Friedman Eye Center

Had my exam in February and I was VERY pleased with my visit. The staff was very professional and he exceeded my needs for contacts and glasses. I am seeing very well thanks to a very detailed exam! Thank you Dr. Friedman

I have been a patient of Dr. Friedman for several years. While I have not had any laser surgery, I have been fitted for glasses and
contact lenses by him and his staff. I see great! Dr. Friedman makes sure that the prescription is right on, and his well run staff and optical
shop made sure that the glasses and contacts were delivered in a timely fashion. I would definitely recommend him to my friends and family.

This doctor is a shyster! He charged me $ 400 for a simple eye exam and never dilated my pupils, and never gave me an eyeglass prescription nor contact lens fitting. So, what did he do? Nothing! Told me to come back! I’ve gone to the eye doctor since I was 18 months old so I know what an eye exam is supposed to be. I feel sorry for all the elderly people in the office who are getting ripped off.

Run away! They delete negative or bad posts.

I have been going to Dr. Friedman’s office for many years and had PRK with him. He’s great and a good physician.
His office manager and Norma, the billing person, are horrible. They immediately become defensive when you ask questions. They make no effort to listen to the patient and they are not willing to work for the patient and insurance limitations. They say that the diagnosis is the diagnosis and don’t try to work within insurance limitations to access insurance reimbursement and ease the burden on patients.
After 7 years, they have now lost me as a patient and will never return there.

There will be an update later as to the situation but I needed to post this now so no one else gets scammed by these guys.
I called them back in January to ask how much an eye exam was. $ 65 was what I was told. Great! My boss recommended them to me and that was a good deal so I went in, in early February. Everything was fine.
I call them some weeks later because I never got a copy of my bill and I needed in for insurance. I spoke to the billing department lady Norma who said they didn’t have a copy of my bill some month and a half later because it hadn’t come back from their outside billing department. Uh huh… So eventually (I had to call her 4 times) I get a copy of the bill and without really looking it over because they did tell me it was $ 65 for the eye exam I send the bill to my insurance who pays me.
So I think it’s over. Ok I just won’t go back… So zoom forward to Friday April, 27. That’s almost 4 MONTHS later. I get a bill from them saying I OWE THEM OVER $ 200. Excuse me? I called on Friday and left a message asking and was never called back. So again I call this morning and get transfered to the billing department where again I get to speak to Norma (btw she has terrible customer service skills…). I ask her why my bill was over $ 200 after I was told the exam was just $ 65 and she said that it was for the rest of the exam. I said I could have just gone to costco if I had known it was going to be this much. I asked her if I signed anything that would indicate that I was going to be charged more than the $ 65 I was quoted and she said no. They wouldn’t have known until I saw the Doctor (after reading the bill. It is a comprehensive exam… how did they not know what the cost of this exam would be?) I told her I felt like it was a bait and switch and that I don’t feel like I should have to pay for this.
She kept saying something about the services being rendered. I asked for a copy of everything I signed to be faxed to me. She said she would fax and that where I’m at now. Knowing her speed at getting me the documents I’m sure she will wait until they send me to collections before I get the copies of what I signed…
DO NOT GO HERE! THEY SAY ONE THING THEN CHARGE YOU 4X THAT.

Gotta agree with DJG here. Horrible experience for months, and I felt like he was almost clueless about my problem or that I was his annuity. Finally went to another doctor and was fine within days. Your eyes are really important, I wouldn’t trust them to someone you don’t feel comfortable with. The five star review above smells like one posted by a relative or employee. And by someone who needs to learn that written defamation is called libel, not slander, and in any case, stated opinions are neither.