Helman Dale A, MD

Dr. Dale Helman has been an amazing doctor as I am recovering from 55+ head on collision, aside from broken bones and the overall trauma which includes having epilepsy as a result. Dr. Dale Helman is truly a breath of fresh air, the vast majority of doctors these days are insanely self absorbed and have huge ego issues. So meeting a extremely qualified Dr. that wasn’t just attentive to any issues I told him about, but the fact he has been so proactive and a strong advocate on my behalf. He was able to send me to a specialist in Stta

Dr. Helman may be a fine neurologist but his office staff is the worst. Referrals were to be made but the gal who was to do it went on vacation and did nothing. For two weeks we called the office daily and the staff made excuses and give us the run around. We asked for a return call from Dr. Helman and were assured he’d be calling back. I don’t know if the messages were not relayed but a return call was not received. Finally we contacted the office manager, got the referral within an hour, to the wrong Dr. A week later we received a call from the office staff that we’d been referred to Dr. Helman and wanted to set up a new patient visit. Like I said he may be a fine doctor but his office staff needs a major shake up, whether he is aware of their bad practices or not he’s where the buck stops. We won’t be going back. Read less

Just don’t go here. He charges you for testing but doesn’t ask you first, doesn’t tell you it’s going to be extra on top of the office visit, doesn’t explain why he is testing you, doesn’t give you the results, then charges $ 2000 for the test!!! If he is charging everyone who walks through the door for bogus tests, he must be making a mint! He told me straight up, «Sometimes I have to lie to the insurance companies to get my patients the care they need.» Unfortunately when doctors do that, we all pay the price!

Dr. Helman saw my teenage son for a problem that has been on going, and quickly ruled out the worst of our concerns. He has a wonderful sense of humor and immediately calmed us with this charming demeanor. He was highly professional, ordered some tests and we came away grateful to be in his skilled and competent care. I would recommend him with confidence to anyone requiring neurological care.

If I could give a zero-​star rating, I would.
Dr. Helman’s office waited until less than an hour before my appointment to call and cancel, with the caller stating that «Dr. Helman does not treat [my] diagnosis.» That’s very interesting, especially that a) the diagnosis has apparently been decided before I was ever seen, and b) I made sure to confirm while making my appointment that the practice does in fact treat the suspected condition given my reported symptoms.
It may not have been the doctor himself, but his terrible-​excuse-​of-​a-​medical-​practice made a mistake that wasted nearly a month of my time while waiting to be seen by another practitioner. That is rude and inconsiderate at best, and may have jeopardized my health at worst. And if you think I’m being a little harsh, remember that a patient calling with less than an hour’s notice to cancel his or her appointment wouldn’t get a one-​star patient rating – they’d get charged actual money for not showing up. Well I can’t really charge Dr. Helman’s office for being discourteous, but I can at least make public my utter disappointment in his practice standards.

I not sure what’s going on at this office, but make very sure if you go there that you ask what EVERYTHING costs up front. I went to the office to see Dr. Helman. My husband is a physician and has worked with Dr. Helman before. While at the office Dr. Helman suggested that he do a little 2 minute test. All he did was touch four or five places on each leg and arm with a small probe. It took less than two minutes and took place right there in his office. He never told me that there would be any extra charge for that procedure. When we got the bill we thought it must be a mistake as it was 5000.00 dollars above the office visit!!! My husband wrote to the Dr. because often the Dr. is unaware of what’s being charged… (Although I believe when you’re in private practice you should be aware of what your patients are being charged…) We never got a response from the Dr. or the office! The billing office just called and said you owe the full amount, pay us now! To be fair, we do not know if the doctor ever got the letter, but I sure hope he’s a better Dr. than a business man… I will not be returning to his office.