The UPS Store

Friendly service. I came here to get something notarized. The employee was kind, efficient, and helped me with what I needed. Well-​kept store

Waited 10 mins to be acknowledged while an employee chatted on the phone… another employee came out and looked surprised that there was a person in the store… weird.
She starts to help me, another customer walks in and she immediately starts to help her while still helping me. WHY DONT YOU FINISH WHAT YOU ARE DOING WITH THE FIRST CUSTOMER BEFORE YOU HELP ANOTHER CUSTOMER. First of all, it’s rude to both parties and only leads to confusion and unnecessary repetition.
Will not be back here again.

I really enjoy visiting this UPS store location because of one of their best employees Tom. He is so friendly and efficient with his work. Thank you for always helping me out! :)

Wonderful service here– the people who work here are super nice! If you need to deposit checks for USAA this is the place to go. I’ll definitely be back again. :)

friendly, took the time to answer questions and explain their logistics.
their rates are unexplainably ridiculous but that’s ups.

Seriously. this place has the worst customer service!
I created a shipment at home online thinking it to help make things move a bit smoother, save time etc. After having paid the shipping costs, for some reason the shipping label wouldn’t print while the receipt did. I decided to take the receipt with me to the UPS store and see whether they could just print a label there instead. Not only were the staff unhelpful. they had no idea what I was talking about??? The girl manning the counter looked super confused like a fish out of water as I explained carefully what I needed from them. The guy manning the other counter didn’t even glance over and see if it was a matter he could help deal with either. Basically, they expected me to know how everything worked, deal with customer service and stop bugging them from doing their jobs… which is to help people ship things? Makes me feel like i’ve wasted my time using their online service since the process in between is just so clunky.
There’s another UPS just a couple blocks away so i’m hoping they can help customers who are obviously clueless about shipping a bit better than this location did.

good customer service.
I had to call in for a package that wasnt delivered on time and Daniel was nice enough to get back to me after he checked up with the drivers!
Found out that my package was misplaced for some reason and just got it!