Genghis Grill

I’ve been 3 times. Food is good but, the service is terrible. 3^rd time I visited, we didn’t envelope get seated. Won’t be going back.

How come I always kinda wonder about the quality of the meats? Today the chicken looked like ground chicken. Also, I ordered the large bowl that came with three starches, I got the double rice and cabbage. Waitress brought the food out and mine was without cabbage. Strike two was the fact they also forgot my wifes tortillas with her meal. When they did bring the tortillas they were overcooked and crispy like chips! So, that was strike three today which is why I dropped them 2 stars.
It’s also worth mentioning that today’s service was pretty poor. Our server seemed like she was just going through the motions, very low energy. This will probably be my last time coming here. They have a good idea going but can’t seem to figure it out.

Waitress was great! As a vegan, I was skeptical about cross contamination, but now they have tofu and toooons if veggie options so I really wanted to at least come in and ask. PLUS, they sent me a coupon for a free bowl for my birthday! :D It’s been over 2 years since I’ve eaten at Genghis Grill and if every location is as helpful as this one when I told them that I was «vegetarian» and didn’t want my food to touch meat, then I will definitely be back! I watched the cook scrub and clean the grill very good before my food was placed on the grill. They even put a lid over the top just in case anyones food with meat was placed next to mine! Also, the tofu is next to the veggies in the line so that they dont get accidentally contaminated and all of the sauces are labeled clearly with allergies so that way I was able to avoid all dairy! I even watched the extremely nice and helpful cook make my food & the food is a great portion size!

This has been one of my favorite restaurants since opening. My last visit was so disappointing. NO UDON NOODLES… when I complained, the explanation was that they were «hammered» the night before. They had 24 hours to correct the situation and did not. Also I don’t appreciate the fact that their online menu offers sirloin tips and that has been replaced with sliced beef. I will give them another chance because of a healthier way of eating.

I have been to this and other Genghis Grills and used to love them. I’d normally give them four or five stars but the two stars are for the new changes that they made. The chicken used to be cut in small strips but is now in pretty large pieces which makes them kind of unpleasant in your bowl. They also replaced the steak with sliced beef, along with downgrading the quality of veggies. All of that and they raised the prices of the bowls and the lunch bowls.
This used to be one of my favorite spots to grab lunch, but with the new changes I don’t even know if I’ll go back.

This place was really good when it first opened a few years ago, but the last couple times I’ve been in the service was lacking and the food wasn’t as good as it was before. The build your own bowls are still really good, though.

Good place, quick and helpful service. It seems the waiters and waitresses needed a bit more people to assist with customers, but our waitress was good. She talked to us a bit, said she was law enforcement which was awesome! Good thing I had a designated driver that night (I always do) because I finished a whole fishbowl blue dragon pretty much by myself. That’s a mean drink btw, dangerously easy to chug.
The food was normal, all typical GG stuff, relatively clean for being a serve yourself bar, the staff were very nice. I wonder what the rules are because I found it peculiar that the cooks would fry, then they would leave for a bit and just have the girl who confirms your order clean the hot table. From the outside it looks very odd but I’m sure there’s a good reason. I normally see the cooks clean their work area, not having someone else do it. Not a huge deal, just odd.
Overall good place to go for good food made with exact ingredients you want.

We visited Christmas Eve for lunch.
My main issue with this location is how messy the food line is. Raw meat juice is dripped all over the bar and the floor. In fact, I slipped on some when going through the line and almost twisted my ankle.
My son got sick on the way home. My husband was sick later that afternoon. And, I was sick all night. If only this company would freeze their meats like Huhot does, so RAW salmonella bacteria wouldn’t flourish at every turn. I will not be back.
Second major issue –the glass top that covers the food line is made for a midget. You have to dip down and twist to reach for the food. It’s like they’re afraid you’re going to actually pick any food from their line. After injuring my back at work the same month, I couldn’t get to the food. It literally hurt as I was straining to reach. I’m a tall girl with long arms — and I can’t get under the glass canopy to obtain anything from the back row of containers. It’s not easy, folks. AGAIN — they could take a cue from Hu Hot Restaurant — who has a VERY TALL CANOPY making it easy access.
Oh and by the way — our server was subpar. He took drink orders from all our tables and served them — and totally bypassed us. I had to flag him down just to get water.
PASS!

No teriyaki and nobody cares. Server set us took our order and never came back. Bathroom had fly’s

I did not have very high hopes for this place going in, so maybe that is why I ended up liking it so much.
We went to lunch here on the advice of a friend. The system is rather janky, and they go overboard telling you that the system is new and then explaining it. Basically you wait to be seated, are taken to a table, then you wait. Sooner or later someone will come around and take your drink order and then show you 3 sizes of bowls. You select your bowl size, then they leave the table to return later with your bowls and a business card that they write your name on. Why can’t I use use the ones you brought? Why do I need to sit first? Where is my drink? Why can’t you put my table number on the card instead of my name? The «new system» makes me wonder how bad the old system was that made them feel like this was an improvement.
Anyway, once you get your bowl you then have to get back up and head to the line, which is a buffet of raw food to put into your stir fry. The selection is very nice. Beef, pork, chicken, scallops, fish, pepperoni (really?), sausage, are all represented. One glaring omission is shrimp. *pro-​tip– load your bowl up high. I use carrot slices to build walls over the edge of my bowl so I can fit more in it. One nice touch is the spices, which are plentiful and varied so you can spice your meat to your taste.
Once you finish loading your bowl, you select a start. They have several rices, noodles, and even chips or cabbage to choose from. If they forget to ask, which they usually do, be sure to add a fried egg.
Then return to your seat to wait for your stir fry to be done. Usually around 10 min.
The quality of what comes back has been excellent, and that is the reason I have returned 3 times in 2 weeks.

My sons and hubby just love GG! Loving the bigger portion size bowls! And 2 sauce cups! We always have a good time here. Friendly fast service. And good music too! If you haven’t tried it, you really are missing out!

Food is completely amazing, but what kills this place is their waiting staff! I got my food so quick, but all the waiters take forever to check on the table! All their job requires them to do is fill up drinks, but even that is too hard. They just stand by the front and socialize. We went at 7:00 on a Saturday and there were only three tables of people there (including us). My husband had to get my own to-​go box for me and we had to flag someone else’s waiter down so we could pay and leave. No one could find our waiter so the manager had to come over and tab us out. Sadly, this is a repeating occurrence at this Ghengis.

This food here is amazing you can stack a boat load of food for 10 bucks and have king and dinner or share with someone Shana is a cool bartender

From the moment I walked through the door I knew this experience was going to be great. We were immediately greeted and sat at a table. This was our first visit to Genghis Grill and Britney, our server, explained to us the process and gave us great suggestions on how to make a great meal. I went for the chicken and beef. My girlfriend went for scallops and calamari. We both were able to put veggies in that we liked. I like spicy food and my girlfriend doesn’t. That’s no problem at Genghis Grill. There is a ton of sauce options to choose from, some spicy, and some sweet. Both our bowls tasted great and came out piping hot. James, the manager, came by during our meal to check on us and was very nice. It was a great experience and I definitely plan to visit this store again.
If you are looking for a great dining experience in Moore look no further than Genghis Grill.

Awesome food, awesome management and staff… Best price
So happy to find out there is one here in OKC as i just moved from Phoenix
HIGHLY RECOMMEND TO ALL

Dirty, dirty, dirty. The bowls looked like they had never been washed. The food selection line looked unkept and dirty. Staff was okay and helpful, but they are also the ones who allow it to get that way. I’m never going back… I can spend $ 45 for better food someplace else.

I love this place every time you pick your own ingredients for the whole meal the meats, vegetable, dry spices, sauces, then noodles or rice.
Not bad price about 8 dollars for 1 trip. They also have a full bar.
U first ate here in Dallas I’m glad they have locations here now.

This Genghis Grill location is one of the best. From the moment you walk in the door, you get amazing service! The hosts and hostesses are quick to greet you and bring you to your table. Once at your table they tell you who your server will be and ask if you would like any appetizers, so if you do they can get them cooking! It’s very efficient. Your server comes and takes your drink order and explains how to build your bowl if you have never been before. Building your own bowl has never been easier, from meat lovers to veggie lovers, you get exactly what you want. You add the perfect amount of seasonings and sauce to match your taste. Once you get to the end of building your bowl, you tell your grill master which starch you would like with your bowl, if any. Be sure to tell them if you have any special requests or food allergies they need to take into consideration when cooking your bowl, such as cooking it away from other bowls if you are allergic to fish. When you get back to your table from building your bowl your appetizer and drinks await you! Your awesome server will come by and check on you to make sure you were able to build your bowl to your liking, your appetizer is great, and your drink orders are correct! By the time you finish enjoying your appetizer, your bowl is delivered steaming hot to your table! Your server is always quick to check back in on you and make sure it turned out excellent and refill your drinks. Want dessert? They have an awesome selection, and your server will be glad to bring around a tray showing them all, so you will know what you are getting! When it becomes time to pay your check, your server will inform you of the rewards program and ask if you need any to-​go boxes, and I almost always need one! They bring back your check, ask you if you need a to-​go drink, and always thank you for coming in very quickly so there is no unnecessary waiting around.
From kids to adults this is a great place to have lunch, dinner, or special occasions! The staff are always nice! Especially Zach, Tessie, Gabby, Bethany, and Mercedes! The manager, Linda is often seen rounding in the restaurant checking on customers and staff! She is quick to address any problems or concerns you may have!
I would recommend this restaurant to anyone and everyone!

Food is about at a meh level. Service is great.
Both my wife and I had things we did not select in our bowls, and I found a small bit of what appears to be a chicken bone in mine. Flavor was decent.

I love me some Genghis Grill. It’s simple and filling. I’ve never had a bad experience at this location or the one closer to home.
It’s really all about how you put your bowl together! At first I was always afraid to pack it too full because I was unsure, but my boyfriend remedied that quick! You get what you pay for as long as you’re able to LIVE ON THE EDGE. So edgy.
My normal bowl:
* Scallops
* Krab (Yes, K-​rab)
* Calamari rings
* (sometimes) Marinated fish
* Cabbage
* Bean sprouts
* Bamboo shoots
* Mushrooms
* Onions
* Island teriyaki sauce
* Ginger seasoning
* Citrus garlic herb seasoning
* Double udon noodles (you get double with no extra charge
Sometimes I get a drink while I sit at the bar and wait for my food to be ready. Their lemonade is amazing! Yum yum. I will try their mixed drinks next time I go, but I always leave my I.D. in the card. I’M SO GOOD AT BEING AN ADULT.
We only go to this location MAYBE twice a month, but there is a nice young lady who works at the bar who always remembers us. Such a sweet girl!