A B See Eye Care-Gonzalez Gustavo MD PHD

My two boys 6 & 7 have been coming here for the past 2 years… Dr. Gonzales is awesome! My boys look forward to seeing him and his staff because he gets on their level and explains things to them directly, in a way a child can understand, which for me is great! I decided to make an appointment for myself. Brenda in the Optical Department is very helpful and worked my insurance to get me the best possible benefits.

I love Dr. Gonzalez. He is the best really, for me and my son. Go to him. Just don’t buy your glasses there. I gave them the benefit of the doubt, now that they no longer have a licensed optician, but it’s no good. They can’t tell you when glasses will be in, they are no help in trying to pick them out, and they don’t know how to fit them to your face. I sat there for 20 minutes while they bent them incorrectly over a dozen times. They actually bent them in the middle, totally changing the look of the glasses. By the end, I was getting very frustrated, I didn’t want my brand new glasses to snap. They actually asked me if I wanted to do it. That is what they are getting paid for, I don’t know how to do it any more than they do. In my 33 years wearing glasses, I have never experienced such bad customer service. They really need to get someone in there that knows how to do it. It should take bending the glasses twice tops, no more than 3 minutes. Just get your prescription from Dr. Gonzalez and go elsewhere for the frames. Anywhere else would be better.

I took my three year old daughter here and she normally is afraid of doctors (what kid isn’t right?) yet she thought she was playing a game the whole time. Dr. Gonzales got her to focus immediately and made her laugh. I can honestly say she and I are both happy with this eye doctor.

I took my 9-​month-​old daughter to see Dr. Gonzales in January, after being referred by her pediatrician. My husband and I had been noticing her right eye wasn’t always tracking properly with the left. I went into the appointment expecting to hear our daughter had strabismus and needed patch therapy. As it turned out, the diagnosis was much more complicated than that. Upon examining our daughter, Dr. Gonzales believed she had an underlying condition causing the problem with her eye, a birth defect of the skull called Craniosynostosis. He referred us to Lucile Packard for a second opinion, and his suspicion was confirmed. Our baby needed major surgery on her skull to allow enough space for her growing brain. We got the diagnosis just in time to schedule surgery while she was still in the ideal age range for the best possible outcome. We had never even heard of Craniosynostosis before our appointment with Dr. Gonzales. It was not caught by her pediatrician and I have no idea how long it would have been before it was discovered had we not taken her to that appointment. My husband and I are so incredibly thankful that Dr. Gonzales recognized the symptoms and put us on the right path to getting medical care for our baby. We would not hesitate to recommend him to anyone looking for a knowledgable and experienced opthomologist for their child.

This review is primarily for the optical shop, run by Rhonda Chambers. The care from Dr. Gonzalez was fine, he’s the only MD PhD pediatric ophthalmologist in the area and you’ll see him if your child has anything out of the ordinary with his or her eyes. The staff are all bilingual.
The optical shop does not have the largest selection of lenses and frames, but in our experience they did the best job for kids in terms of fitting and making sure our son was happy and able to care for his frames and lenses, particularly given the high wear kids put on their eyewear. I do give them very good marks for replacements and fixes for several broken frames, under warranty, including going to the trouble of shipping new frames to us very quickly after we’d moved out of the area. I think the word «professionals» really applies here; we were treated professionally and Rhonda does a good job with the work.