The UPS Store

Our passports are due to expire soon and we need new photos. We knew the UPS Store in El Cerrito did them but it wasn’t convenient to stop by there before we left for Pacific Grove so we figured we could take care of it down here. Driving down Lighthouse after lunch at Cindy’s on our way to Tuesday Morning we saw this UPS Store, After parking by Tuesday Morning Alan walked down here while I was shopping to check whether they did passport photos. They did, so after we finished at Tuesday Morning we walked over. The nice young man took our photos, first Alan’s and then mine. I was a little concerned that I’d be representing the Warriors on my passport for the next 10 years, but our photographer managed to frame the shot w/​o the logo showing. Well done. Fast, friendly and competent service.

I specifically chose to come to this UPS, even though I live in Seaside, because of the positive Unilocal reviews. I’m so glad I did! They were friendly and extremely helpful. Definitely recommend this business.

The young lady was friendly, efficient, and helpful. I will definitely be returning again.

I wish the UPS employee was more aware that some customs (as I who had a stroke) need assistance writing down a simple address.
I walked with a brace on my leg-​how much more of a sign that I had a stroke?
Othe than that, good service

Great place to take your business. Friendly & fun atmosphere, with a hometown vibe. They are reliable and professional as well. I strongly recommend this mailing and shipping location.

Martin is extremely clear in his communication, helpful, efficient, knowledgeable, and had a great sense of humor! Thank you, Martin!

convenient, courteous, professional. my choice for business copies, shipping or any office needs i have.

They were busy as all heck on Saturday, but we got friendly service and left satisfied. It would have been more helpful if the hard-​working gentleman there had a coworker to assist when things got busy, as there don’t seem to be any fast, simple transactions in this store.

Quick, easy friendly service for shipping my sons personal items back to college. Everything made it perfect and without any problems. Highly recommend this location cause it’s on corner right on? Lighthouse making it easy to park and get in and out. Also this location has a notary!

When I went into the store on December 5 and spent $ 65 for the shipping of 3 small Christmas packages, I was provided a verbal promise that the packages would make it to their destinations (one local, two overseas) in time for Christmas. When I called in early January to say the packages still hadn’t arrived, the manager Martin, told me that I would have to take my concerns to the post office. What?! Why?! I did not pay the post office, I did not deal with the post office. What company refers you to an entirely different organization to handle their complaints? One that doesn’t want to take responsibility for their mistakes. Next time, I will just go to the post office.

FRIENDLIEST People ever! Every time I set foot in this store, I am greeted warmly and feel very well taken care of. Thank you for your excellent customer service!

I never experienced how fast UPS service could be until I visited here. Wow.
I had every expectation of waiting in am queue, then explaining I was returning a product that had only vague instructions from the manufacturer, then …. BUT despite multiple people being concurrently helped, and it being lunchtime, the return box was almost ripped from my hands, the mailer identified/​confirmed and sealed, money was exchanged, and I was out the door. The fellow who helped me even resealed the box AFTER I left to not slow me down.
I had to write this review because this is so so far above my expectations. Great place.

Used it to notarize papers several time. The service was friendly and efficient. Only one time they didn’t have anyone on duty to notarize and I had to go back the next day, so next time I call ahead of time.

I had to return a package so I googled the nearest UPS which brought me here. I came in and handed over the box. The UPS employee sealed it up and I was out of there in less than 2 minutes! It was great! I was in and out so fast it could have been a drive through UPS.

A fine place to send packages, much better than FedEx. Friendly, professional service, and competitive prices. Unfortunately, their hours aren’t as good as FedEx, but that’s the only advantage their across-​the-​street competition has.

I typically find myself coming in here just to drop off packages when I’ve gotten prepaid return labels for UPS from websites and they’re always happy to take the boxes off my hands.
Never have had problem’s service-​wise, but finding parking can sometimes be tricky, and oddly enough the store often smells like cigarette smoke — perhaps the staff hover in the back doorway and don’t realize that all the smoke is blowing back in? It’s just strange to find smokey smelling businesses these days…
Recently I needed a notary for an online traffic school exam I had to take. Notary public is a service UPS stores apparently offer, but make sure to call ahead, because for instance at this store only one guy does it, and if it’s not his shift, you’re out of luck.
Anyway, their notary, I forget his name unfortunately, was very cool. Even though the instructions for my exam said I needed to take it in front of the notary the guy told me he didn’t care where my answers came from, do whatever, phone a friend, he didn’t care because he was a notary, not a test proctor. Awesomeness. After I completed the answer sheet he did his little notary stamp and sign thing, and I was good to go. Easy pleasey. I think it was $ 10.