California Custom Sounds

I took my rather rare 1978 Triumph Spitfire to have a new stereo installed the previous one was a piece of junk they installed four new speakers, had to build speaker mounts for the front speakers, because the old ones were pieces of cardboard all for about $ 200 this was during their anniversary sale which they have once a year and installation was free… they did an excellent job. I highly recommend them !!

Honestly, I was scared to take my car here because of how new it was. (2015 Mercedes c400) They new my car and put in a awesome set of subwoofers for me. Perfect didn’t overcharge me and had it done when I showed up three hours later. I would recommend this place to anyone who has a new car.

These guys put a Touchscreen head unit in my Hummer. When I came in, nothing was working right straight from the car lot. I usually do everything on my cars myself, but the price was right, so I had them do it. They fixed the previous issues and had me on my way in no time.
Honest business, clean shop and friendly people. Give these guys your business.

Had to replace my 11 year old factory stereo. Went to them open to ideas. They were able to match me with the perfect head unit to meet my needs. iPhone compatible, Bluetooth hands free and able to play DVDs on both the head unit AND my current backseat TV. They got me in the same day an the work was done in a little over an hour. (An added plus was their lounge that had the NCAA football games playing on Saturday afternoon). Free drinks while you wait and a very professional staff! Will definitely be back again with any future needs/​wants.

I have been trying to get the alarm on my fleet vehicle fixed, Every ford dealership tried as hard as they could to not fix my vehicle. They immediately began making excuses and explaining how they probably couldn’t help me. The dealerships didn’t want the hassle of my business. California Customs, however, was immediately willing to check it out. They were willing to work with my fleet company on billing. They took my info, they took my keys, and I was back to doing the stuff i should have been doing while i was trying to wade through all the dealerships in town. At this point, I’m not even sure I care if they are actually able to fix it. They were the first business (in a shockingly long list that includes Interstate Ford, Hidy Ford, Beau Townsend and others) that was willing to take a swing at the problem. That put an end to a series of very frustrating experiences so, to me, just their willingness alone is worth five stars.

I am a ‘do it yourself’ kind of girl, but when it comes to making a custom sub box, I do not know heads for tails, so I shopped around and landed in the showroom of California Custom. The sales rep was nice, but not cooperative. I feel like he made every effort to convince me to get something other than what I wanted. When we finally got on the same page, I was given a completion date of ‘Friday or Saturday’. Having placed the order on Wednesday, I felt this was an adequate time. However, I worked Saturday, so I responded that we should do the install on Monday. It was settled.
I called Monday and I was informed that the box would be completed Tuesday for sure. I must have misinterpreted our previous agreement: you were finishing construction on Saturday and installing it on Monday. The rep replied that the store is busy with remote start season. Excuse me, but I am handing you $ 900 that I assume is no less important than than the greenbacks of the other customers, or am I mistaken? You cannot allocate time for me? Are you a remote start store that does car audio on the side when you can manage a minute or two? 6 days to make a sub box.
A week or two after install, the unit stopped working. I took it back in and they fixed it without delay. I was told that the amp, a RF monoblock, was bad. It has been more than a month since the repair; I have been without incident and the unit sounds great.
I have been satisfied with the end product. They eventually listened to my demands and made the sub fit my requests. My biggest complaint, and the reason for my decrease in stars, is my interaction with the salesman. I knew what I wanted, but he insisted that this wasn’t what I wanted. Then he belittled me by, essentially, telling me that the remote start installs were more important and the techs were working my install around the remote starts.

Loved the service and the quality even on lower «sound» stereo work. The stereo was so nice that thieves took a hammer to my dashboard. When I can save enough to repair that, these guys can replace my stereo, too.

I wish I had gone here the have my car video system installed to begin with. I had my installation done at another shop in the area and ended up with with this place getting the prior work fixed. My system works much better now and exactly is it should have to begin with.