Enterprise Rent-A-Car

Received a great car, great experience, very good deals. Recommend enterprise if you’re trying to find a good and decent costing place to rent a car.

I only rent from this location… I love the courteous staff and how painless the rental process and returns are!

Today my future husband left a voicemail. You can hear it in his voice… he is a nurturer… that he will be great with children… two boys and a girl!
You see, I had a rental car reservation that was supposed to begin at noon today, and at 11:45AM I found myself listening to his rich baritone gently explaining to me that my rental would not be available until 1 or 1:30pm at the latest. Listen for yourself:
Well, by 1:25pm I was on the edge of the sofa staring at my lifeless iPhone… certain that «Ford» would be calling at any second. When 2 gave way to 2:45 and then 3:30pm…I had a flash of panic that ‘maybe I didn’t pay my phone bill and his calls weren’t coming through.” I texted my girlfriends and they told me that I was being crazy and that OF COURSE he was just about to call.
I panicked. I called him around 4pm and asked, «Is my car available yet?» Llke a dagger to my sternum… his abrupt barking «I can give you a windowless van to drive and then swap out when a car becomes available,» filled me with a dark angst. How could I be so stupid with such a warm, wonderful, perfect guy like my «Ford.» I sheepishly apologized and said that I’d be waiting patiently by the phone… and that I was just a little concerned because the off-​airport location closes at 6pm and…
That was the last time we spoke. I called at 5:55pm, and the automated voicemail told me that the location was closed for the day.
What is the MATTER with me? Why hasn’t he texted or called back? His Facebook status just changed to «it’s complicated.» My girlfriends are all trying to see if they can catch him in a snapchat… and I’m sitting here in the dark constantly refreshing him on Instagram. I guess it is okay because I needed that car to drive 100 miles to go to work this week… so I’ll have plenty of time to contemplate what I might have done wrong. I just hope I don’t start cutting myself again.
UPDATE:
On Tuesday 8÷11÷2015 I would have turned in the car that I had reserved for a week and a half. I REALLY needed that rental to travel for business. On the day my rental was supposed to be available, my third call to «Ford» at this Enterprise location included his terse reply, «A car will be available when other rentals are turned in at the end of the workday today.» NO ONE HAS EVER CALLED ME BACK, EVER !!! Other rental car companies in town had no cars available. I had to pay $ 70 for a round trip bus ticket to Pittsburgh International Airport the next morning where I was able to rent a car. I had to miss an entire day of work as a result, and I added one extra hour of driving in each direction to my trip.
In what universe is this an acceptable way of conducting business? A rental car reservation should not have the same odds as buying a lottery ticket. I am very very happy for the other Unilocal contributors who have commented that they have experienced prompt and courteous service at this location. This was NOT my experience as this was the first and only time that I tried to make a reservation. Had «Ford» simply explained that there was a CHANCE that a car might not be available… I could have taken the evening shuttle to the Pittsburgh airport and been on time for my out-​of-​town work. I would have been disappointed, but I would have understood and been able to move on. Now I am experiencing nothing but pure anger.
DO YOURSELVES A FAVOR AND MAKE YOUR RESERVATIONS AT HERTZ OR AVIS WHEN RENTING A CAR IN MORGANTOWN!!!

Use this particular branch about every other week for business, they are always courteous and friendly, get me in and out quickly. If they are busier than normal they greet you and apologize! Cars are always clean and in good shape. Most recognize me by now and that makes a person feel good!

I’m a frequent renter from this enterprise location and could not be happier with the staff, service quality, and the always accommodating cars they put me in!

I rented a car here in August 2013 and got prompt, courteous service from the office staff. This office is located very close to the Morgantown Municipal Airport and they can pick you up and drop you off there. I had the car 8 days and it was a vehicle in good repair, clean, and comfortable.