Class Act Interior Design

Not professional on so many levels.
First of all, I didn’t get a call from them once Home Advisor matched me with their name, unlike many other contractors from the site who are very proactive. So I called. A lady picked up. She wasn’t particularly friendly, but we agreed that she would come and take a look at my curtains on that Friday morning at 8:45am.
On that morning, she didn’t show up. I waited till about 9:20. Then I called a couple of times and left her a voicemail. When she finally picked up, it seems like she didn’t remember this appointment and she told me that she had an emergency situation that she just came back from the hospital. I don’t care whether the fact that you had an emergency is true or not, this is NOT the way you run a business. Things come up all the time and my time is precious too. It’s very irresponsible to leave your client hanging. She said she would have to reschedule but I haven’t heard from her after 3 days. I’m sorry but you don’t deserve my money if you waste my time like this.