Gymboree

Don’t buy there the clothes came with defects
I bought a girl pant for my daughter and this one has a defect.
I was out of the city and when I came back I went the store and explained the lady why I could return before but she refused to exchange
They are mean they don’t even give me at lease a coupon to buy another
I never go back to buy expensive defective children clothes

This is by far the best Gymboree store in the Bay Area/​Central Coast. The Capitola location is swell, the Gilroy location is good enough, the Santa Clara location is freak’in anarchy. If you actually care about getting the best variety of clothes, in the most varied sizes, at the best deals, then this is your Happy Place. The store always has an abundance of cool clothes & accessories. Sometimes I search the online site to see what’s new & what’s on clearance. This store has an ample collection of both. They have not 1, not 2, but usually 3 sales racks. Which is super fun when you’ve got a wad full of Gymbucks burning a hole in your pocket. Also they have a vast variety of premi clothes, which was a fabulous windfall for me when my daughter was tiny. Having especially small babies, one finds themselves rather limited. This is the best place to outfit them. Having a super active toddler, one needs durable, high quality clothes to outlast a few trips through the washing machine. The is the best place to outfit them as well. In short, this is a great shop, with a patient & kind staff, located at a lovely Mall. If they had a baby registry I’d have referred all my friends and family there instead of getting stuck with a bunch of icky clothes that died after one washing or a thorough tumble through the beach.

Too bad this place is getting low reviews I actually really liked the store. Cute clothes for infants and up, constant sales (so don’t ever pay full price), and a good location. Staff were friendly and patient when I spent forever in the store trying to decide on what to buy. They did try and upsell me a little bit to earn the Gymboree bucks though you’ll experience that anywhere. The store was having a big sale and didn’t seem cluttered so I didn’t experience that with my visits.

I do like the clothes and some of the workers. I am surprise how different one person can be from another. You would think the employees would figure out who is not a good fit and let them go. I might have to change to 2 stars if the same mean girl is there today.
We used to not have a lot of options. Now there is the Kid Gap, H&M kids and a couple of other places in the mall to buy the clothes. Gymboree needs to realize they are no longer the only place in town. I prefer Gap and ralph Lauren, yet Gymboree is a bit cheaper, so I still get stuff here for my son.
The Gymbucks are a little silly. I am a sucker for them, but the clothes are cheaper the weeks before and after. The Gymbucks end up not saving much more than the weeks when they are not doing it. It is also annoying that the prices are all wrong and you need the $ 50 or $ 100 to get the gym bucks and you think you have more than enough. It is not fun searching for one more item when you only need 27 cents more. Not even a bag will be enough.
I happen to love the matching sets for the girls. Matching purses, tights and hair bows. Gymboree seems to be the only store in the mall that has nice coordinating sets especially for brother/​sister sets.
I do wish they would organize their items. I do agree with the other post that they are very messy.

Not a good Gymboree. Unfriendly staff and messy store. Plus, this past weekend at the mall, there was a Kids in Motion fair. We had the BEST time — fishing in the fountain, clowns, magic show, pony rides, petting zoo, etc… TONS of stores in the mall had activity tables set up and gave kids prizes after fishing for ducks in the fountain. Gymboree, right outside from the main event, had their doors shut and had NOTHING for the children. I will never ever shop at a Gymboree ever again. I thought that was pretty disgusting on their part. To be the only kids store in the mall and not participate was rude and showed the true colors of Gymboree. I knew I never liked their clothes for a reason.

I used to have pretty good experiences in this store, but lately I get the impression management is new. I used to always see the same store manager and I haven’t seen her in awhile. At any rate, the shopping experience has gone down a lot over the last 6 – 12 months.
First of all, the store is extremely messy. Maybe it’s because I shop M-​F when they are working their floor sets, but there’s no reason to have piles of STUFF all over the counter where customers are being checked out. The back counter is messy and floor fixtures are all over and bunched so tightly together while they move stuff around, you can can’t get to the thing you’re looking for.
I’ve also had a handful of issues with quality. I get it — stuff happens. Manufacturers defects. I get it, I used to work kids clothing retail once upon a time. But for the price you pay here, I’ve sadly had way too many things fall apart or not have a long lasting quality.
Also, I feel the staff is not as friendly overall.
I will say though I leave the two stars, because at the end of the day I do like the look and style of Gymboree clothing. In addition, my picky child has a special preference for one of the «basics» in the store so I come here to make sure the drawer is stocked where other brands don’t measure up.
As a less expensive alternative (somewhat) there is now a Crazy 8 store in Northridge in Salinas. This is supposedly the «sister store» of Gymboree. We like that place just fine and works well since we live in Salinas.
I hope they get new management that puts more focus on keeping the store tidy while getting out new product and doesn’t lose sight that customer service is always number one.