Morton Grove Florist

Horrible horrible horrible florist shop. Brought my mother bouquets here on a yearly basis for mothers Day. This year I paid a lot on this particular bouquet. My mom received a bouquet that looked pathetic and not worth the value at all. I called to express my feelings and the owner refused to give me even a penny back. I wanted a partial refund, as I felt the arrangement was worth nothing close to the amount I paid. He then threatened to pick back up her flowers from her on Mothers Day, no less. They were already at her house. Who would do such a dirty thing. Disgusting in my opinion. Never again! Spare yourself the anguish. There’s better florists out there! Do Not buy from here!!! trust me, you’ll regret it!

This place is amazing! They gave us more than we ever imagined! My wife and I ordered flowers there for our wedding day on May 7^th. Every single flower arrangement was spectacular! They lady that helped was very nice and so helpful. She helped with all the details and really gave us what we wanted and more. Highly recommend!

The lady was nice and she create a good looking bouquet (the wife liked it). It’s 4 stars and not 5 due to the high price.

This was my second time coming here for a quick purchase. My first was back in November 2015, the lady helping me who I believe is the owner really did not seem like she wanted to help me at all, I grabbed a quick bouquet of roses, and she immediately tried to ring me up, I stopped her and said well at least a plastic bouquet holder, let me buy a vase, all she responded with was «WHICH ONE?» So I pointed to a nice one behind the counter, the amount of grief that came over her face because I actually asked for a product was ridiculous. I purchased it and left. Today, it’s Valentine’s Day 2016, snowing outside, their open! Great I stop by, and everything is completely jacked up price wise. 6 roses for $ 69? Really? And the basic flowers setups maybe a few different colored flowers, mostly dead and very ugly. The same lady as last time was there, plus a new lady, she had light colored hair. She asked me if I need help with anything I said I’ll just look around a bit. 2 minutes go by and she starts pointing out items, I was not pleased with any of the products. Then she tried to point me towards some tiny miniature roses that were very ugly, I said no thank to those as well and she let out a «Jesus Christ», I actually apologized to her for being indecisive, and as I write this review I realize SHE should have apologized for not even offering a truly helping hand. They had terrible choices to begin with, and the most disgusting attitude! Went to Walgreens across the street and got nicer flowers and roses in a vase with a teddy bear! For a fraction! Terrible customer service! Rude!

My son purchased a wrist corsage for his girlfriend from Morton Grove florist it looked beautiful but when she put it on it was flopping all over the place. She was not able to wear it so he did not wear his boutonnière. (that was $ 40.00 thrown down the drain) When I called them the next morning to tell them about it the woman told me there is nothing that she can do about it that they should have came in yesterday and she could have fixed it. It is a little hard when they find out as they are leaving for prom. The woman whom I believe is the owner kept telling me there is nothing she can do that she is just a small business owner. What about me as a consumer. I will never give them business again. (and I was a repeat customer.)

I am rating this two stars based on the fact the family that received the arrangement thought it was beautiful. You can reference the picture I’ve attached. They also received it in the time frame specified.
However, based on the fact that I choose and paid for an arrangement and did not get said arrangement I rate ZERO stars. They have a disclaimer on substitutions as follows: «Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-​flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.»
Of the 9 flowers listed, they substituted 7! Purple dendrobium orchids & green carnations-​yes
Kiwi dish-​no
Dark pink Sweet William-​no
Emerald palm leaf-​no
Green hypericum-​no, used red hypericum
Bamboo like equisetum-​no
Galax leaves-​no
Sweet moss-​no
Come on! Seriously?! This is a case of not getting what you paid for. I understand one or two flowers not being in stock, but the entire arrangement is completely different. It’s like ordering 9 burritos, but only getting 2 and 7 chicken sandwiches. You would be like «WTF, did you run outta wraps or something, go remake it»

They will charge more than what’s on their website! I ordered a dozen roses and charged $ 7 more. Their excuse was that it was an «arranged» roses even though i specifically said to be the same as what’s on their website.

Sue is incredible! Morton Grove Florist is a small, family-​owned business that’s been around for 25+ years! They do it all: weddings, funerals, high school dances, corporate events, holiday parties, hospital fruit baskets, etc. I’ve never been disappointed by their quality work.
If you’ve lived near Morton Grove for any length of time, then it’s likely that you’ve passed by this place more times than you think! Stop by — their shop is an experience in and of itself!

I used Morton Grove Flowers for my wedding flowers. I was referred to them and was very pleased with my experience. Using pictures Sue and I came up with tall centerpieces, boutonnieres and bouquets. She delivered them promptly to the reception site and hotel (where pictures were taken). The flowers looked good and the price was reasonable. The only reason I am not giving a full 5 stars is because I had hoped that my bridal bouquet was more rounded instead of more one sided (but for picture purposes I can understand why) also the main boutonnière flower used (I cant recall the name of the flower, it was purple) didn’t last throughout the day and night.
Sue was a good communicator and I appreciate her work.
Thank you!

We purchased a wrist corsage for my son’s date for a high school dance. They did an absolutely beautiful job on the flowers, colors and trimming. They came up with great suggestions. This was my first time trying this florist, and it is safe to say that I have found my new #1 florist. I was VERY impressed by the quality and attention to detail. I will definitely be returning for all my flower needs!

This is an extremely cute flower shop with the sweetest owners. Sue makes the most beautiful flower arrangements. Any time I need flowers for any occasion, I always go to this store even though it is completely out of my way. Back in my high school days, I used to order corsages for my friends who needed them and they were always the most beautiful corsages. The next time you want to impress your girlfriend or wife, get her flowers from here. The flowers are always so fresh and vibrant.

The flower arrangements are stunning and the quality surpasses expectations. I use Morton Grove florist for both personal and professional occasions.
Sue creates the most beautiful arrangements and is such a pleasure to work with! I just planned a company functions for 120 guests and used Morton Grove Florist to handle the centerpieces — every guest asked if they could take them home! She delivers to the city as well so don’t be afraid to order from her if you are in the city.
I love flowers and would own a shop if given the opportunity! This is my favorite florist.