The Hollywood Hall

I called last week to check on pricing and availability for the party we’re planning for a client in September. The person on the phone was eager to setup an appointment, but «couldn’t» provide details regarding pricing or services offered. Set up an appointment and drove all the way from Huntington Beach.
The Hollywood Hall was closed. Three phone calls and a voicemail and I still haven’t heard from them.
We’re going to use Status Lounge in the same shopping center. Patrick was very friendly and professional. Nothing like this sad place (Hollywood Hall).

Very clean and upscale hall !

My cousin just had her quinceañera there this past weekend and as we arrived we were amazed. The hall is super cute and remodeled with a stage for the band, a bar with 2 friendly bartenders, 2 servers to serve the buffet style dinner (btw, the serving sizes were good for a 4 year old toddler not a grown ass adult), and 1 in the kitchen. Sadly the service pretty much sucked because they were understaffed. It wasn’t organized at all. The coordinator and choreographer of the vals was not coordinating at all. The dirty plates sat at our table for hours and the guest had to drop the Plates off because nobody was coming around to pick up. And when the cake was cut literally an hour and a half before the party ended and most of the guests were gone NOBODY ANNOUNCED that the cake wasn’t going to be Served per table and that whoever liked a piece of cake should come grab one. So my cousin had a ton of cake leftover. It was a damn shame.
Oh and also, marisol i believe her name was, agreed that music would end at midnight and she wanted the party over by 11:30pm meaning the band would get pAid even for those extra 30 min that they didn’t play because that was our contract with them. It wasn’t until the birthday girls dad got upset that they let the band finish.
If you decide to have your party there make sure you know how many people are serving and picking up the dirty plates because it looks so nasty to have dirty plates sitting there so long.
This place lacked professionalism. They need to step it up.