Wells Fargo Bank

Beside being very busy I like this Wells Fargo. Very nice customer service and well organized

The worst customer services ever. My Wells Fargo card expired in March. So went in side the branch on the 31^st of April to get a temp. card and I was told no but I can pull out 100 dollars out my account. After telling them I need more then that Amanda the branch manager said the max she could give me was 200 $ so I was like whatever. Then I go in the branch today and spoke to Manuel P the manager on duty and asked him if I could just pull out another 200 $ after telling me yes he got me to the next available person which was Samantha G and she tell me no I can’t have 200 $ they could only give me 100 $ without my bank card. So Manuel come back over saying no he could only do $ 100. I don’t know how he changed his mind in a 5 minute period but he did. And after telling him I wanted the 200 $ he said he gave in and gave it to me. Oh and it is now May and I still don’t have my card.

The greeter in the front has a personality to praise! I docked a star off due to policy issues with Wells Fargo, but this is a great branch. Their customer service is spot on!

Place can use an upgrade but absolutely friendly staff. Cody B is my personal banker and always takes care of me! He always takes the time to sit down with me no matter what the situation is and always has a great smile and attitude at work. Definitely someone I would recommend to my friends and family!

Great customer service, if you go at rush hour of course there’s going to be lines common sense don’t know why people complain about lines any-​who back to what’s important the service that I got from, The manager Manny was excellent called me to remind me about my appointment Vanessa helped me open my account and she was amazing and attentive ! Everyone there was great to me asked me if I needed help etc no problems at all.

Went in to cash out a check I was given at work. My bank (Chase) said they wouldn’t be able to get me the whole funds the same day since the check is from Wells Fargo.
At Wells Fargo the banker told me I had to wait a couple of minutes. 10 min later they called me to sit down and said if I ever thought about opening an account with them. Long story short they said they couldn’t give me my money unless I open a banking account with them. So I said forget it went back to chase and just deposited it there and decided to wait that extra day.

Lines are long I only come here because I have to do my works deposits they always take forever to help I’m so glad I don’t bank with Wells Fargo and never will especially Saturdays is the worse because their merchant line closes at 2 and the wait is always about a good 40 minutes to make a simple deposit

Long Lines Always. The busiest branch in Moreno Valley Hands down! Some tellers have awesome customer service.

I have never liked any of the «big banks» and this place is no exception.
Had to withdrawal my money from this place. I’ve had too many problems with WF to continue doing business with them.
Had some fraudulent charges on my account and it took 7 months to get the money out of them! Meanwhile, I was out of some much needed funds that I could’ve put to good use.
The bank employees move slower than molasses in the winter time! If you are in a rush to make a transaction and you have to go inside, you can kiss your appointments goodbye! Make sure you plan ahead and allow ample time.
I’ve never had a problem with an employee. It’s just the facts that it takes forever to make a transaction inside the branch, they held my money for way too long, and another issue with direct deposit.
Don’t waste your time or money because to me, both are not replaceable and very valuable!

the lines are always long!!! never no breaks need to have more tellers on shifts it gets really annoying

Dealt with Cheri Godina. Absolutely amazing customer service. Thank you for taking care of me. Thinking about bringing my other account from chase to handle all my banking needs a wells fargo.
Overall experience was excellent. To keep me from waiting in line the teller put my name on the list while still handling my transaction to save me time.

This is a great branch. They handle a large volume of customers in a quick and friendly manner.
I have a home branch in Menifee near where I live. This one, I only use when I work teaching at a college nearby. I really like the people here and they are very knowledgeable about the products they offer.

I apologize now but truthfully, this place is crap. It’s always too busy because the tellers are slow. The building itself is dirty and smelly.
Don’t go here!

I had been a Wachovia client until WellsFargo bought them. For the most part, WellsFargo has been a decent bank for me which is why this review is two stars and not one star.
I went in today to get my Advanced Medical Directives notarized before going for major surgery. EVERY bank I’ve every banked with, over the past twenty-​plus years, has always offered free notary services to their clients. Even the Wachovia branch that I used to go to in San Jose.
Not this bank. Nope. They told me that no WellsFargo Notary can notarize any documents that are not for WellsFargo business. What kind of total BS is that?! So I ended up having to pay The UPS Store $ 10 for it, when it should be free from WellsFargo. I am appalled that WellsFargo has this ridiculous, BS policy. This just screams cheap and lazy. Thanks for nothing.

I don’t have an account here, but I have gone in a couple of times with my boyfriend. Lines are long as hell and the representatives are over worked and stressed out, which equates to horrible customer service. It’s probably due to the fact that there are only two branches in Moreno Valley, but honestly, bad customer service is what it is. My boyfriend is already closing out his account and switching it over to Chase due to the several bad experiences we’ve encountered.