Sprint

No words for the (lack of) customer service I experienced in this establishment. The employees were only nice when trying to sell me a product /​service. When the service didn’t work for me (as in no cell service where I needed it), I was met with the ultimate in nasty attitudes. I can’t even describe it. If you like to be treated terribly by «20– somethings», this is the place for you! If you enjoy huffing, puffing and general disgust with you because you have to return a device or cancel a service, then this is the place for you! If you enjoy paying $ 100 + in restocking fees (after a week of having service) because Sprints coverage area doesn’t meet your needs as described during the sales pitch, this is the place for you! Also, if you don’t mind a small child of at least one employee running through the store, screaming, taking pictures of you on a cell phone and climbing up on a stool between you and your spouse while you’re trying to conduct business, this is the place for you. The lack of professionalism in this place was beyond any scope of reason. I especially liked it when the salesman asked his manager (in front of me) what my returning 3 phones (that I can’t use, though no fault of my own, mind you) is going to do to HIS commission. What??? Wow. Just, Wow! I have to say that I joined Unilocal for the specific purpose of writing this review. Yes, it was that bad. Customer service in Montgomery is lacking as a whole but this was the kind of place that had you looking for a hidden camera because «someone must be playing a trick on me, right?» Patronize this place if you must but don’t say you weren’t warned!