Bay Bikes

Love it! From their friendliness to their service to their detailed explanations and guides! The gentlemen who helped us was smiling the whole time and didn’t mind explaining prices and differences in the different bikes and surreys even though we asked the same thing multiple times and were indecisive with our choices. But thanks to him we picked individual cruiser bikes (7 speed). Had to use the bathroom really badly after taking the bike out so went across the street to the public restroom. Started the bike ride about 10 – 15 minutes after taking the bikes out of the store but he was so kind he reset the time so it didn’t start until after our bathroom trip! He’s was so awesome! Gestures like that really are appreciated!
During the ride my friends bike chains fell out so I fixed it for her and got my hands all black and oily so he gave me some products to get rid of the black oil on my hands and even some product to help get the stain off my jacket.
If I ever go back to Monterey I’ll definitely come back to this store to rent bikes!

We’re rented bikes from this place couple times and they’ve been great each time. It’s easy to get in, get a bike, and be on your way. They are helpful by providing maps. The bikes are in good shape and a great way to ride along the coast. This last time we went, the guy helping us out was a little stand offish and short on response. I’m disregarding it as he might be having bad day. Will def give them another shot next time we’re in town.

Great place. Has lot of types to chose from — regular, electric, surrey, tandem, etc. Prices varies depending on the bike. You have to pay for the first full hour and then it is pro-​rated by the 15 minutes. There is also an all-​day rate. The bikes comes with helmets although only minors are required to wear them. You can also get a bike lock for free. Each bikes also come with a small storage pouch.
The location is very convenient, near the aquarium. It is right in the middle of a bike-​only stretch. Going south, this bike-​only path ends at lover’s point. You can go further south on a bike lane. The scenery is spectacular. Going north, the bike-​only ends around the marina.
It is a fun way to explore the area.

Rented a lock to me overnight when mine was broken by would-​be thives near Fisherman’s Wharf. I was lucky — nearby bike was locked to wheel only & that bike was gone!
Thanks!

Horrible horrible drivers! Or at least one of them is. One of their drivers changed lanes into mine and basically ran me off the road today. As the driver was halfway through the lane change and about to hit me I honked but incredibly even after that their driver just kept driving towards me. I got pushed off the road and had to swerve around to keep from crashing — this driver is totally and completely insane! I phoned Bay Bikes to complain afterwards. For reference this was their van heading down Foam Street ~1215pm today 3÷1÷2016. Bay Bikes needs to seriously reevaluate who they are putting on the road out there, this is not cool at all! And completely unrelated, I actually otherwise like Bay Bikes and was a happy customer having purchased a bike from them a few years back at their Carmel location.

I’m sure the bikes are great but my boyfriend and I didn’t even get to ride one because we were discouraged by the words of incompetent employees whispering to each other as we were the only people in the store saying «we were about to close.» This was at 2pm on a Saturday and on Unilocal it said that it was open til 7:30. Horrible customer service.

We just had the best day ever thanks to bay bike rentals! Really awesome staff with great customer service! Can’t wait to do it again! Thanks guys!!!

We have come here twice on different occasions to rent bikes and a surrey. If you have never rented a surrey before, you really ought to. It is such fun to ride one! My youngest son who is five rides in the front and he loves to ring the bell as we pass other riders along the trail. The kids ride their own bikes. They offer helmets that are sanitized after each wear, but try to bring your own if you are OCD about wearing head gears shared by the public.
Their rates are not bad. The workers here are friendly and very helpful. We were able to ride down to Lover’s Cove with many stops along the way. The photo ops are endless along the trail. At the end of trail, you can enjoy a little snack at the snack shack or just kick it at the beach to relax. Since our last visit to Cannery Row, the kids made a new rule that we need to rent bikes every time we are here. And why not?! Not only is it fun, but the health benefit of exercising while having a good ol’ time is always a positive factor!
Stay safe crossing the streets!

This was probably one of the best things we spent our money on during our entire trip! We love to bike and thought it would be fun to take in the coastline along the awesome bike trails in Monterey. After scouring Unilocal reviews, we popped into Bay Bikes to check out. I must admit — the guy behind the counter might have been having a Monday, but he warmed to us as we checked out the bikes. He was really helpful in finding us just the right bikes for our sizes, which was great! Although we couldn’t get the 20% discount to work, to be honest, the price was just right and I think he cut us a Monday deal anyway.
We took the bikes, headed down the trail, and literally rolled down the coast. My bike was comfy, the map easy to follow, and I felt super safe. The problem was there were so many great places to stop and take pics! In addition to all the sea otters, we saw several whales from the shore. I’d highly recommend taking along binoculars so if you do happen to see whales, you can see them even better. We biked many miles, were gone for a few hours, and just had the best day enjoying the great outdoors.
Note: if you do rent a family bike (the one with two panels and spots for the kids to seat), you can only go so far as Pacific Grove before the road runs out. The route will probably take you 45 minutes to an hour round trip since the contraption moves a bit slowly (at the turn around point, there’s a little café with ice cream and snacks so a nice stopping place). The good news is you won’t ever be on the road with cars so you can safely jaunt along with your tots and family without worry.

Tip: If you know for certain you’re going to rent bikes, go here and book in advance online and get 20% off! If you don’t know the promo code, just give them a call and they will happily provide the code for you.
Superb customer service!
We went with the cruiser for $ 8/​hr and biked around for about 2 hours. It was a blast! Make sure to bring your Go Pro Camera if you have one. the view is amazing! I enjoyed every minute of it.
Great workout as there are some hills if you’re heading towards 17-​mile drive.

A fun Surrey ride on Mother’s Day. Nice equipment and staff. Ashley was very cool! I would recommend this place to anyone coming to the area to visit. Lock up your bike with the free lock and go shopping or to lunch.

$ 8/​hr for a cruiser and $ 9/​hr for a hybrid. Unlike most places, we were only charged for the 1hr 30min we were out instead of bumping it up to a full 2 hours. So for our two bikes for 1hr. 30 min, we only paid $ 27. Staff here was nice and knowledgeable, though there was one guy that didn’t seem like he liked his job very much.
And for a rental place, the bikes seemed to be very well maintained. You don’t have to wear a helmet (which I was thankful for because I’m always slightly weary about wearing helmets that have been on countless numbers of heads).
We forgot to get bike locks so we weren’t able to stop in anywhere and just rode up and down the coast.

Beware of this place! Our friend just had an accident and hit the building and foot cut deep and injured because of the dysfunctional breaks, and worst, when we were asking for help because she was bleeding heavily, they were just ignoring us. First of all, you guys should check your breaks first before letting people ride the bike. Our may concern here are the children. You guys are not equipped and trained when things like this happens. You guys don’t even have first aid or trained staff to call 911 and help people who is injured. How can you run a place like this. i am worried about the other people thats gonna ride here. People beware please!

Rented their 4-​wheel bike for an hour, and as we were turning in to return it… the bike would not turn and the brakes didn’t work. We ended up going downhill and smashed up against the building. Resulting in one of the passengers getting a deep cut on her foot. Understandably, it was an accident… The worst part was the employee’s lack of concern and action. They did not even help the injured passenger or us to push the bike back up, and even had the nerve to place blame back on us. If there were pre-​cautions that we had to take, all passengers should have been informed beforehand… Like the brakes not working!!! I suggest to improve your equipment for the safety of others.

Best decision I made on any vacation! This place has 3 locations in Monterey/​Carmel, one in Cannery Row, one near Old Fishermans Wharf, and the other one is in Carmel.
I got a hybrid bike for 4 hours, $ 27. It was a light bike with great gear and speed. They also provide a lock for you at no additional cost. Monterey has a bike lane up until the Lighthouse near Pacific Grove. My ultimate destination was the Spanish Bay within 17 Mile drive which took me a little over an hour to get to, 4 – 5 milesish. Once you leave Pacific Grove, you better have your own water and snacks cause food in Spanish is mucho dinero!
In 4 hours i biked close to ⁷⁄₈ miles as on the way back from Spanish Bay, I took the short cut and went onto Lighthouse Road or whatever and got back muchhhhh quicker. When you go along the coast its more scenic and what not but after 3 pm the fog rolls in sometimes and then you might as well head back asap.

Rented a couple of bikes here yesterday, a hybrid for $ 9/​hour and an Electric bike for $ 17/​hour. The specialized hybrid had numerous problems, seat post would not stay in place after being tightened, would not stay in gear, the grips had the wrist rest pointing forwards instead of back, rust all over. The E bike was a Specialized Turbo S, a $ 6000 MSRP bike! My first experience with an electric bike. It too had problems, brakes squeaked, brakes needed to be bled and adjusted and it had a weird high pitched noise when not pedaling.
Regarding the Turbo S: The bike is pretty cool with full power, eco mode (60% power), no power assist, and hybrid recharge mode. Note that the bike is really heavy. I would guess about 50 lbs with most of the weight in the rear. You need the Eco mode to make up the difference of that extra weight and to give you a little extra power. In full power mode you can get moving pretty fast. No assist and you really feel the weight of the bike. If you have been riding a hard tail or full suspension bike this rigid bike can be a little jarring over the bumps especially with the extra weight and aluminum frame. It has some cool built in lights. Everything is controlled by a control panel on the handle bar. Pretty easy to learn UI.
When it came time to pay, the guy took off about an hour from our rental fee due to the problems with the bikes. It’s better though to spot them before hand so inspect your bikes carefully and test ride checking everything out. I would rent from them again, but will scrutinize my bikes before taking them too far. Make sure to bring an allen key to change the seat height.
If you plan on going far, like down to Point Lobos or even 30 – 50 miles round trip, try out the E bike since it makes the ride easier and more fun.
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Update — The second time renting our bikes were in much better condition but they weren’t charged so we had to wait a half hour while they charged. In 3 hours I ran down the battery to 14% using Econ mode so be aware of how much juice you have since if you run out, the bike will be super heavy to pedal. Hybrid mode is pretty much useless. If you have a hybrid car don’t think this mode on the E bike works as well. I would avoid it since switching between modes and seeing the small LCD window is tough. The LCD window would indicate a mode, but the bike clearly was not in that mode. Just stick to Econ mode until Specialized updates the firmware. There was no alarm or anything when the juice got low so be aware of this.

This was our first time renting bikes and our experience was great. We rented 2 cruisers and a toddler bike seat for an hour ride to Pacific Grove. The Townie Electra cruisers were so comfortable to ride I want to get my own now!
The staff was also very courteous and friendly. Although the bike rental costs were comparable to other places, the kids rental attachments (bike seat, trailer, tag along) were only $ 5. I will definitely use Bay Bikes whenever I’m in Monterey.

We rented a small surrey from Bay Bikes to ride up and down the coastal trail off Canary Row. Customer service was great and they got us going quickly after signing a waiver and putting down a credit card deposit. A staff member explained the rules all equating to no off-​roading allowed. The surrey looked a little beat up but worked just fine. We pedaled our way on the trail, making a few stops to look at the seals and igrids or to admire the views. An hour was long enough to ride up to Lover’s Point on one end and then over to Fisherman’s Warf on the other side. It cost us $ 20 for the hour rental. Great activity if you want to get in a little exercise while doing some sightseeing in Monterey.

The bikes are right along the bike path and everything worked great! The tandem bike shifted smoothly and rode well; you can tell it has been properly maintained after hundreds of uses.
Great location, good prices, and a very helpful staff.

Why don’t they make surrey bikes out carbon or composite? I felt Iike I was pedaling a minivan.
Anyways, renting a surrey bike is good family fun, and serious exercise for those doing the pedaling. You really learn to appreciate even the slightest of downhill grade. Bay Bikes was a good place to rent — centrally located on Cannery Row, so you can choose to either head towards Lovers’ Point or down to Fisherman’s Wharf. Or both, as my kids insisted.
The staff is efficient and reasonably friendly. You can get a lock, which we didn’t think was necessary but got one anyway, but it came in handy when we decided to run into a place and get some snacks. But even if someone had tried to make off with that contraption, it would have been easy to chase down the thief even with my two bum knees.