Hertz Rent A Car

These guys reinforce the reputation of shady used car salespersons. Purchased a vehicle from this location. After I signed the agreement and was on my way out, the salesman handed me one car key. He stated they don’t have a second key for the vehicle (he will «look around» for it), and by the way it costs about $ 200 to get a key made!
Is it assumed that when you purchase a «certified pre-​owned car» that it comes with more than one key?! I thought so! Apparently Hertz feels that telling buyers of this additional expense associated with their vehicles occurs only after the deal is done.
After contacting the general manager and the regional manager or Hertz, the response was simply «sorry, we can’t help you.»
I can only imagine what else they didn’t tell me. Avoid this business. They truly don’t care about providing a fair service to their customers. Even when given the opportunity to resolve the issue after the fact, they simply didn’t care.