
Then I look in the their web site and noticed the vehicle was posted at a higher price the what was quoted to me, I called in talked to someone else because my salesman was not there and he told me that it was this price because of the work it needed. but was listed on their site even before it was inspected. Don’t trust this dealership.
This isn’t the first time I tried to do business with them. So much for trying to shop local.

Good people. Rick in Parts knows his shit.

I had a great experience here purchasing a vehicle. I had just come from a few pretty terrible experiences at some other local dealerships, so I was please to see that Century Ford was pretty relaxed about the whole process.
I worked with Joe S. and Danny in the sales department; both of whom were really easy going and didn’t do all of unnecessary stuff that some salesmen like to do.
What I really appreciated was they didn’t constantly harass me for a week while I was shopping around. I went in on a Saturday, test drove some stuff I liked, got some information about what Century Ford offers and then I shook hands and went to do some more shopping on my own.
The next week I went back and the vehicle I really wanted was still there and within an hour or so I was on my way back to my house with a new vehicle.
Easily the most painless car purchase I’ve ever done.

Worst Experience Ever!!! I went there today at exactly 5:05 p.m., stood in the parking lot for 30 minutes looking at F-​250 6.7 Turbo Diesel trucks. Not one sales person came out to see if I needed anything. Frustrated I walked into the showroom, I stood THERE for 15 min. Again!!! Not one person walked over to me!!! One sales person walked outside twice to smoke within the 15 min, one salesperson was surfing «YES SURFING» the internet and one was talking to the finance guy!!! What the «F» people. I WILL NEVER GO BACK THERE AGAIN! Century Ford is right, cause they will not get my money for another CENTURY!