Extra Space Storage

The staff is friendly, the units are clean, it’s gated and safe. Really nice facility! My issue is that its a corporate company and therefore they charge outlandish rates! I have been clearing out my unit to downsize and therefore pay less. But to my surprise I was going to be charged more for a smaller unit! How can corporate justify this? I get supply & demand but some things just aren’t right and good business practice should come before trying to make an extra buck off of your customers when they already pay a lot and «just because you can». Why would I move my stuff out of a large unit to pay more for less space? Just because there’s a demand for that particular size and not many available? The local office should have the ability to edit the rate in situations like this It’s a shame because I don’t want to find another location but I don’t think I’ll have a choice.

The staff is so nice and the place is clean and welcoming! I’d store stuff here any time!

This place is great! I picked this storage service because of the location and they had one last 5 by 7 storage locker left at a reasonable price. I called to ask about their hours and upon calling I found out that I had to come in person to finalize the agreement and actually reserve the unit. When I found that out, I jumped on the bus right away since there was only one unit left! The ladies at the front desk were very nice and explained how everything worked and even showed me the storage space before I reserved it. If you’re looking for self storage in Monterey, I would definitely recommend Extra Space Storage!

A friend recommended Extra Space Storage and I was not disappointed! Liz was extremely courteous and professional, she accurately assessed my needs and made it easy to understand the value of having one sizer locker over another. The facility is clean, well-​lit, and customer service at the front desk is first rate. As an added bonus, I received my first month’s rent free and the friend who referred me got a $ 50 credit on her account. I have already referred others to this business!

Who knew that signing up for a storage locker could be the highlight of my day! The staff is so warm and upbeat, it was truly a pleasure to spend time with them. They take time to explain everything in depth and concisely and most importantly… with a smile.
The storage units are tidy and feel very secure. Access is easy. Excellent business!

The reason I picked this storage place over the others is because of Marion. The way she treated me & helped me through a stressful time of having to move was so kind & much appreciated.
The facility is clean & feels safe. Definitely the best choice on the Monterey Peninsula!

This storage facility is well managed, clean, and very organized. The staff is very professional, friendly, and accommodating. The sign up process was quick and simple and there were no hidden fees or anything tacked onto first month’s bill. Their hours are convenient to pick up and drop off items. If you are looking for storage in the Monterey area, I highly recommend that you select Extra Space Storage.

We only had a small amount of items and stayed for only 8 months but the 2 ladies at the front are so nice and very accommodating. They will help you with just about anything and the place is so clean. Made us feel like our items were safe and no chance of water, rodent, or any other kind of damage. Moving in and out were a breeze! They have carts that are large to fit a ton of stuff on as well as a huge elevator and stairwell.

We are moving to Carmel and were looking for storage in the Monterey area. We have a unit in another Extra Space Storage facility (with GREAT service) so we hoped it would be at least similar. We were not disappointed! Marion and her associates were nothing but friendly. She made the process quick and she is a hoot! I can see why the other reviewer said she looked forward to seeing her. I have not even moved in yet, but I expect it to be great.

We only needed storage but the staff here were so amazingly helpful to both me and my daughter through a very difficult move. They helped us find people to help move, take stuff we couldn’t use any more and get ups to pick up stuff that needed to be shiped. They went above and beyond their jobs to help us. I cannot express enough how much it meant to my daughter to get this help. I believe they do this for everyone and anyone that needs a hand. I hope i can someday repay this kindness, just great people.

Great business and staff to work with. Just moved to the area and needed a storage unit until i found a more permanent place. I called them and they reserved a unit for me but gave me the option to look at different sizes. The first month is almost free and easy to load and unload. Premises are clean and secure. Alas, I found a place and don’t need the storage but highly recommend.

Successful business of Monterey. First month is almost free.
Very convenient loading and unloading storage.
Daniel at the front desk is great, know her job well and is polite.
I would go there again.

We were relocating for my husband’s job and needed a place to basically stage everything before lugging it to our new home. This place had an amazing deal of 1^st month free. We were very pleased with the size of the unit and the cleanliness of the facility and figured our stuff was safe as houses. It was… From everything but water damage. Somehow either the roof leaked or a pipe broke and ruined our mattress and box spring set. Word to the wise… GET THE INSURANCE. Also be careful of the tweakers that roam around the place daily. Other than that it’s not too bad. The staff are incredible and super sweet.

My new second home for my seasonal clothes and kitchen tools. Glad I picked this location and business since my experience with them so far had been nothing but positive. Marion holds down the fort and I dig her energy and contagious attitude. I always look forward to seeing her! Prices are comparable to other locations, seems pretty secure, and my 5’x5’ holds quite a bit. The only thing I could recommend is adding a touch of color on those white walls and doors!

Great people are running this place. Clean, fast, courteous and secure. Highly recommended.

I noticed they took down Jimmy Z’s reviews. I’m glad I captured the highlights. I’m so much happier without extra space storage in my life!

This is a wonderful place to store you extra stuff, or to help you in making a transition to a new home or apartment in the Monterey Bay area. Close to Hwy. 1 (Casa Verde exit) and just off Del Monte Ave. (so easy to find) they provide a very safe and secure facility that is well kept up and has an automated gate system where you can come and go quickly and easily once you’ve rented a unit with your own personalized entry code.
I found the staff always helpful and courteous and the units were large, clean, lit and had electricity available in them. This is very helpful if you’re living in a temp place or moving in or out of the area, or just need space over the summer or whatever.
You can feel safe you items are secure at Extra Space in Monterey.

I used to rent with Public Storage on Calle Del Oaks and my rent kept increasing to where I could no longer afford the monthly payment. So my friend recommended Extra Space Storage.
I had called and spoke with Danielle and made arrangements to come by and check out a 5×10 unit. They really do have excellent customer service. Danielle was very knowledgeable and answered my questions. She had showed me a couple of units and then we went to the lobby area and started on the paperwork. She explained how the gate code works and the hours of operation.
I like the fact that the paperwork was all digital and they emailed me a copy as well. They have an auto debit payment plan and I am able to manage my account easily on their website. I had to pay the one time fee on top of the first month’s rent which was kind of a bummer but I was in need of a storage unit. And yes, you have to sign up for their 3^rd party storage insurance which is an additional $ 10.00/month but I believe you can always cancel that.
They also have a military discount. Be sure to let them know ahead of time if you are military. I get a $ 4.00 discount from my monthly rent.
I also got a notice in the mail just recently that said that my rent is going up an extra $ 7/​month. I’m not too happy about that but hopefully this is a yearly increase and not every several months. If it is, I might have to re-​consider my storage options.
The only thing I am concerned about is that the storage unit next to mine has crap stored up to the ceiling and the only thing that’s separating our units is literally chicken wire. So part of the chicken wire that’s stapled to the wall is coming off and there’s a hole to where someone can just pry it open and get into my unit if they wanted to.

I was very disappointed with the staff at this storage facility. I was going to be storing my things with them up until the first place I had called told me there was a mixup with my reservation, and that I was still able to store with them. When I reserved with this place, I was charged a holding fee that was never reimbursed back to me. I called several times, as well as left several messages with hopes of
being reimbursed from them. Once someone finally got back to me, I was told that there was just simply nothing they could do for me, nor did they try. I am very pleased that I chose not to store with these people after all. Public Storage in Del Rey Oaks is much better! They are very friendly and helpful. They are also very reasonably priced, have great security, clean units, and great business hours!

All the gals that work in the office are exceptional! They’re always kind and ready to give a helping hand!
Now, get $ 50 credit for referring a friend!
Will never store anywhere else on the Peninsula! :)