Marcia Weber Art Objects

My original post: While Marcia Weber offers a very well-​selected gallery of artists, I felt taken advantage of on a $ 600 painting I bought (not a fortune, but a committment just the same). I was told when I purchased it I could sit with it a while to decide if it was for me. I did not expect to need to return anything so I didn’t think much of it. However, when I got the painting in the room it just didn’t work. I tried a lot of design adjustments because the piece really spoke to me and I wanted it to work, and in honesty, I did take several months to go to lengths to make interior changes, and try it in other rooms as well, but it just really didn’t do the rooms or the piece justice the way they juxtaposed. But when I emailed a bit later to ask if I could return it for a credit because it just didn’t work, Marcia never responded. I emailed again, again asking not for the promised refund, but a credit, and still no reply. It was clear that she was not interested in my business after she’d taken my money. As much as I like the artists she represents, I do not anticipate buying from her again based on how she treated me, and the hollow promises of satisfaction or a return option. I hope she treats the artists better than she did me, and I hope Matilda Pennic got a fair percentage of that $ 600.
2014 Update: In response to my honest review posted two years ago, I just received the below message, through Unilocal messages, from Marcia. (I still have the emails I sent you Marcia, which were from the same email account I used to purchase the item. It was months after purchase, not years.) I’m sorry that Ms. Weber doesn’t like getting a review that holds her accountable for how she treats her customers, but this is reality. My experience is exactly as stated in my review. Would Ms. Weber like to do something to resolve the issue, or bully me for speaking honestly about my experience?
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Hi L, Marcia W. sent you a message on Unilocal:
Subject: Your Review
«I never received an email OR a simple phonecall from you about this situation. I would have answered you and resolved it if so. I’m surprised by your unreasonable expectations. Grow up and get over it. Namaste, Marcia»
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Marcia is basically using Unilocal messages as a proxy for harassment. This has been reported to Unilocal,and I have saved this page as a pdf for my records should harassment persist. I was treated poorly and refused a promised return, and now I am being harassed? Ridiculous.
Marcia, art doesn’t expire or go stale, so why not offer to resolve the issue here and now? Why not make right if you ever had an intention of doing so?
A decent business owner would say nothing and accept responsibility for her actions, and even learn from it. Or, perhaps offer to do something to remedy the situation. I think Marcia’s defensive, deflective attitude (notice there is no apology or kindness) speaks volumes about her real attitude toward her «refund» policy, and her nastiness is quite telling that she did deliberately dodge my attempts at contact and resolution in the first place.
Telling someone «Grow up and get over it» after you swindled them, is like mean-​girl psychotic. I don’t think I am the one who needs to grow up.

Marcia’s knowledge and passion of outsider art is arresting. She is on a mission to support living artists through providing them space in time to create beautiful works. This informal gallery is the gem of Alabama art culture and shouldn’t be missed.