**WORSTPLACEINMONTROSE!!!*** I am about to lose all hope and respect here! Last time I was here I was little now coming back because my nephew wanted to eat here after we picked up his sister from kindergarten. We got here around 11:30. No one was here. The buffet would have been nice since the kids wanted salad but there was zero utensils in sight of the salad and pizza bar. People were using their fingers pulling out food to their plate. My sister made the decision to order instead. As we sat down, kid cups would have been nice so round three with drinks we finally got small to go cups with lids and menus. We just took silver wear from surrounding tables. Our waitress, who wore jeans with a box cutter hanging out of her back pocket and mud covered cowboy boots, has zero knowledge of the menu when it came to our questions. We ended up ordering a buffet for my nephew, a personal cheese pizza for my niece, ten breadsticks, 24 bone in mild wings with blue cheese and ranch(comes in to go containers) and a medium meat lovers pizza. Maybe fifteen minutes have passed, the place has filled and we already received our bill. No appetizer has arrived. Our waitress keeps touching the top off my cup where I’ve been drinking. The kids are becoming restless yet entertained by the episode of Jerry Springer with two large women wrestling in what looked like baked beans. Nothing like life goals for the kids to admire! It’s now 12:15 our food isn’t here yet. When we finally receive our food, it’s wings first. Only eight on the plate and nothing else. We grabbed plates from the pizza bar to use and asked if we ordered 24. Then the bread and pizza show up but obviously it’s to hard to clear empty plates. We ended up stacking them on a near by table to be cleared. I ended up just asking for boxes so we could leave. I’ve already spent almost two unnecessary hours waiting there. I never rag on people, especially in the food industry. We’ve all worked there but this was unacceptable! 12:45 I’m finally able to pay as my sister loads the kids in the car. The manager gave us a discount for the wing with her own personal 20%. That justifies lunch from hell. Why don’t you just spit in my drink and ignore me. Will definitely not return and suggest other places to eat when people ask for a good pizza place!