Jennifer Williams – State Farm Insurance Agent

On 2÷15÷2016 I visited the State Farm location near my school located at 6233 Jonesboro Road in Morrow GA. I was helped by Mrs. Jennifer Williams, and she was AMAZING! I informed her of my less than stellar MVR record and she worked with me to get me the lowest quote possible. While the quote was out of my price range (being that I’m a college student and all), she encouraged me to shop around and even gave me tips on the do’s and don’ts of buying car insurance. She was amazing, the office is GORGEOUS, and I highly recommend this location and agent :)

This office doesn’t even deserve a one star but I had to give it to write this review… Ms. Jennifer Williams and her entire staff lack professional customer service skills and timely follow up. I contacted the office on several occasions on a urgent matter each time speaking to a different staff member including Ms. Williams NOT ONCE did anyone see fit to call me back and follow up with me even after the promised to. The staff is not knowledgable or educated on the different services or regulations that are required for changes or updates. Don’t waste your time dealing with this unprofessional office. Spend your money else where because when or if a issue presents it self the entire office will leave you without out answers and pass the buck!!!