Grant Automotive

I have been a loyal customer of Grant Automotive for several years now. I’ve never thought of writing a review until this last visit. I take my vehicle in, cringing at the thought of what it is going to cost me and every time I go to Grant I save every time over writes from other shops and dealerships. In my experience this usually means that the service is a little lackluster as well but not at Grant. They will not upsell you services that are not necessary. Their staff from the front desk through the sales/​service guys and back into the shop are helpful, courteous, thorough, and thoughtful. I will not take my vehicle anywhere else and I constantly encourage my friends to make them the first call as well. I am very thankful that I was able to find them and appreciate everything they do to keep my ride running.

So I recently put gas in my diesel truck… I know… it was stupid. I was right near the Ford dealership off of 6^th in Lakewood. They quoted me $ 10,000 to fix it. I called Grant after being referred to them multiple times and they got me in the same day and worked from the least invasive and expensive approach first. They predicted we could get it fixed by just flushing the system and changing a couple filters and that the truck should be good to go. THEY WERE RIGHT. It was less than $ 700 and my truck has been perfect since. So grateful they did their due-​diligence and that they didn’t try to take advantage of me! They have not only SAVED ME LITERALLY THOUSANDS OF DOLLARS but have insured a customer for life!

I have been taking my vehicles to Grant for service for about 7 years and I have never been disappointed. Services ranged from routine maintenance (oil changes, brake pad replacements, alignments, tire rotations) to major repairs (timing belt, exhaust manifold, transmission). They are very good at troubleshooting problems, providing detailed quotes, meeting deadlines and conducting necessary repairs. The staff are always friendly and anxious to take care of my needs, and they’re very good at communicating progress.
I was especially happy with some recent service I received at Grant. I had a sensor that went bad which kept illuminating my check-​engine light and making my car run a little sluggish. Unfortunately, the sensors had a manufacturing defect and the mechanic had to replace the part 6 times. But, they never charged me a dime for their labor and the part was under warranty. My car has been running great and I’m really happy that I have a local mechanic that I can trust.

Great customer service, honest work. They never try to oversell, and are thorough in their estimates and diagnosis. Highly recommended-​the only place we’ll take our vehicles!

I am driving a 1993 Suzuki Sidekick JLX that I bought at 93K miles and have had Grant Automotive as the exclusive mechanics. She now has 306K!!!, due substantially to the great and creative people who would keep her rolling and still getting 30MPG+! These people are not just «parts changers»! Sometimes things need to be rebuilt and not just exchanged. They work with you efficiently and professionally and explain what it is that will be best and safest for your vehicle.

Excellent service!!! Ben’s team is attentive and knowledgeable, also never ha a problem they could not fix themselves or recommended another reputable business!