Office Depot

I had a filing deadline at work and took work home to finish. I needed specific supplies to tab and assemble hundreds of pages of documents. This place was most unhelpful and utter waste of my time. First person didn’t know what I wanted. Second person Informed me items I wanted were only available online and couldn’t assist me (store was not busy, I think I was only one in the store after 5pm). The office work is not uncommon and the supplies I was asking for (that were available at my work) did exist. If your business name has office and you supply these supplies you should be familiar with products and have either an alternative or at the least assist me by checking to see if you can get them or I go to their other store. Instead you want me to go online. Yes I will go online and order and never visit your store again. Thanks.

I called at 9:45 in the morning to make sure they would be able to process my order by 4pm that day. After checking with Judy I was told come in and it would get done. I get there and the line is long only person behind the desk was judy. Finally after waiting 30 min it was my turn. I had already emailed my two pictures I needed enlarged and dry mounted that day for my daughters graduation. Judy printed them out right then and said they needed to dry and should be done by 1:30. On the paperwork she wrote due by 4 3:30 at the latest in red. I was so happy I was going to get what my daughter had been asking for. I called around 2 to check status. I was told they were not done yet but she promised it would get done by 3:30 and to come in. I went in again a huge line! Took me 20min good thing I went early. I got to the front and judy looked frazzled and told the other lady helping me they were not done and would’nt be done till tomorrow. Ummm tomorrow ??? She insisted it wasn’t due till tomorrow. I had her pull the paper work which said it would be done today. Again she was upset and said fine I’ll go do it but I have to rush … She comes back a couple min later and says it ripped you made me rush and they are ruined. What do you want to do ??? I was so upset and she was so rude about it. She told me you saw how busy I was this morning. I reminded her they were printed at 10:30 am and just needed to dry and be dry mounted. She again said you saw how busy I was its been like this all day. I’ve been too busy I couldn’t get it done. She even talked about her lunch and how she barely
Got to take one. I’m sorry there is no excuse for dropping the ball and not completing work that was paid in advance $ 42.00! Also 3 separate employees told me it would get done .She ruined the one surprise I had for my daughter. This was a moment in time I will
Never ever get back ! Do not go for any printing or faxing !

The men that work at this location are really nice and helpful. But the girls that work here are ridiculous with their nasty attitudes. I think Ill just go else where.

Update. Ok I tried this place one more time just so it would be fair cause you know things happen. While they are still a little unorganized, I was in and out. So that’s good

I walked in looking to print 2 things. I walked up where a girl was waiting at the counter and an associate (female with long black hair) was putting together some sort of book. I waited for about 5 mins and two other people arrived and a line started to form. The female associate finally looked up and called someone on her radio to come help her. When the male associate arrived he asked the girl waiting at the counter if she had been helped. «No». REALLY??? We had all been standing there for at least 10 mins and the female didn’t even look up, not once!!! Finally. When she decided she wanted to help me out I asked for the two printouts (which I figured out on my own, that I had to email them first). The girl in front of me had a picture printed and asked the male associate to cut the edges a bit for her, he said no problem. The female associate, bothered and with an aggressive tone, says «YOU KNOW THATS A 25¢ CHARGE PER CUT RIGHT? WE HAVE A SELF SERVE MACHINE OVER THERE THAT DOES THE SAME THING» … The male replied «Geez relax, it’s not a big deal». I got my prints and left before I got too upset and said something. I will not only never return to this location, but will never return to any Office Depot again. HORRIBLE customer service and lack of training.

Wow!!! Customer service not even an option here! Get the woman off the counter and onto washing the floors!!! What a bitch! Her eyes are popped out like someone strangled her before! Yep understand why!

Jonathan should get employee of the month!
I walked in today looking to pick up a few chairs for my office. After walking around and looking at the selection, Jonathan approached myself and introduced himself and walking me through the entire selection of chairs. I explained my color scheme needs and was able to match my taste.
Not to many employees go above and beyond for their customers anymore, I give Office Depot, Moreno Valley and Jonathan 5 stars. Thanks for the professionalism.

I came here on Saturday to have quite a few invitations printed from a pdf file on a CD. Destiny did an great job not only with getting this job done quickly and correctly the first time, but she has great customer service. I was so relived to find a place that was so helpful and the price was right too!

Only leaving one star because I found what I was looking for, but bad customer service. No customer interaction. The place looked unorganized and there was confusion about which cashier was open. Won’t be coming back here again.

I emailed a pdf that I needed printed on. cardstock, I even called ahead of time and let them know, when I got here the line was kinda long but. not too bad, Judy asked If I had been helped I told her no and she didn’t look to happy. After a minute of not knowing how to work the email she walked away and told someone else she’s off and just left. Didn’t say a word to me lol she just walked away. Crappy customer service

Nice cashiers I guess. They’re attentive. good sales for school supply. so that’s why I only go here. HAHA

I just walked out! Woman in the copy center is rude as hell. Wanted to print a few documents but it was way beyond them. She was literally at her wits end just trying to fax some shit for the other two to three people ahead of me. Don’t waste your time here like I did.

Great place where you can get things done efficiently. I needed to buy some paper for an important project and their help was great.

Came to get some memorial book marks done and the girl, Debbie, was very helpful. The set up fee is pretty high though.

actually all the printer staff are all nice and helpful, but some of them gets pretty annoyed when you do your files wrong or when you ask them to trim your paper on all 4 sides, but they shouldnt be mad cause thats their job!. but i have another favorite worker, who also helps me out too, her name is Tasha, she works on sunday mornings, i think she’s new cuz i dont see Evelyn anymore. but i still take this store over my school printer, even though they’re cheap but they print their copies pretty dark.