5 Points Automotive Center

These people are not honest. I took my Camry two years in a roll with their coupons for state inspection. The first time was fine. I passed. Second time was to good and would never go here again. He told me that their were lights that needed replaced and would work on my brakes. I inquired about the brake. He told me that he would clean the brake and lube them. I told him not necessary and I could lube and clean it myself. When I got the car back it made some noise. I took it to another shop and they told that some bud head install my brake incorrectly. Just because I refused their service, they do this on my car.

got their coupon in mail about their special on front end alignment and oil change for $ 47 and that’s the only reason I went there.
1) I gave them the coupon first thing when I walked in and asked them how long would it take for them to do the job. The service person told me it would take an hour. After waiting for about 1.5 hours, I asked them the status. The same person told that the «procedure takes an hour» but that 1 hour could happen any time from the time I got there until they got to it. It was utter disrespect and disregard of my time.
2)The car was ready after about 3 hours and the guy presented me with a bill for $ 89. When I asked about the coupon, he said the coupon was only for state inspection and he told me it was a error on the coupon (for which I was going to be penalized).
3) I had checked the price when I walked in when I gave them the coupon and I refused to pay $ 89. I eventually ended up paying the coupon amount.
4) There was another person waiting who told me that they pulled the same thing with him as well.
There are many good automotive service establishments in the area and I would check the other Unilocal reviews to select the place.

be very careful with this place. Read last review because I see a pattern here if you look deeper and the old name is AAA automotive and I learned why they changed that. Stay away so you don’t go through the same robbery and nightmare. Montgomeryville police and serenas informed us of true horror stories as well. Be very cautious amd get everything and I mean everything in writting. Wouldn’t recommend to my worse enemy. Look further into this and be knowledgable. This was aftelong relatuonshio keep in mind and was first opportunity to get over. Maybe they were short a car in their rental fleet amd were trying to get a free replacement. Excuse typos won’t let me fix them.

Stopped by to get a battery changed — after finding out that the cheapest option was almost $ 200 total (nearby Pepboys did it for $ 126 total), I nicely asked for the car key back and explained I can’t afford the 5 Points price. I was explained that the 5 Points price was «better and more competitive»… The way I was taught, $ 200 is greater than $ 126. I leave the desk, and when my car didn’t start in their parking lot and I couldn’t leave the shop, I was told in the most non-​caring fashion to go call and see if someone will tow me from their lot, rather than taking 1 minute to jump the car so I can get out of there.
I was nice throughout the whole encounter, don’t think I gave him any attitude about his price. I told the guy that I’m keeping the car for another year max, I’m not looking for the Bentley of batteries with a 50 year warranty and self-​jumping elf inside for emergencies. Not going back for any service.