Rite Aid

Clean nice store and pharmacy have ice cream and almost everything I need love to shop there

Nice remodeled relocation love to shop there love thrifty ice cream pharmacy so neat and always professional staff

People are very kind but long wait lines to check out. I stood about 12 minutes in line to pay for my items. This location is right next to my bffs house so it’s very convenient location wise. The thrifty ice cream bar is what keeps me coming back to this rite aid. The cotton candy and animal cookie flavors are the best!

I had the most miserable, rude experience of my life tonight at the Rite Aid pharmacy in Moorpark. The name of the arrogant, disrespectful pharmacist was JOHN FARAG My doctor called in a prescription for Ambien a couple hours prior. I phoned the pharmacy and was told it would be available in 15 minutes. I went down 40 minutes later at 9:30 pm only to have the gal tell me the script could not be filled because it was an early refill… which it was not. I am typically very non-​confrontational but addressed pharmacist who laughed whenI told him this was not ok and at this point my doctor and every other pharmacy is closed. He went on to tell me over and over in a demeaning tone how this is a controlled medication, when I asked for his identifying info to file a complaint he wrote the word John and then when I demanded my prescription back he gave me a copy of it. Then when I demanded more info he basically admitted the paper was useless. I was a 25 year customer but has seen or put up with this man’s rudeness for the last time. I was clear with the manager that we will never step foot in that store again and we will spread that news. It was despicable to treat someone that way, no regard for telling me a prescription would be ready when it certainly would not be. In fairness, there was a very sweet cashier really wanted to resolve the issue. Her words were, «John cannot keep treating people this way». Please, I so do not easily give unkind remarks about anyone… if you are reading this DO NOT GIVE YOUR BUSINESS TO MOORPARK RITE AID PHARMACY OR JOHN FARAG. Please let my experience be of value to you. Thank you for reading.

I went into this Rite Aid store over the weekend and they were packed, as usual with only two checkers-​I almost couldn’t believe the renovations they had done-it’s completely remodeled, yet somehow they leave only two workers to fend for themselves. Justin was great, though! He helped me with ice cream and a bag of ice-​he really went out of his way. The girl was nice too-didn’t get her name. These workers should be well-​paid because everytime I go in, there is a long wait and there aren’t enough checkers-​hope the situation improves soon-​especially for them.

Worst pharmacy, worst service, worst prices. Staff is not helpful at all and they will keep you waiting for days to get a response if you let them. After sitting in the drive thru for 35 minutes yesterday behind a mere 2 cars, I finally decided to transfer my business elsewhere. This is after the pharmacist told me my discounted RX price was $ 70, and I had to wait another 15 – 20 minutes to run through insurance again. Neighboring pharmacy charged me $ 24 for the exact same thing. What a joke.

I love Rite-​Aid but I will not be coming to this specific location for the foreseeable future for any pharmacy needs. I was attempting to fill my boyfriends perscription and I was refused assistance. I did not have his physical insurance card, but I did have his ID, work insurance policy group number, and subscriber ID number. I preceeded to leave Rite-​Aid, get said insurance card for fear that no other pharmacy would help me, and leave my boyfriend who just got out of oral surgery unattended. Very unhappy with the service I received today. What a shame.

So after having a horrible experience the other night, the pharmacy manager got ahold of me and apologized for every inconvenience. She definitely made the wrong right and I am happy to have dealt with her this time! Thank you Masy for helping me!

Stopped by this morning on the way into work to pick up couple of things and WOW what an experience. Asked one of the guys working the floor a couple of questions regarding their sale and Patio Umbrella’s and never once did he make eye contact. He appeared agitated. Before checking out, I proceeded to use the restroom and WOW WOW WOW the restrooms are FILTHY, NO TP and it was awful. Shined using the restroom, put all items back that I was about to purchase. I walked right over to the sales associate and asked for their store # and District Manager’s name (Susan) and shared with him my disgust. NEVER will I return to such a dump!

Ive been sitting trapped in the pharmacy drive thru line for 30 mins. Why dont they ask the time consuming orders to pull forward? I wish there were morr independent pharmacies that still existed with the nice gifts stores. The good olé days. HAHA… Im not even that old. I will be really old when I get out of this line.

Another disappointment. I will not be back.
A few weeks ago I dropped off a prescription The person asked me when I wanted to pick it up. I said anytime this evening just let me know when I should come back. She gave me a time and I came back a half hour after that. Of course it was not ready. They told me they got busy and did not have time to call my insurance. They tried to call while I was there but the person took the number down wrong. I ended up going home calling the insurance myself and they ended up calling the pharmacy. I picked up my prescription about an hour and a half after it was promised.
I came back tonight to get some prints using their photo print machine. I inserted my thumb drive and at the end of the process a warning message appeared. The receipt printed and I took it to the register as instructed. The clerk said wait until the prints are ready and then pay. I waited for 20 minutes and he came back to check. When I told him about the message that appeared, he said that the machine was broken and the service people had been called. I am not sure why they did not have an out of order sign or why he did not tell me when I brought the receipt to the register.
There was only one person working in the front of the store and a long line as usual.

Everyone is super nice and helpful, great for answering questions and extremely friendly.

Service is great and they have a nice selection… and ice cream bar!

Convenient location for quick stop shop like personal items and liquor (wine). During the summer I like getting the butter pecan ice cream. Sometimes the service is not the best. It all depends who is handling the front! I used to get my prescriptions here but found other places in town offer better prices on generic drugs. Overall would recommended stopping here if driving by!

The staff there is pretty helpful. I went in a few times over the course of the past week and dealt with different people, but everyone was helpful every time.
One day I was looking for some ace bandages and the staff were able to point me in the right direction. Even the pharmacist was able to answer my question quickly.
The next day I needed sunscreen and again, they were very helpful in pointing it out to me.