TLC Motors Inc.

In short, this is one of the best experiences I have had with any business– much less a car dealership. This is a small, family owned and run business. They are honest people who do great work and genuinely care about their customers. I can’t tell you how different an experience this was than dealing with a major dealership in Birmingham that had a similar car I was interested in. The people at TLC motors are up front with you and bring none of the sleazy auto dealership games that you find virtually everywhere else.
My experience with them is as follows:
I found a car on autotrader that was at TLC motors. I called to make sure it was still available and then drove 2.5 hours from Atlanta, but when I arrived, the car had been sold. You can imagine my disappointment at the time, but any disappointment ended here.
Rajai, the owner, took me into his office and sat me down and started going through car auctions looking for a similar vehicle. Sure enough, he found one. Same make, model, color, year, and with 15,000 fewer miles than the one I had come to see. He bought it for me on the auction with absolutely zero obligation to buy it and never once requested any deposit or anything to buy it or hold it for me. He said if I didnt like it, he could sell it to someone else no problem. Within 1 week, the new car had arrived. Rajai ended up selling me the vehicle at an incredible price and giving me a very good amount on my trade in.
These people genuinely care about their customers’ satisfaction. When I arrived the second time to see the new car, it was in excellent condition. I asked to take it to a 3^rd party mechanic for an inspection and they were happy for me to do that. I pointed out the few flaws I could find to Rajai and his son Joe, and they had their mechanic and detail crew come over immediately and fix even the most minor problems I could find (a squeaky sunroof, etc). I was moving soon after buying the car, so he walked me through the titling process for the new state.
Summary– this is an incredible place with great people and great cars. I would recommend it to friends and family in heartbeat.