T-Mobile

This is my first visit to this store and I was delightfully surprised. The store manager Vi is superb, and amazingly exceeded my expectations of good customer service and his passion to help. Because my Samsung Galaxy S2 needed a standard sim card (the old larger size), I was going to get it for $ 15. Instead of selling it, Vi creatively made a tray large enough to house my other active micro sim card from the S4. Then he inserted the tray into my S2. This eliminated the need for the standard sim card. Now I can use the same micro sim card on either of my Galaxy phones, and I can switch between not just them, but other different phones as often as I like. Not only did he taught me that such a thing is possible, but he did this FREE OF CHARGE when I’m not even a customer there … wow, he was awesome!
Vi also spent about 30 minutes answering a lot of my questions, and during that whole time he never pressured me into buying anything. He finds and suggests alternative ways of saving customers money. That is how wonderfully honest he is! I highly recommend his services; you are not going to find a better salesman. Today initially started as a special day for me, and later having met the resourceful Vi made it even more special and complete. Thank you Vi, you made my day … the knowledge I gained from you during this store visit will be one of my top highlights this whole year!
PROS:
1) Vi the man himself!
2) Plenty of parking
CONS:
1) None!