Whole Foods Market

I have shopped at this Whole Foods location many times since it opened, and usually the experience is very positive. Today’s experience was different. The cashier behaved in an indifferent and dismissive manner before I even began placing my groceries on the counter, but I let that go figuring she might have been having a bad day and that she was probably a nice woman. I told the young girl who was bagging that I would bag if there was something else she wanted to do. Normally the bagger will then go help at another register. Since she didn’t leave I figured she was bagging my groceries but that wasn’t the case at all. While I was unpacking my cart she just stood at the end of the register — so ALL $ 265 worth of my groceries were piled up at the end of the register and I didn’t see it happening because I had my back turned while unpacking the cart. When I saw what happened the cashier said «well, she heard you say you would bag». Huh? I know this is a long post for what others might see as a minor issue, but it was just a bad experience and surprising based the caliber of people that are usually hired by Whole Foods grocery stores.

I love Whole Foods. I went to the Morristown store in May 2015 and realized they had just opened so I wanted to shop at least 3 more times before reviewing. On all 4 shopping trips I found items to either be very very close to expiring, or already expired! Applegate Farms sliced turkey — expired 2 days ago. Milk — at or near expiration. Several more items at or near expiration. On the bright side, the employees are very nice. But there are problems with how the store manages inventory — which makes me wonder what else is not being done correctly? Parking was available on all 4 trips, including the day before Thanksgiving although I would not try to venture there at rush hour between 4−6pm. By the way the stores in Laguna Niguel California and Sarasota Florida are very good.

Our plans got cancelled for thanksgiving. Called in at 11:00 in morning to get a complete dinner. Bob in prepared foods could not be nicer. He helped us to get a whole dinner for 8 and was ready in an hour. Couldn’t be more thankful.

I like Whole Foods over most other grocery stores like Acme and A&P, but this one was underwhelming. I was excited for one in the area, but I’ll keep shopping at Grassroots around the corner where the produce is all organic and usually cheaper. grassroots has pre made deli food with vegan options besides shredded carrots and lettuce. Plus it’s better to support the smaller company imo. Maybe if everything wasn’t so greenwashed at WF, I’d reconsider. I wanted a vegan sandwich, but they only make the sandwiches on the menu. And sorry I’m not paying $ 13 for veggie sushi that’s not even organic. It probably would have been more successful in a more well-​off area, but I think they’re trying to gentrify this area in morristown.

Parking is a non-​issue now, i guess the fad has faded and the parking lot is never full to capacity on any day. How do i know? i live right here, so i know best. Traffic is still an issue around evening rush hour, you have annoying ppl wanting to pull into the WF and they’re so SLOW! How do i know? i’m waiting on horrible drivers pulling in so i can literally go home!
Quality is still the same for over priced food items. How stupid overpriced are they? again i live right here and prefer to drive my car to the farmers market at Staples 1mile away rather than shop here.

Brand spanking new WF.
Same story as the rest of them:
— large selection of organic products
— narrow isles which makes it hard to navigate
— helpful staff, for the most part
— parking spots fill up and they are tight as well
— pricey, I mean it’s Whole Foods people

I love Whole Foods and am so excited to have one in Morristown. This location is smaller than others but it will do! The produce section always seems fresh, the store is clean, and I have never had to wait long in line. I’ve tried their sandwiches and hot foods and I really enjoyed them. There is even a cute dining area. Only comment I have is… there’s always flies flying around the hot food and especially landing in the cuban food! I actually stopped eating the hot foods despite it tasting good because that’s just gross! Please take care of the fly problem or maybe get covers for the food?

This Morristown Whole Foods got nothing on the one at Fair Lakes, VA.
This Morristown Whole Foods is severely lacking.
Where are the various food stands inside this Morristown store? Go take a look at the food pictures on the Unilocal page of Whole Foods Market, Fair Lakes, VA, and you’ll see what I mean. You can get burgers, ramen, BBQ, pizza, sandwiches, gelato, sushi, hot seafood, salads, a MASSIVE outstanding hot and cold bar food section – there is so much variety at the Fair Lakes Whole Foods, in addition to all the standard Whole Foods departments. But can you find that in Morristown? Let’s see… I saw some soup, Italian, and Indian. Kinda similar to the Madison version. Oh, and you can also order sandwiches. Alright… that’s great… When I saw the food bar, I really had wanted my mouth to water in anticipation. But instead I lost my appetite due to disappointment. My expectations for this new Whole Food had been quite high, but overall, it has just been an enormous let down. The Fair Lakes location sets the bar, but it seems that the Morristown location just does not care.

I am a Whole Foods fan. Unfortunately I have to downgrade my prior rating.
On August 21, 2015, I bought a salt bagel. Upon returning home and eating the bagel, there was a hair baked into the bagel. (See photo). I also have a photo of the receipt as proof I purchased it.
I totally understand that things like this can happen. What is unacceptable is that I have not received a response from the store when I brought it to their attention. I sent an email on August 21. Still no response. To me, that’s horrible customer service.
I really hate giving negative reviews to places but I’m left with no choice.

This HAS to be the worst Whole Foods in the world. Long story short– i was stuck at work with no lunch and wife was kind enough to stop here as it was closest option and time was short: Disgraceful sandwich. Roast beef and peperoni. No more than 2 ounces of roast beef on the $ 8 sandwich and the pepperoni was ONE ultra thin slice on each half of the sandwich but that was not the worst of it. The Italian roll was VERY stale, as in would have been stale yesterday! Had to eat the meager meat mostly solo as 75% of the bread could not be chewed it was so rock hard. Stingy, no quality control and no respect for the customer. I doubt they are fooling anyone with this garbage.

This is by far the smallest Whole Foods Market in the area, even smaller than the Madison store. Every section in this store is smaller than its other counterparts and the products offered reflect the smaller space. Don’t come looking for that hard to find item, because they are mainly carrying the basics. The produce section is currently expanded to the outside via a large garage door. While it is nice that they can offer more produce that way, the AC is kept blasting to offset the loss of AC through the huge garage door. For me, the meat and fish selection is way to small to make this my normal shopping location, but what they did have was good.
My only complaint for the seafood at wholefoods stores (and not just this location), is that they have started to leave the scales on the fish in the fillets. I love crispy fried fish skin in some fish, and whole foods seems to have moved away from scaling their fish. Scaling a small portion at home is extremely difficult. They will normally do it if you ask, but I tend to forget and wish they would just do it as part of the norm.

The CEO was on air this morning. They admitted the weight error and promise to fix the problem. The co-​CEOs also announce that if you think the tag is not accurate, you can ask the cashier to check for you. If it is true, Whole Foods will give that item to you for free!

Everyone is so friendly. The prices are reasonable, they have tons of organic options, and I love the food bar. I’m so happy this place opened up!

Morristown marks its territory with another «Stuff White People Like» monument, its very own Whole Foods.
I think the main thing working against this location is its size. You can take one look and realize that it is smaller than the Madison store. I think it may be the smallest location I’ve ever visited. However, this has not deterred them from trying to cram as much as they can into this smaller space. The main department that appears to suffer from this size impediment is the produce section as you enter. While they’ve tried to offset this space dilemma by opening the large garage door-​style doors on the side and putting produce out there, it simply cannot make up for the smaller selection. If you’re mainly looking for organic fresh produce, you may need to look elsewhere if you need things beyond the basics.
Besides the produce section, the other section that is noticeably smaller is the cheese area. While they have a better-​than-​average selection (as compared to Kings or Shoprite), it doesn’t have the usual sprawling grandeur found at other locations.
No matter, because they didn’t skimp on the section that matters most to me: prepared foods. The pizza and sandwich bar offer full samplings and daily specials. I was a little underwhelmed by their hot food bar, but the salad bars make up for it. There are so many delicious pre-​made salads that I was overwhelmed by choices. The bakery section was smaller but looked to have everything that a larger store would stock. The bread selection also looked bountiful and diverse.
There’s also attention to stocking local artisanal products, from produce to bread to even sodas and pasta sauces. Those are nice touches to see around the store and let you know what sets Whole Foods apart from a regular grocery store.
Yes, it is pricier than Shoprite, they don’t call it Whole Paycheck for nothing. I feel like making complaints about price would be futile and belie an ignorance to what the store is about. Its like going to a sushi restaurant and complaining that the fish isn’t cooked.
Overall, a cozy Whole Foods market that does its best with a limited space. Glad to have one in town so I don’t have to drive to Madison for my fancy cheese needs.

After waiting for more than a year, I was excited when the Whole Foods opened. While I’ve never been a huge fan of Whole Foods in general because I don’t tend to buy organic and they are usually on the pricier side, I was excited to be able to walk there from my apartment. Once I walked in though, I knew I would be coming a lot more often than I thought. The store is a foodie paradise.
My two favorite parts of the store are the produce section and the prepared foods section which bookend the store. The produce section has just about anything you could possibly want. They also have cards throughout the department describing what different things taste like and where to use them and even mark anything that’s grown locally. I definitely will be spending some time learning about all the different types of fruits and vegetables they stock and trying them out in new recipes.
The prepared foods section is huge. They have everything from the traditional salad bar to sushi. Plus they have made to order sandwiches that are huge for the price. I must admit that I’ve stopped by more than once to grab something for dinner and my go to items have become their 2 for $ 6 prepared salads. The Basil Tomato Chicken Salad is my favorite.
Just when I thought I couldn’t be more impressed with Whole Foods, I picked up their upcoming events and store map pamphlet and found out they offer a ton of free demos and classes. Classes include everything from what to make for Cinco de Mayo to what to grill this summer. I will definitely be trying out as many as I can.
While the store is great, I must agree with other reviewers that parking is definitely going to be an issue. Even on opening day the parking lot was overflowing but the store wasn’t packed by any means. I highly recommend walking if you’re close enough to.

Let me start by stating that I love WF. But this one was a major disappointment after waiting months for it to open. Parking was horrible and there had to be a police officer to direct traffic. Not enough parking. Narrow so that cars choke and can’t pass when cars waiting for another car to come out. The store entrance is cramped and hard to get in because it is not wide enough for carts to go in and out at the same time. This is mitigated by small shopping carts.
Pricing is deceptive. Cheese is priced per quarter pound. I’ve never seen anything like that before. Why not charge by the ounce?
On the plus side, the chicken was on sale for $ 1 per pound. Great deal for WF quality organic chicken. Fish selection excellent but expensive. Salmon was on sale. Meat is like any other WF. Great selection. Rib-​eye bone in was $ 9.99 a pound which was a good deal.
I found their baguette crust a bit soggy and not as good as the great at the Madison branch. I wondered if their oven was of the same quality. Desserts were excellent. Macaroons for $ 2 each is too expensive.
Finally, they had prepared foods that looked beautiful. Didn’t have time to try.

I recently visited the new Whole Foods in Morristown. I was presently surprised to see that there was a traffic cop directing traffic so things did not get to congested. The store seemed very clean and organized.
The first thing I noticed when walking into the store was a cheese station with samples of their selected cheese. I was appalled to see one of the workers reaching in and grabbing handfuls of cheese (not wearing gloves) — and then topping it off with the grapes that were next to the cheese station. He would just reach into a bag and grab a few grapes — That is so unprofessional and completely unsanitary.
The cashier we had was also very rude. She first asked me what I was chewing (a sample that had been given out at the store) — then proceeded to tell me how hungry she was and how she wished she could «rip out her stomach» — she was also using profanity’s during this exchange. I didn’t say anything and paid my bill — I guess they forgot to ask for change so the cashier assumed it would be ok to pay me $ 4.00 in quarters. I went to the customer service to see if I could get singles instead of change. The woman at customer service proceeded to ask me why the cashier had done that (with an attitude) and pulled my receipt out of my hand to see which lane I was in. She then continued to complain about the staff working the registers.
For a new place in a town and a lot of other competition I would have expected a lot more from such an upscale food store. I hope things shape up.

While it is/​was particularly bad during opening week, parking is going to be bad forever — the number of spots is well below the capacity of the store, the layout forces you to loop around into people searching for a spot when you want to exit, and there is only 1 entrance/​exit. There is a traffic cop at peak times which helps.
The staff was not particularly well trained when I went in several days after they opened. I asked to sample something at the deli counter and that was no problem (yay!) but when I asked for a ¼ lb of hot soppressata she couldn’t find it. To be fair they had 4 or 5 different salumi in the case that looked identical from the outside, but it took several minutes and pulling out 10 different products to find the right one. After all that I only got ¹⁄₁₀ lb.
For me the cost will be a major deterrent — Whole Foods will be a choice I make out of convenience, necessity, or for special occasions. For everyone else you can now blow your whole paycheck on groceries!

Jury still out… Parking on day two was a disaster! A delivery truck for the store took almost half the already small parking lot. Traffic cop there to direct just like Kings in Morristown. I can foresee this being an ongoing problem.
Store seems WAY smaller then Madison location therefore choices aren’t as abundant. For example the prepared food & salad bar sections.
Upon entering I asked the «greeter» where the peanut butter grinder was. She told me, with a little uncertianty in her voice. I went over what she said… Twice. «Last row, towards back». Walked to exactly where she directed, no machine. Asked someone else, they showed me it. No where near where she indicated. So… Training needs to be better for sure.
I understand it’s only been opened for a day or two, employees can be trained going forward. The parking lot issue– that’s a real problem.

How many grocery stores serve you freshly shucked oysters right in the parking lot?! Just a buck each, so briny and yummy. Okay, okay it’s opening day at the new Whole Foods Market in Morristown, it sure won’t be like this next week but so far I’m a fan. From the number of cars and people here you would think they invented food shopping!
The old store was small and cramped, the new store is the same but packed with so much better stuff. Incredibly gorgeous produce, fresh fish, cheese, meats. And the prepared food: hot food bar with Indian and BBQ, pizza by the slice, sushi, salads, sandwiches to order and that’s just the beginning. Of course there’s a regular dairy section, snacks, cereal, waters and everything you expect at a grocery store. Alas the liquor license is gone.
I’m a little unhappy about the pricing at the cheese counter, everything is by the quarter pound. When you first spot a number that’s only a few dollars you’ll go woot! But do the math before you order one of everything. Produce, meat and fish are all still sold by the pound, thank goodness.
So will I be bringing my whole paycheck here every week? Time will tell :)